Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,319 Reviews)
Rating breakdown 1,319 reviews
5 Stars
823
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product.
(
783 out of
917)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
3
Confused
on September 28, 2025
Posted by: NanaEileen
from Oklahoma
[This review was collected as part of a promotion.] I'm still very much in the learning mode and its very difficult to transition from the air fryer separate from the microwave oven cooking combo. I can't figure out how to program it for air frying. I get confused looking at the control panel...I've not given up yet, but I need a step by step explanation of how to reheat/cook/brown different dishes...
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, September 30, 2025
We'd be happy to provide some instructions for programming the air fry mode. You can initiate the mode by pressing the "Air Fry" button. You will then want to move the dial until you see "Manual" show up on the control screen. Next you will press the dial in, this will allow you to then move the dial to select the desired temperature, press the dial in again for your selection. Lastly, you can move the dial to program the desired time, press the dial in again to initiate. You can find more information on page 21 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
2
Just Purchased, Not Happy with Controls
on September 30, 2025
Posted by: SnoopyO
from NJ
[This review was collected as part of a promotion.] Do not buy if you like to have control over cooking, especially with the main feature of microwaving. Can only set time in 15 second intervals. Just figured out how to change the power level: press cook time, set time with dial, “dial” blinks, click dial, press power level, set power with dial, “dial” blinks - but this time you don’t need to press it, you can hit start. Too many clicks GE! New designs are not always better. Other settings don’t even show you a time countdown, so you have no idea how long something will cook. I’m still trying to learn how to use it, but will likely look to purchase a simple, user friendly microwave in the near future.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 2, 2025
We will be passing your comments about the controls and dial over to our product team to review. Thank you again for sharing this with us.
Written by a customer while visiting geappliances.com
Customer Rating
4
GE microwave, the profile.
on October 1, 2025
Posted by: Crismoore
[This review was collected as part of a promotion.] I enjoy the button time control. It is easier than digital placement of time
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on October 7, 2025
Posted by: JmFishy
[This review was collected as part of a promotion.] Convenient features! Love the ability to use microwave, convection, or air fry options.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
He microwave
on October 9, 2025
Posted by: This is really ridiculous
Well the door doesn’t close properly had customer repair out still doesn’t work properly have to put in another service call
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 10, 2025
We are sorry to hear that your microwave door isn't operating properly, resulting in another service appointment. Your patience is appreciated while we work to resolve this matter.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not so great features.
on October 13, 2025
Posted by: NTR at this time
from Virginia
Microwave appears to be outdated. No express cooking numbers. To heat something for a minute you have to turn a dial that starts at 15 sec until you turn it to 60 sec or 1 minute. Not user friendly at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 15, 2025
Your feedback is extremely important to us. We will pass these comments regarding the microwave features along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on October 16, 2025
Posted by: Too soon to know
It looks great. Still getting used to the dial control, but I like it and it has all the features we need.
Written by a customer while visiting geappliances.com
Customer Rating
3
Limited opportunity to input cooking time.
on October 19, 2025
Posted by: Doug WPA
from Blue Bell, PA
Limited opportunity to input microwave cooking time. Only option seems to be for 15 second increments.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 21, 2025
We value your input regarding the cooking time option on your microwave. We will be sure to share this information with our product design team, who will be glad to review and consider.
Written by a customer while visiting geappliances.com