Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,319 Reviews)
Rating breakdown 1,319 reviews
5 Stars
823
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product.
(
783 out of
917)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
Amazing quality and performance
on September 20, 2025
Posted by: PJF1055
[This review was collected as part of a promotion.] We love this appliance and use it daily. The new design is modern and looks great in out kitchen.
We had many years of our other GE Model and am so happy with this new one. The combo micro convection is perfect for anyone with necessary choices in their cooking needs.
We had many years of our other GE Model and am so happy with this new one. The combo micro convection is perfect for anyone with necessary choices in their cooking needs.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Overpriced microwave
on November 27, 2023
Posted by: Own other GE products
This is an overpriced microwave. We specifically bought it for the air fryer mode. We have tried several different items on the air fry mode and it sucks! No matter the temp or time the food is lukewarm at best.
Such a big disappointment from a GE product.
No, I would not recommend this to a friend.
Performance
1
Response from geappliances.comBy Adrian, Monogram_Appliances, December 6, 2023
Hello there! Thank you for taking the time to provide us with your valuable feedback. We are so sorry that this microwave has not lived up to your expectations due to the Air Fry feature. This is not the consumer experience that we expect, and we will be sure to pass these comments along to our product design teams for review.
We appreciate you choosing GE Appliances for your home. Please let us know if any questions or concerns arise. We're always here to help. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Please let us know if any questions or concerns arise. We're always here to help. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Backordered
on April 6, 2022
Posted by: DukeDuchess49
from Central Florida
I’d love to tell you what I think of this Micro/Convection Over the Range product but it’s been backordered since I ordered it Feb. 16, 2022,
Any estimate as to when I might expect it to be available?
Any estimate as to when I might expect it to be available?
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 7, 2022
Hello there - Thanks so much for reaching out. So sorry to hear that your microwave is on backorder and we truly do apologize for the delay. While we don't have a definitive timeline on production, please know that our teams are working hard to meet the demand we're seeing. Let us know if any other questions or concerns come up. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Hate This Microwave
on March 30, 2023
Posted by: Moviestar
from Florida
This microwave has too many steps for just heating up a dish. I wish I’d realized that it had so many buttons and a knob to select and then push the knob, then push start! I’m used to One touch microwaving. Horrible!!
I HATE this microwave!!!
I HATE this microwave!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 31, 2023
Hello! Thank you for taking the time to provide us with your valuable feedback. We are so sorry that this microwave control panel is a bit complex. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. We understand your dissatisfaction with the control panel; however, we cannot modify or replace this microwave. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your microwave for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave
on March 2, 2024
Posted by: JeffLMad
from Pensacola, Florida
Do not like to have to remove rack and disc every time I use the microwave.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Air fry/Convection is worthless
on July 28, 2024
Posted by: NurseMargie
from Los Angeles, CA
The microwave works fine. However, the air fry/convection feature leaves a lot to be desired. Should've saved my money and gone with the plain microwave.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Michael, GE_Appliances, July 30, 2024
We’re happy to hear that your new microwave has been working well, but it’s unexpected to hear you’ve been less than impressed with the air fry feature. We want to help. We suggest checking out the Air Fry section of your use and care manual, found on page 21 at the link below, for tips to help you get the most out of air fry.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
You can do so much not jut a microwave
on January 2, 2025
Posted by: ColoradoWNM
from Loveland CO
So far I love it - I did vent it outside which is great.
It's easy to use and I like that can can do so many different functions with it. It is like having another oven. It is great looking and goes really well with my other GE appliances.
It's easy to use and I like that can can do so many different functions with it. It is like having another oven. It is great looking and goes really well with my other GE appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Horrible
on May 19, 2025
Posted by: Beth135
from massachsettx
I bought this model since it had the air fryer and convection cooking features. there is no key pad and there was no instruction manual came with it. It takes forever to figure out how to work it. Takes forever to figure out how to set the time, how to use the air fryer, how to use the convection oven. I paid a lot more than the current price and wish I hadn't. Would love to get rid of it but I would lose to much money
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 20, 2025
We know it can take some time to get used to a new appliance especially when it has a different control method. We'd like to help out with this. Most of the cycles have a button pad you can press to setup that mode. For example "Convection Bake" you would press the pad, then you will use the dial to setup temperature by moving the dial and pressing it in, next it will allow you to set the time with the dial. We'd suggest checking out pages 8 through 13 in the user manual for additional steps and information. That can be found here: https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com