I really like my new microwave with the airfry option. I wish it would brown as it airfries. So it would give the look of fried food. I also wish that it had come with instructions on how to use it instead of sending you to the internet. My Husband is not tech savvy and has a hard time figuring out the microwave.
We purchased the bundle of GE Profile products when we bought our home 5yrs ago. This included the above convection microwave, gas stove, side x side fridge and the dishwasher. They ALL (minus the stove) have stopped working. The microwave's handle has broken on us twice. I loved the convection part of it to cook additional side dishes at the holidays. The microwave just quit last night. You do not realize how much these are utiitzed until you no longer have one! The refrigerator stopped working due to a fan motor twice this year. We finally replaced the fridge. The dishwasher never washed the dishes at all, they were always dirty. I stopped using it the past 3 years and washed dishes by hand. We started using it again this past month and now it stopped working this week! Two GE profile products in one week! The oven is the last standing and works nicely. The only complaint I have is that the control knobs lost almost all their "silver" paint.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 26, 2022
Hello- We are so very sorry to hear you've had these issues with your appliances. This is certainly not the ownership experience we want for you and would have liked to be able to address your concerns earlier into your ownership experience. We would like to get a little bit more information from you and will be reaching out to you via email soon. We appreciate your patience in waiting to hear from us. Thank you! Joyce@GEA
I always believe and go on large company reviews. I have found that smaller companies or un-trustworthy hire or pay people to wright reviews. I also look at a company's similar products to get the overall feel.
Instructions are not very specific. Use of air fryer feature is difficult
I would recommend this to a friend!
Features
3
Performance
3
Quality
5
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 25, 2022
Hello- Thanks so much for your purchase. We want you to be happy with your purchase and are happy to help you with the Air Fry feature. To use it, press the Air Fry button, then turn the dial to select Auto and press the dial. Turn the dial to select Food type and press the dial. Turn the dial to select Serving size and press the dial or Start/Pause button to start cooking. When cooking is complete, the oven will signal and turn off. Please review page 21 in your manual.