Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(1,319 Reviews)
Open Ratings Snapshot
Rating breakdown 1,319 reviews
5 Stars
823
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product. 
(
783 out of 917
)
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Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5 out of 5
5
Major Upgrade – Versatile, Stylish, and Powerful
on August 7, 2025
Posted by: Drift58
from Crystal Lake, IL
This microwave is a major upgrade in every way. The capacity is perfect for everything from quick snacks to full family meals. The controls are intuitive, and the display’s lettering and lighting make it easy to read and operate. The dimensions fit perfectly over the stove while still providing generous interior space, thanks to its well-designed layout. The ventilation works efficiently, keeping cooking areas clear of steam and odors. With high wattage and the added bonus of convection oven and air fryer features, it cooks evenly, quickly, and eliminates the need for multiple appliances. The stainless steel interior is durable and easy to clean, the lighting inside is excellent, and the overall look is sleek and modern. A beautiful, functional, and high-performing appliance that has truly elevated my cooking experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Great unit
on August 10, 2025
Posted by: Rickjl
We have this had appliance now for approximately 2 years. So far this has worked great for everything but air frying. My wife will not use this feature as she wants a basket to utilize NOT just setting the food on the rack. She is disappointed that a basket isn’t offered.
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great new model
on August 11, 2025
Posted by: New York City Cook
from New York, NY
This multi-faceted workhorse is a great addition to my home kitchen. A much older model I had finally had to be replaced from old age and overuse. I was quite happy to find one in the same family by GE, but this time it arrived with a few more bells and whistles than I expected. I jumped at the chance to continue with a machine that already had provided a long and reliable term of service. I am quite pleased to now have a stronger exhaust fan, brighter stove light, and an easier intuitive keyboard to use when listing the time and use desired for microwave.
I have had not tried the steam clean, or the Chef Connect yet, but I'm looking forward to mastering these new additions.
The installation was easy and fast. The capacity of the oven is the same as I had before but I was quite happy to discover that it performs even better with even reheating and cooking than I was used to. This an an excellent unit and I am looking forward to trying new recipes to use the new improvements.
Thank you!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Poorly made
on August 23, 2025
Posted by: JR25
I’ve had this microwave just over one year (conveniently the exact time of the limited warranty), and the keypad shorted out. Their suggestion was for me to replace the control board, which would be another expensive waste of time. I recommend using this company’s competitor.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy TierraGE_AppliancesAugust 26, 2025
We are more than glad to assist with the control panel of your microwave. We recommend unplugging the unit for 5 minutes and plugging it back in. This may help.

A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Not worth the price
on August 24, 2025
Posted by: Luvlyjubbly
Air fryer takes forever to cook. Handle feels cheap. Oven mode takes ages just to pre heat.
Response from geappliances.comBy TierraGE_AppliancesAugust 27, 2025
The preheat time to 350° F is approximately 10 to 15 minutes. This model has Air Fry with Manual Cook. This allows you to set a timer. Please see page 21 of the owner's manual for more information. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf

We value this feedback on your new microwave. Your comment regarding the handle is important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Really enjoying our new GE Microwave.
on August 24, 2025
Posted by: Jeff225
from Rhode Island
Terrific microwave oven, easy and intuitive to configure, and has a convection and Air Fry capability, so doubles as an extra conventional oven. The price was reasonable, and installation easy. A follow-on model to a prior generation GE Microwave for which parts were no longer available. Lots of improvements.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Beautiful
on August 25, 2025
Posted by: lobo5710
from Austin, TX
[This review was collected as part of a promotion.] I love my new microwave. It is beautiful. It is an upgrade from my old profile. This new model has an airfry feature.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Appliance
on August 26, 2025
Posted by: Kate 74
from St. Louis, MO
[This review was collected as part of a promotion.] This product is very similar to the oven it replaces. I find it easy to use and it fits the space that the previous oven occupied. I am quite satisfied with its performance.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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