Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,358 Reviews)
Rating breakdown 1,358 reviews
5 Stars
848
4 Stars
292
3 Stars
99
2 Stars
64
1 Star
55
85%of customers recommend this product.
(
808 out of
946)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
Nice Features.
on July 23, 2025
Posted by: RCTX
from San Antonio
Nice features. Bought to replace GE profile that lasted 10 years. This one lasted 3 weeks before I had to call GE service for warranty repair.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, August 1, 2025
We are happy to hear that you are enjoying the features on this microwave. We see that service has been scheduled, and we are confident that our technicians will get your microwave back up and running so you can resume normal use.
Written by a customer while visiting geappliances.com
Customer Rating
4
New microwave
on July 24, 2025
Posted by: Air fry no info
Installation was awkward but not unreasonable.
No information in any literature about the air fry mode
No information in any literature about the air fry mode
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect.
on July 25, 2025
Posted by: Rudy M
Great multi-use product. It's now our most used appliance.
Written by a customer while visiting geappliances.com
Customer Rating
3
Acceptable
on July 27, 2025
Posted by: Cxac
I has a good capacity and fit in the space. It is ventilated to the outside. Its controls are much too complicated. It doesn’t seem to,have the wattage that its predecessor did. It is harder to use than the one that it is replacing.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, August 4, 2025
We value this feedback. Your comments regarding your new microwave are extremely important to us and will be considered by our product design team for review. In the meantime, we're glad to provide an owner's manual for your unit:
https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
3
No owners manual
on July 28, 2025
Posted by: fbayars
Did not come with an owner’s manual. I’m just wandering through the controls to see what they do. Tedious and frustrating.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, August 6, 2025
As part of our ongoing effort to be better ambassadors of the environment, we no longer offer printed literature such as Owner’s Manuals. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided you. You can always access the latest version of literature for your model by searching for your model number on our GE Appliances website. We have also provided a direct link to your Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
WORKS GREAT!
on July 31, 2025
Posted by: Icindye54
from Florence Oregon
This is a new unit installed in our motorhome seems to be working perfect no issues I've used microwave again convection oven several times. Very happy with it as of now
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Potential
on August 2, 2025
Posted by: Scarybel
from Northeast Florida
Could be a five if the user manual gave better directions for using the air fryer and convection features. The air fryer feature is why I chose this item. Microwave features are great. Matches beautifully with my 20+ year old oven and 3 year old fridge. Need an "Air Fryer for Dummies" section.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Faulty temp and poor filter design
on August 3, 2025
Posted by: Lisej2323
from Berkley, MI
The temperature of the oven in air fry or convection mode is too low. I have to increase the temperature or time from cooking instructions in order to get properly cooked food.
The filter is ridiculous. In order to change it, i have to stand on a step stool to remove two screws. Then slide the cover to remove it. After doing this a few times, the plastic part that holds the screw broke off. Also the filters can't be cleaned and i single use.
I would not buy again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, August 8, 2025
We'd like to assist you with your microwave. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com