Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,375 Reviews)
Rating breakdown 1,375 reviews
5 Stars
858
4 Stars
294
3 Stars
100
2 Stars
65
1 Star
58
85%of customers recommend this product.
(
816 out of
957)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
GE Profile
on April 16, 2025
Posted by: PatrickLindsay
from Florida
Works well. On convection bake cycle, you must spin your food 180 degrees mid cycle for more even cooking.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
poor oven
on May 8, 2025
Posted by: canine lucy
from 20902
Under powered, takes forever to heat up in air fry or cook mode. Microwave functions are adequate. Sorry I ever purchased this. I have a hamilton beach toaster oven with air fry that way out performs this at less than one third the price.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 9, 2025
We will be passing your comments about the power level over to our product team to review. That way we can look for improvements we can make for our models going forward. Thanks again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
1
Totally Inadequate recirculating ventilation
on June 4, 2025
Posted by: Wolf42
from Charleston, SC
The Ventilation is absolutely poor, especially since this product was also designed to sit above a gas cooktop. I can not understand why your engineers did not replicate the GEProfile ventilation capacity of a similar product that we purchased in 2005.
Please elevate this issue to your senior management
Please elevate this issue to your senior management
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 6, 2025
We want to help out with the ventilation performance you are noticing. We recommend trying out the tissue test to check if everything is being properly vented. Turn the vent fan on high and hold a tissue or paper towel under the vent area. The suction should hold the tissue or paper towel in place. The draw is equal on both sides. It is normal to have some air blowing out of the top grill.
If the test failed or you are noticing weaker performance, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If the test failed or you are noticing weaker performance, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on June 9, 2025
Posted by: Product stinks
This product is not good, don’t buy it. Already a problem with it, not even 2 years old, with minimal use. Extremely disappointed.
Response from geappliances.comBy Jonathon, GE_Appliances, June 13, 2025
We want to help with your microwave not operating as expected. We will be reaching out by email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good other than User Interface
on June 23, 2025
Posted by: JimFairview
from Hayward, CA
Even though the interior space of this microwave is slightly less than our previous microwave, we haven't encountered any issues. The styling is nice, but does differ from earlier GE Profile generations. The dial-based user interface is terrible!
We have started using the air fryer, although without pre-heating cooking takes longer than recommended on the food packaging. The convection oven allows for another oven option when cooking multiple entrees at different temperatures.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, June 26, 2025
We are happy to hear that this microwave is operating as designed. Your feedback is extremely important to us. We will pass these comments regarding the user interface along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excelente producto
on August 24, 2025
Posted by: mk36lgo2002
from Caguas, Puerto Rico
Me encantó el producto por su capacidad para realizar distintas comidas. Los controles son fáciles de entender. Las dimensiones son perfectas para mi cocina recién remodelada al igual que el sistema de ventilación frontal. El wattage es ideal para los que pensamos en ahorrar energía.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poorly made
on August 23, 2025
Posted by: JR25
I’ve had this microwave just over one year (conveniently the exact time of the limited warranty), and the keypad shorted out. Their suggestion was for me to replace the control board, which would be another expensive waste of time. I recommend using this company’s competitor.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, August 26, 2025
We are more than glad to assist with the control panel of your microwave. We recommend unplugging the unit for 5 minutes and plugging it back in. This may help.
A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on September 6, 2025
Posted by: mycats
[This review was collected as part of a promotion.] This microwave looks great above my GE stove which matches nicely, Love the underneath light which lights up my stove top nice and bright. We only have had use for 24 hours and the microwave part defrosts frozen bread nicely compared to my old microwave. It appear simple to use and the turn dial takes a bit getting use to.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com