Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,358 Reviews)
Rating breakdown 1,358 reviews
5 Stars
848
4 Stars
292
3 Stars
99
2 Stars
64
1 Star
55
85%of customers recommend this product.
(
808 out of
946)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
Hate This Microwave
on March 30, 2023
Posted by: Moviestar
from Florida
This microwave has too many steps for just heating up a dish. I wish I’d realized that it had so many buttons and a knob to select and then push the knob, then push start! I’m used to One touch microwaving. Horrible!!
I HATE this microwave!!!
I HATE this microwave!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 31, 2023
Hello! Thank you for taking the time to provide us with your valuable feedback. We are so sorry that this microwave control panel is a bit complex. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. We understand your dissatisfaction with the control panel; however, we cannot modify or replace this microwave. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your microwave for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave
on March 2, 2024
Posted by: JeffLMad
from Pensacola, Florida
Do not like to have to remove rack and disc every time I use the microwave.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Air fry/Convection is worthless
on July 28, 2024
Posted by: NurseMargie
from Los Angeles, CA
The microwave works fine. However, the air fry/convection feature leaves a lot to be desired. Should've saved my money and gone with the plain microwave.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Michael, GE_Appliances, July 30, 2024
We’re happy to hear that your new microwave has been working well, but it’s unexpected to hear you’ve been less than impressed with the air fry feature. We want to help. We suggest checking out the Air Fry section of your use and care manual, found on page 21 at the link below, for tips to help you get the most out of air fry.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
You can do so much not jut a microwave
on January 2, 2025
Posted by: ColoradoWNM
from Loveland CO
So far I love it - I did vent it outside which is great.
It's easy to use and I like that can can do so many different functions with it. It is like having another oven. It is great looking and goes really well with my other GE appliances.
It's easy to use and I like that can can do so many different functions with it. It is like having another oven. It is great looking and goes really well with my other GE appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Horrible
on May 19, 2025
Posted by: Beth135
from massachsettx
I bought this model since it had the air fryer and convection cooking features. there is no key pad and there was no instruction manual came with it. It takes forever to figure out how to work it. Takes forever to figure out how to set the time, how to use the air fryer, how to use the convection oven. I paid a lot more than the current price and wish I hadn't. Would love to get rid of it but I would lose to much money
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 20, 2025
We know it can take some time to get used to a new appliance especially when it has a different control method. We'd like to help out with this. Most of the cycles have a button pad you can press to setup that mode. For example "Convection Bake" you would press the pad, then you will use the dial to setup temperature by moving the dial and pressing it in, next it will allow you to set the time with the dial. We'd suggest checking out pages 8 through 13 in the user manual for additional steps and information. That can be found here: https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
1
The way that shines on my stove
on December 20, 2024
Posted by: Gabby1950
from Altoona,PA
so far I’m not impressed with this microwave. I never had a microwave that I had to dial in the amount of time that I wanted to use and if I would have known this, I would not have purchased this microwave. I am very disappointed it was installed today and I used it tonight and quite frankly I don’t care for it. If I could return it and get another one quite frankly, I think I would.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 8, 2025
We value this feedback. Your comment regarding the microwave time function is extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
2
It's ok, just not what we wanted.
on August 3, 2022
Posted by: Jim Nassar
from Orlando, FL
I suppose it cooks like a microwave. We asked for a smart, internet connected microwave to use with alexa. We were told this would connect through the range. The connection only syncs the fan, the light, and the clock. That is not a SMART device.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 4, 2022
Hi there - while we're glad to know that the microwave work like it's supposed to and it gets the job done, we're extremely sorry to know that there was miscommunication regarding its features. We completely understand how frustrating and disappointing it is when the features you were promised aren't available.
After checking the unit's specifications, we can confirm that this microwave will have the Chef Connect feature to sync with your range, but no Wi-Fi/smart features.
Again, we truly apologize for the miscommunication regarding this feature and please know that we will take this concern into consideration for design consideration of our future products.
Please let us know if you have any other questions or concerns we can help with. We're always glad to help.
Have a great day.
Pablo@GEA
After checking the unit's specifications, we can confirm that this microwave will have the Chef Connect feature to sync with your range, but no Wi-Fi/smart features.
Again, we truly apologize for the miscommunication regarding this feature and please know that we will take this concern into consideration for design consideration of our future products.
Please let us know if you have any other questions or concerns we can help with. We're always glad to help.
Have a great day.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Light too bright
on February 11, 2023
Posted by: Exgt
from Arizona
There is no way to reduce the brightness on the clock. Sounds petty but it keeps my kid awake as he has a clear view of the light from his bed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 14, 2023
Hello,
We’re so sorry to hear that the brightness of the clock is keeping your child awake at night, we know that’s incredibly frustrating. We are constantly working to improve our products and we will let our product team know that there is a demand for adjustable brightness. We truly appreciate you leaving us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re so sorry to hear that the brightness of the clock is keeping your child awake at night, we know that’s incredibly frustrating. We are constantly working to improve our products and we will let our product team know that there is a demand for adjustable brightness. We truly appreciate you leaving us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com