Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4
User manual?
on November 20, 2022
Posted by: Manual please
from Florida
I love the way this microwave looks but no user manual on all the available features. I saw that support posted a link for someone else but the link says “unavailable” can support provide a link that actually works please?!
2nd GE, upgraded to this from a 12 yo convection/microwave. It does a great job on all that I have tried so far with one exception. Re the sensors, I have only used the beverage one so far. It likes to boil my coffee, so I don't use it; instead I time it myself and watch it closely. LOVE the dial and the LED light. I'm 5'6" and I have to get on my toes a bit to see in as the oven window blackened portion blocks my view. Also, I have NO CLUE about how to change the filter as that's not covered in their info sheet. Operating in the dark as the instructions provided are very basic/confusing, however, the buttons do walk you through things though. There is NO MANUAL online, so don't bother to look. GE, please provide a manual!
Nice microwave but no owner's manual available onl
on November 17, 2022
Posted by: PaulB143
from Arizona
Love how it looks and how it appears to perform just have it for 24 hours so far. Wanted to look at the owner's manual and none came with the unit and when I went online it is unavailable so I'm kind of operating in the dark
Beautiful product, just installed yesterday. I can't speak to HOW it works beyond the microwave feature. A single page ABOUT the features of the microwave/convection oven. A single page ABOUT available cooking options: Microwave, convection baking, convection roasting and Air Fry AND combination fast cooking. All these wonder features (which is why I bought it) but not a hint as to how to actually use them. Hopefully as a newbie to all of the features (except microwave) I can figure it all out to give a review that actually matters.
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 16, 2022
Hello - while we're happy to see that you rated this unit perfect on appearance, we're also very sorry to know that your experience with the microwave hasn't been the best. We know this can be inconvenient, and we completely understand any frustration this may have caused.
We recommend referring to pages 11-24 of your owner's manual for more details about the different functions available with this unit. You can also find cooking guides and suggested times for many food items in these pages. You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf
Please know you can also reach out to us on social media if we can assist you further. Take care.
We are enjoying this microwave. It’s at least two times as powerful as our last machine ever was, and the special features and options are going to be appreciated. My son is particularly a big fan.