Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,344 Reviews)
Rating breakdown 1,344 reviews
5 Stars
841
4 Stars
288
3 Stars
98
2 Stars
64
1 Star
53
85%of customers recommend this product.
(
798 out of
935)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
GE stilll makes quality.
on November 24, 2025
Posted by: Airfry GE
[This review was collected as part of a promotion.] GE Appliance. What you’d expect from a leader in appliances. Good solid construction, great functionality.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Posted by: EricA1968
from Alabama
[This review was collected as part of a promotion.] The microwave's finish and function is superb. Very easy to navigate controls.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
No features & No book for of instructions!
on December 14, 2025
Posted by: Stingray14
I wish I had a book or user guide on how to operate the features; I have no clue how to use any of it. Same situation with my GE stove and oven, no information on how features work. Very frustrating to say the least. For this I give you zero stars.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, December 17, 2025
We'd like to provide information how to access the Owner's Manuals for your GE Appliances products. You can click here to access the Owner's Manual for the PVM9179SRSS: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
You can click here access the Owner's Manual for your range and oven by typing in the complete model number: https://www.geappliances.com/ge/service-and-support/literature.htm
You can click here access the Owner's Manual for your range and oven by typing in the complete model number: https://www.geappliances.com/ge/service-and-support/literature.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Overpriced microwave
on November 27, 2023
Posted by: Own other GE products
This is an overpriced microwave. We specifically bought it for the air fryer mode. We have tried several different items on the air fry mode and it sucks! No matter the temp or time the food is lukewarm at best.
Such a big disappointment from a GE product.
No, I would not recommend this to a friend.
Performance
1
Response from geappliances.comBy Adrian, Monogram_Appliances, December 6, 2023
Hello there! Thank you for taking the time to provide us with your valuable feedback. We are so sorry that this microwave has not lived up to your expectations due to the Air Fry feature. This is not the consumer experience that we expect, and we will be sure to pass these comments along to our product design teams for review.
We appreciate you choosing GE Appliances for your home. Please let us know if any questions or concerns arise. We're always here to help. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Please let us know if any questions or concerns arise. We're always here to help. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Backordered
on April 6, 2022
Posted by: DukeDuchess49
from Central Florida
I’d love to tell you what I think of this Micro/Convection Over the Range product but it’s been backordered since I ordered it Feb. 16, 2022,
Any estimate as to when I might expect it to be available?
Any estimate as to when I might expect it to be available?
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 7, 2022
Hello there - Thanks so much for reaching out. So sorry to hear that your microwave is on backorder and we truly do apologize for the delay. While we don't have a definitive timeline on production, please know that our teams are working hard to meet the demand we're seeing. Let us know if any other questions or concerns come up. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Hate This Microwave
on March 30, 2023
Posted by: Moviestar
from Florida
This microwave has too many steps for just heating up a dish. I wish I’d realized that it had so many buttons and a knob to select and then push the knob, then push start! I’m used to One touch microwaving. Horrible!!
I HATE this microwave!!!
I HATE this microwave!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 31, 2023
Hello! Thank you for taking the time to provide us with your valuable feedback. We are so sorry that this microwave control panel is a bit complex. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. We understand your dissatisfaction with the control panel; however, we cannot modify or replace this microwave. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your microwave for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave
on March 2, 2024
Posted by: JeffLMad
from Pensacola, Florida
Do not like to have to remove rack and disc every time I use the microwave.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Air fry/Convection is worthless
on July 28, 2024
Posted by: NurseMargie
from Los Angeles, CA
The microwave works fine. However, the air fry/convection feature leaves a lot to be desired. Should've saved my money and gone with the plain microwave.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Michael, GE_Appliances, July 30, 2024
We’re happy to hear that your new microwave has been working well, but it’s unexpected to hear you’ve been less than impressed with the air fry feature. We want to help. We suggest checking out the Air Fry section of your use and care manual, found on page 21 at the link below, for tips to help you get the most out of air fry.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf
Written by a customer while visiting geappliances.com