Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,415 Reviews)
Rating breakdown 1,415 reviews
5 Stars
872
4 Stars
305
3 Stars
108
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
975)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
Crapped out
on September 17, 2022
Posted by: Lou Cee
from Clovis, CA, USA
The product did very well until it crapped out after only a month. The selector dial would not bring up the options and the clock now fails to indicate the time. Also, to read the selections printed on the control panel, I must use a flashlight to illuminate the panel ... a huge design failure and a problem that I did not have with my Maytag microwave.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 29, 2022
Hi there,
Thanks for taking the time to leave a review for your microwave. So sorry to hear about the issues you had with it, especially so soon. We do see that you've had service on your unit recently. We do hope that all is working as it should now. We're here if you've got other questions or concerns in the future.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your microwave. So sorry to hear about the issues you had with it, especially so soon. We do see that you've had service on your unit recently. We do hope that all is working as it should now. We're here if you've got other questions or concerns in the future.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
New Profile Microwave
on September 17, 2022
Posted by: Feo79
from Denville, NJ
Installed easily with the help of my handy son and an excellent YouTube video. Replaced a 15 year old Profile Microwave. Only had to drill two new holes in the upper cabinet. The existing bracket and back vent were exactly in correct places.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on September 17, 2022
Posted by: Andrew Lawton
from MA
Amazing microwave has so many options and easy to install
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love It
on September 14, 2022
Posted by: GlassGal
from Austin, TX
Love the way it looks and performs. There has been a bit of a learning curve for the Convection Bake and Air Fry cooking methods, but I am having fun experimenting.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Bright display light
on September 12, 2022
Posted by: Stan1960
from Fitchburg,ma
This new unit replaced a similar GE profile convection microwave unit purchased in 2007. At the time, the older unit had a soft green display. Current unit is a bright white display with no method to soften intensity of light, change color or to not show the clock at all. Besides the light, the unit works as advertised and similar to the unit it replaced.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Convection Microwave
on September 12, 2022
Posted by: APHS74
from PA
I had a ge convection microwave previously and just loved it. So when my other microwave quit I knew I wanted to get another. So glad I did. It even has a built in air fryer unit. Can't wait to try it.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok microwave
on September 11, 2022
Posted by: Mel DG
from Hampstead, NC
I'm still in the learning curve but I'm not thrilled by the sensor cooking. It burns the popcorn in the small bags or other types of microwave popcorn cookers. It doesn't have settings for pork or steak. The large popcorn, sweet potato, and salmon were really good. So it has its ups and downs. Time will tell.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 16, 2022
Hey there,
We're sorry to hear that you're not completely thrilled with the sensor cooking on your new microwave. We understand this must be frustrating. We are glad to see that you were able to enjoy some of the food made with this setting.
We want to help, and we recommend looking at the tips in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18846&_ga
We hope this helps, and that you're able to get all your food tasting great with the sensor cook setting. If you have any additional questions or concerns, please let us know. We're always happy to help.
Kacie@GEA
We're sorry to hear that you're not completely thrilled with the sensor cooking on your new microwave. We understand this must be frustrating. We are glad to see that you were able to enjoy some of the food made with this setting.
We want to help, and we recommend looking at the tips in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18846&_ga
We hope this helps, and that you're able to get all your food tasting great with the sensor cook setting. If you have any additional questions or concerns, please let us know. We're always happy to help.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
I do not like this microwave
on September 9, 2022
Posted by: MeInBelton
from Belton, TX
I do not like this microwave because it is complicated to use all features. Since the owner’s manual was not in the box, I have great difficulty figuring out how to use it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 16, 2022
Hello,
We're sorry to hear that you're unsatisfied with your new microwave. We understand how frustrating it must be that the owner's manual was not in the box. We regret the inconvenience this has caused you. We will be happy to reach out to you via email to get your shipping address so we can send you a copy of the manual in the mail.
In the meantime, you can view the use and care manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49 -- We're confident once you read over it, you will love all the features this unit has.
Should you have any additional questions or concerns, please do not hesitate in reaching back out to us. We're here and always happy to help.
Kacie@GEA
We're sorry to hear that you're unsatisfied with your new microwave. We understand how frustrating it must be that the owner's manual was not in the box. We regret the inconvenience this has caused you. We will be happy to reach out to you via email to get your shipping address so we can send you a copy of the manual in the mail.
In the meantime, you can view the use and care manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49 -- We're confident once you read over it, you will love all the features this unit has.
Should you have any additional questions or concerns, please do not hesitate in reaching back out to us. We're here and always happy to help.
Kacie@GEA
Written by a customer while visiting geappliances.com