Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
Full featured Microwave/Convection Oven
on July 4, 2022
Posted by: KDamore
from Blue Bell, Pa.
This unit does it all in a small space. Great to have a fully functional microwave and a bonus 2nd oven for the holidays. The Air Fry option is why we bought this unit so we could save counter space. So far so good, looking forward to years of enjoyment
This microwave beautifully roasts our food, especially our vegetables which we love eating daily! They are easy to cook without taking up range or oven space. Being a previous owner of the GE Profile Microwave I have spent little time incorporating this appliance into my everyday meal prep!! And by the way have only updated the microwave as we have changed all appliances color!
One the one hand, we do like our microwave, but there are two negative aspects that I'd like to mention and that make me rate it 3 stars only: - It arrived from the factory with a faulty damper installation. After the very first try, there was an error message "damper stuck". GE sent a technician - which meant we couldn't use the new microwave for about a week, until the service guy arrived. After quite some time, during which he had to take apart most of the microwave, he found out that the damper had not been installed properly from the beginning. No kudos to GE for that. - A clear disadvantage is that the timer for the microwave can only be set at 15-seconds intervals. I think a timing by single seconds would be much better. Other than that, we like the microwave and its versatility.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, June 21, 2022
Hey there,
We appreciate you providing your feedback on this amazing looking microwave. It's good to know that you enjoy its versatility. Our regrets to hear that it was not installed properly and that it needed service. That is not the kind of quality we expect. We also understand the annoyance of the timer being in 15 second intervals. Our products are always being improved to enhance customer experience. Thanks for being part of the GE family. Mike@GEA