Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
3
Not in all aspects convincing
on June 20, 2022
Posted by: Rapunzel
from Fredericksburg/TX
One the one hand, we do like our microwave, but there are two negative aspects that I'd like to mention and that make me rate it 3 stars only:
- It arrived from the factory with a faulty damper installation. After the very first try, there was an error message "damper stuck". GE sent a technician - which meant we couldn't use the new microwave for about a week, until the service guy arrived. After quite some time, during which he had to take apart most of the microwave, he found out that the damper had not been installed properly from the beginning. No kudos to GE for that.
- A clear disadvantage is that the timer for the microwave can only be set at 15-seconds intervals. I think a timing by single seconds would be much better.
Other than that, we like the microwave and its versatility.
- It arrived from the factory with a faulty damper installation. After the very first try, there was an error message "damper stuck". GE sent a technician - which meant we couldn't use the new microwave for about a week, until the service guy arrived. After quite some time, during which he had to take apart most of the microwave, he found out that the damper had not been installed properly from the beginning. No kudos to GE for that.
- A clear disadvantage is that the timer for the microwave can only be set at 15-seconds intervals. I think a timing by single seconds would be much better.
Other than that, we like the microwave and its versatility.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, June 21, 2022
Hey there,
We appreciate you providing your feedback on this amazing looking microwave. It's good to know that you enjoy its versatility. Our regrets to hear that it was not installed properly and that it needed service. That is not the kind of quality we expect. We also understand the annoyance of the timer being in 15 second intervals. Our products are always being improved to enhance customer experience. Thanks for being part of the GE family. Mike@GEA
We appreciate you providing your feedback on this amazing looking microwave. It's good to know that you enjoy its versatility. Our regrets to hear that it was not installed properly and that it needed service. That is not the kind of quality we expect. We also understand the annoyance of the timer being in 15 second intervals. Our products are always being improved to enhance customer experience. Thanks for being part of the GE family. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave/Convection/Airfryer
on June 17, 2022
Posted by: Kmk24
from Illinois
So far I like it… still learning how to operate …I do need the manual lol
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 16, 2022
Posted by: Steakhouse
from Savannah, GA
Love this product, we haven’t used the air fryer yet but the convection oven is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on June 15, 2022
Posted by: paazkee
from Peoria, AZ
We are very impressed with our new microwave. It also is a convection oven and an air fryer. It is easy to operate.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on June 13, 2022
Posted by: Dan521
from Southeast MI
This unit is a replacement for a 14 year old appliance, that was pretty advanced for the time. This unit looks very nice with our current appliances. It has a number of cool features we have not used yet (convection, air fry). I installed it myself, which means it was pretty easy to do!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Hope it lasts as long as my last GE Microwave!
on June 11, 2022
Posted by: ROR102
from Montville, NJ
This new microwave replaced a GE unit I had for 28 years without any problems! I wanted to stick with the convection cooking feature and the air frying feature is an added bonus. It works beautifully. The controls are easy to navigate. The stainless exterior/interior is easy to keep looking like new. A beautiful product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love GE profile series
on June 11, 2022
Posted by: Krizy72
from Wisconsin
I had a previous profile microwave/convection oven and loved it. Just upgraded our kitchen to stainless steel so bought another Profile.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
INSTALL WAS A BREEZE. GREAT FEATURES
on June 10, 2022
Posted by: SBez
from ORLANDO. FL
Install was easier than taking out old unit. Fit and finish very nice. Quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com