Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(1,415 Reviews)
Open Ratings Snapshot
Rating breakdown 1,415 reviews
5 Stars
872
4 Stars
305
3 Stars
108
2 Stars
67
1 Star
63
85%of customers recommend this product. 
(
828 out of 975
)
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Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5 out of 5
5
Easy installation.
on August 11, 2022
Posted by: MNCathyb
from Bovey, MN
Easy installation, everything needed was in the box. All accessories included. Heats beverages as it should.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Has really good features
on August 9, 2022
Posted by: 64fuelie
from Holmesville ohio
It is very nice looking and works really good The retailer Wooster Appliances is very good to deal with Very knowledgeable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Just installed today, haven’t used yet
on August 8, 2022
Posted by: Barbeerty
from Pgh
Good combo of features, looks nice too over the stove.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
mounting on opposite walls
on August 7, 2022
Posted by: scappooseteal
from Oregon
I ordered a GE 30" slide in oven JS760DPWW and going to put in my island. I also ordered a GE Profile Micro that talks to it but want to put on other side of kitchen, Will they talk to each other if not above each other? Or should I just order a countertop one.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Air Fry feature is misrepresented
on August 6, 2022
Posted by: MAP85086
from Anthem, AZ
We bought this microwave because of its air fry feature. The manual states clearly that the temperature may be set in 25 degree increments from 225 degrees to 450 degrees (approx). After having it installed, we learned that the default temp is 425, and it cannot be adjusted. Most air fry recipe books require unique temperatures. This oven is a total disappointment.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , August 17, 2022
Hello- Thanks for taking the time to share your review. We are glad you like the appearance but sorry to hear you aren't happy. We can understand how upsetting it is when you purchase a new appliance that doesn't meet your expectations. The Air Fry uses a heating element to raise the temperature automatically depending on what is cooking. You are correct, it won't allow you to set your own temperature. Please review page 21 in your manual.

https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf&_ga=2.54855791.51870634.1660692668-481158818.1660259835&_gac=1.8112006.1660085889.EAIaIQobChMI5PuQ6O26-QIVEgaICR2ucQGiEAAYASAAEgJ5avD_BwE

We hope that the more you use your new microwave the more you like the features. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great multi appliance
on August 4, 2022
Posted by: Marinemom21
from Arizona
I am hardly using my big oven since getting this combination oven,microwave and air fryer. So glad I spent the extra for it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Excellent features, easy install!
on August 4, 2022
Posted by: NYrich
from Pittston PA
Great replacement for our over the range microwave and it has the "Air Fry" feature!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
It's ok, just not what we wanted.
on August 3, 2022
Posted by: Jim Nassar
from Orlando, FL
I suppose it cooks like a microwave. We asked for a smart, internet connected microwave to use with alexa. We were told this would connect through the range. The connection only syncs the fan, the light, and the clock. That is not a SMART device.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
3 out of 5
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 4, 2022
Hi there - while we're glad to know that the microwave work like it's supposed to and it gets the job done, we're extremely sorry to know that there was miscommunication regarding its features. We completely understand how frustrating and disappointing it is when the features you were promised aren't available.

After checking the unit's specifications, we can confirm that this microwave will have the Chef Connect feature to sync with your range, but no Wi-Fi/smart features.
Again, we truly apologize for the miscommunication regarding this feature and please know that we will take this concern into consideration for design consideration of our future products.

Please let us know if you have any other questions or concerns we can help with. We're always glad to help.
Have a great day.

Pablo@GEA
Written by a customer while visiting geappliances.com
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