Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,375 Reviews)
Rating breakdown 1,375 reviews
5 Stars
858
4 Stars
294
3 Stars
100
2 Stars
65
1 Star
58
85%of customers recommend this product.
(
816 out of
957)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4
GE microwave, the profile.
on October 1, 2025
Posted by: Crismoore
[This review was collected as part of a promotion.] I enjoy the button time control. It is easier than digital placement of time
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on October 7, 2025
Posted by: JmFishy
[This review was collected as part of a promotion.] Convenient features! Love the ability to use microwave, convection, or air fry options.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
He microwave
on October 9, 2025
Posted by: This is really ridiculous
Well the door doesn’t close properly had customer repair out still doesn’t work properly have to put in another service call
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 10, 2025
We are sorry to hear that your microwave door isn't operating properly, resulting in another service appointment. Your patience is appreciated while we work to resolve this matter.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not so great features.
on October 13, 2025
Posted by: NTR at this time
from Virginia
Microwave appears to be outdated. No express cooking numbers. To heat something for a minute you have to turn a dial that starts at 15 sec until you turn it to 60 sec or 1 minute. Not user friendly at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 15, 2025
Your feedback is extremely important to us. We will pass these comments regarding the microwave features along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Limited opportunity to input cooking time.
on October 19, 2025
Posted by: Doug WPA
from Blue Bell, PA
Limited opportunity to input microwave cooking time. Only option seems to be for 15 second increments.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 21, 2025
We value your input regarding the cooking time option on your microwave. We will be sure to share this information with our product design team, who will be glad to review and consider.
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay except for changing filter
on October 22, 2025
Posted by: Gramma Moses
from Chicago
Changing the charcoal filter is almost impossible!!!! What a stupid design. Cannot get left screw back in. 😩
Response from geappliances.comBy Diego, GE_Appliances, October 23, 2025
We want to help you with your microwave's charcoal filter replacement. First unplug the appliance. Next, remove the vent grille mounting screws and tip the grille forward, lifting it out to remove it completely. Take out the old charcoal filter and slide a new one into place. Then, reattach the vent grille by sliding the bottom into position and pushing the top until it snaps securely into place. Replace the mounting screws, and finally, plug the microwave oven back in.
If you continue having issues while installing the filter, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If you continue having issues while installing the filter, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Absolutely love the GE Profile products. Great!
on October 25, 2025
Posted by: Bilami
[This review was collected as part of a promotion.] Everything about this product is absolutely AWESOME! GE PROFILE IS THE BEST!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not good
on November 2, 2025
Posted by: Should have listened
Hate the product. Wife told me to get a simple microwave didn’t listen. At 950 watts takes 4 minutes to heat a cup of water.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy GE Appliances, November 3, 2025
We would like to help and provide some guidance. If you think that your microwave may not be heating properly, there is a procedure you can use to check to see if it is heating as it should. There is an article titled "Microwave - Performance Test" for you to review that we will link below. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16857.
Should your Microwave not be heating properly and service is needed, you can schedule a repair appointment with our Bodewell team at the phone number or link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
Should your Microwave not be heating properly and service is needed, you can schedule a repair appointment with our Bodewell team at the phone number or link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com