Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,319 Reviews)
Rating breakdown 1,319 reviews
5 Stars
823
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product.
(
783 out of
917)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
Horrible
on May 19, 2025
Posted by: Beth135
from massachsettx
I bought this model since it had the air fryer and convection cooking features. there is no key pad and there was no instruction manual came with it. It takes forever to figure out how to work it. Takes forever to figure out how to set the time, how to use the air fryer, how to use the convection oven. I paid a lot more than the current price and wish I hadn't. Would love to get rid of it but I would lose to much money
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 20, 2025
We know it can take some time to get used to a new appliance especially when it has a different control method. We'd like to help out with this. Most of the cycles have a button pad you can press to setup that mode. For example "Convection Bake" you would press the pad, then you will use the dial to setup temperature by moving the dial and pressing it in, next it will allow you to set the time with the dial. We'd suggest checking out pages 8 through 13 in the user manual for additional steps and information. That can be found here: https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
1
The way that shines on my stove
on December 20, 2024
Posted by: Gabby1950
from Altoona,PA
so far I’m not impressed with this microwave. I never had a microwave that I had to dial in the amount of time that I wanted to use and if I would have known this, I would not have purchased this microwave. I am very disappointed it was installed today and I used it tonight and quite frankly I don’t care for it. If I could return it and get another one quite frankly, I think I would.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 8, 2025
We value this feedback. Your comment regarding the microwave time function is extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
2
It's ok, just not what we wanted.
on August 3, 2022
Posted by: Jim Nassar
from Orlando, FL
I suppose it cooks like a microwave. We asked for a smart, internet connected microwave to use with alexa. We were told this would connect through the range. The connection only syncs the fan, the light, and the clock. That is not a SMART device.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 4, 2022
Hi there - while we're glad to know that the microwave work like it's supposed to and it gets the job done, we're extremely sorry to know that there was miscommunication regarding its features. We completely understand how frustrating and disappointing it is when the features you were promised aren't available.
After checking the unit's specifications, we can confirm that this microwave will have the Chef Connect feature to sync with your range, but no Wi-Fi/smart features.
Again, we truly apologize for the miscommunication regarding this feature and please know that we will take this concern into consideration for design consideration of our future products.
Please let us know if you have any other questions or concerns we can help with. We're always glad to help.
Have a great day.
Pablo@GEA
After checking the unit's specifications, we can confirm that this microwave will have the Chef Connect feature to sync with your range, but no Wi-Fi/smart features.
Again, we truly apologize for the miscommunication regarding this feature and please know that we will take this concern into consideration for design consideration of our future products.
Please let us know if you have any other questions or concerns we can help with. We're always glad to help.
Have a great day.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Light too bright
on February 11, 2023
Posted by: Exgt
from Arizona
There is no way to reduce the brightness on the clock. Sounds petty but it keeps my kid awake as he has a clear view of the light from his bed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 14, 2023
Hello,
We’re so sorry to hear that the brightness of the clock is keeping your child awake at night, we know that’s incredibly frustrating. We are constantly working to improve our products and we will let our product team know that there is a demand for adjustable brightness. We truly appreciate you leaving us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re so sorry to hear that the brightness of the clock is keeping your child awake at night, we know that’s incredibly frustrating. We are constantly working to improve our products and we will let our product team know that there is a demand for adjustable brightness. We truly appreciate you leaving us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fun new features
on September 28, 2023
Posted by: Kimberly78
Love all the new features it has! I can’t wait to cook something with the oven section!
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent features
on September 29, 2023
Posted by: g bush
from Kearney, NE
Just bought the RV fifth wheel camper so haven't really had a chance to use the features. Tryin to get figured out how to use it. So far it works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Profile Microwave Review
on May 2, 2022
Posted by: Charpaul46
from Alexandria, VA
So far I am satisfied with the microwave as it is working as intended.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 9, 2022
Hello and thank you for choosing GE Appliances for your home. We’re thrilled to have you with us and are happy to hear you’re satisfied with your microwave. Please let us know if you have any questions in the future and we’ll be glad to help. Have an awesome day! -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love my microwave
on June 10, 2022
Posted by: Candy13
from Tucson az
I haven’t use it i got it June 17 and left on vacation next day I’m sure it will be great when i get back.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com