Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,415 Reviews)
Rating breakdown 1,415 reviews
5 Stars
872
4 Stars
305
3 Stars
108
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
975)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4
Profile Microwave Review
on August 22, 2026
Posted by: Handymandavid
We had a previous Advantium Profile microwave for 18 years and it finally gave out. It was the perfect appliance in my opinion. The new Profile is not as functionally good as previous unit. I really liked the old dial and surrounding buttons on the old one. The new unit is also way more noisy. I am not satisfied with the current unit noise level when on high level. I will be calling for GE service to see if this unit is defective.
Written by a customer while visiting geappliances.com
Customer Rating
4
My older Convect Over-the-Range MW Oven Controls
on August 21, 2026
Posted by: FVSH MW
My older Maytag Convection Over-the-Range MW Oven Controls were much easier to understand. I don't like the Dial Control feature.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good, but...
on August 21, 2026
Posted by: KGKSG
I have it only a few days. So far seems to work ok except for convective baking - does not keep temperatur and the two cakes I tried so far were ruined. Will try again, perhaps it was just a fluke.
Response from geappliances.comBy Jonathon, GE_Appliances, August 25, 2026
We'd like to help out with the convection bake. For the best results, we recommend using metal pans. Shiny aluminum pans are better for cakes, cookies or muffins because they reflect heat and help produce a light tender crust. You can view additional tips starting on page 10 in the user manual here: https://images.salsify.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf.
Written by a customer while visiting geappliances.com
Customer Rating
3
Longevity
on August 13, 2026
Posted by: Lynnee 18
This is the third of this specific bottle microwave that I have owned. The first one lasted over 10 years. The second one lasted less than two years.
Hopefully, the third one that I just had installed will last as long as the first one. Time will tell.
Hopefully, the third one that I just had installed will last as long as the first one. Time will tell.
Response from geappliances.comBy Vikki, GE_Appliances, August 14, 2026
We value your loyalty and are confident your new microwave will serve you well. Should you have any questions or concerns, please contact us directly.
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what the Dr ordered.
on August 8, 2026
Posted by: RPL53
This unit does not operate on the same wattage as my previous Profile unit. My older one was 20 years old & used 1,000 watts. This new one is operating on 900 watts. It does make a difference.
Written by a customer while visiting geappliances.com
Customer Rating
5
Old dog, new tricks
on August 1, 2026
Posted by: Kjager
I am 75 and didn't know if I would like this microwave, but everything on it is easy to figure out! Some people don't like the dial, but I do, it is much easier than punching in numbers but I sometimes forget to push it to set the numbers. My old one was just heat or reheat, I'm still learning how to use it and I'll write later about the convection and air fry options when I get to use them more.
Response from geappliances.comBy Tierra, GE_Appliances, August 13, 2026
Congratulations on your new microwave! We're happy to hear you're pleased with your choice. The LED cooktop lighting brightens the kitchen while saving on energy and maintenance costs. And you can create a custom cook time setting, and with one touch, cook your favorite dish just the way you like! Enjoy your new appliance!
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on July 27, 2026
Posted by: Dawnmc52
I wish we had purchased a simple microwave instead of one with air fryer option. The book that came with the microwave has minimal info about use of the air fryer option! The only fresh vegetable air fryer recipe is for wedge potatoes! The potatoes were done but didn’t even have brown edges. I have guessed in air frying fresh broccoli, cauliflower etc. Will be using my oven from now on. No instruction for reheating pizza etc. I guess it just trial and error. Will just use my breville toaster oven or my regular oven. My bad and wish I had just saved the cash for this replacement purchase. I also find the most common control options are at the top of the microwave and a bit labor intensive to learn the new routine. I do love the brighter surface light and more powerful exhaust venting.
Response from geappliances.comBy Don, GE_Appliances, July 29, 2026
We'd like to provide some information on your new microwave's owner's manual and cooking modes. In order to be good stewards of the environment, we no longer print physical copies of owner’s manuals. However, we maintain digital copies of all manuals on our website for your access at any time. Some benefits of this practice are that you’ll always know where to find the manual and that the digital version will include the most up-to-date information. You can find your owner’s manual for this model here: https://images.salsify.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf.
The Air Fry feature uses a heating element to raise the temperature of the air inside the oven. You can find information and instructions on using the Air Fry feature to cook different foods on pg. 21 of the owner's manual.
The Reheat feature reheats servings of previously cooked foods or a plate of leftovers. You can find information on the Reheat feature on pg. 17 of the owner's manual.
The Air Fry feature uses a heating element to raise the temperature of the air inside the oven. You can find information and instructions on using the Air Fry feature to cook different foods on pg. 21 of the owner's manual.
The Reheat feature reheats servings of previously cooked foods or a plate of leftovers. You can find information on the Reheat feature on pg. 17 of the owner's manual.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave for everything!!!!
on July 21, 2026
Posted by: GEGrandpa
Great microwave, love GE appliances , great features and consumer friendly .
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com