Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,415 Reviews)
Rating breakdown 1,415 reviews
5 Stars
872
4 Stars
305
3 Stars
108
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
975)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
The AirFryer does NOT WORK
on July 16, 2025
Posted by: jaybpl
I made the mistaking of buying the higher end unit because of its claimed "AirFryer" feature. Let me be clear ... this is NOT and AirFryer. Not even close. It barely gets the inside temp over 300 degrees after 15 minutes. I was tricked by their marketing into purchasing this instead of a lower cost microwave. Dont waste your money.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 25, 2025
We are so sorry that this microwave has not lived up to your expectations due to the Air Fryer. Your feedback is extremely important to us. We will pass these comments regarding the Air Fry feature along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
nice and clean!(still new)
on July 16, 2025
Posted by: bestbubby
from NY
Still getting used to it. I miss the keep warm setting that I had on my old model
Response from geappliances.comBy Adrian, GE_Appliances, July 25, 2025
We are confident that this microwave will serve you well for many years to come. We will also be sure to pass this comment regarding the warm setting to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Versatility!
on July 16, 2025
Posted by: TrixMa
from Orrington ME
We love the versatility of this microwave! Convection, air frying, combinations, or microwaving - it's just so convenient that it can do it all.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Capacity
on July 16, 2025
Posted by: Love capacity
from Georgia
Works like a charm. I love the fact that I don't have to purchase more than one appliance. This microwave cooks everything from popcorn to pot roast.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Combo for Microwave / Convection Oven
on July 15, 2025
Posted by: Jhenwhit
from Bayonne, New Jersey
I got this combo microwave / convection oven to replace my previous one.
I've had it installed about three weeks now and so far liking the functionality of the convection oven.
This 2 in 1 product helps to save space in my home. So far it has been used to heat up frozen pizzas in the pan it comes with saving me the trouble of turning on our main oven and putting too much heat in the house.
I probably wont use it for messier meals such as baking bacon in the oven like I do my regular oven. The inside is nice and chrome and looks easy to clean.
The dial takes some getting used to for setting time and temperature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great choice!!
on July 15, 2025
Posted by: Slothpace
We love our new microwave! Having the air-fry & bake options have freed up space since we could get rid of separate, small appliances. It works great & install was simple.
Written by a customer while visiting geappliances.com
Customer Rating
3
Dial control difficult
on July 15, 2025
Posted by: pag727
from Texas
It is very cumbersome to operate the dial control .
Response from geappliances.comBy Adrian, GE_Appliances, July 23, 2025
We are sorry that you have found the control dial on this microwave difficult to use. We have provided some instructions on using the dial on page 12 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
2
loss of essentials
on July 15, 2025
Posted by: cdien
Cooks slower than older GE model, functions not as intuitive as older GE model (Reheat, etc), air fryer and convection features are not efficient and easy to use
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon, GE_Appliances, July 22, 2025
There can be many factors that can cause slower cooking times with your microwave. We'd like to provide guidance towards these.
We recommend checking to ensure that there are no air obstructions around the microwave case.
It's also important to check that the power level setting and cookware are appropriate for the food that you are cooking. Some cookware, like stoneware, can block or absorb microwave energy.
For tips on using the each of the cooking cycles, we recommend checking out our guide on pages 8 through 10 inside the user manual below:
https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
For additional assistance, we recommend scheduling service with our Bodewell service team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
We recommend checking to ensure that there are no air obstructions around the microwave case.
It's also important to check that the power level setting and cookware are appropriate for the food that you are cooking. Some cookware, like stoneware, can block or absorb microwave energy.
For tips on using the each of the cooking cycles, we recommend checking out our guide on pages 8 through 10 inside the user manual below:
https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
For additional assistance, we recommend scheduling service with our Bodewell service team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com