Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
3
Nice looking, good micro, bad instructions
on November 28, 2022
Posted by: MariaNZ
from Apache Junction, AZ
It looks nice, not overly loud, microwave works great. Convection and air fry performance is where I'm lost as the instructions included are extremely vague, links to I structures online are broken or missing. Still working on figuring it out, so I'm not about to give up on it, especially since I already got rid of my countertop air fryer. Oh and it shows fingerprints after using if that bothers you. I don't care as I'm ok with cleaning it.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Kacie@GEA, GE_Appliances, November 29, 2022
Hey there,
We're so glad to hear you're enjoying the features of your new microwave! We are saddened, however, to hear you're having trouble with the convection and air fry features. These are great features, and we know you're going to love them. We checked and it seems the instructions are working at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.139309940.619470035.1669654388-2137639162.1669040993. Please refer to page 21 of the use and care manual for instructions for the air fry feature. We hope this helps! Please let us know if you have additional questions. We're happy to help you in any way. Kind regards.
Kacie@GEA
We're so glad to hear you're enjoying the features of your new microwave! We are saddened, however, to hear you're having trouble with the convection and air fry features. These are great features, and we know you're going to love them. We checked and it seems the instructions are working at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.139309940.619470035.1669654388-2137639162.1669040993. Please refer to page 21 of the use and care manual for instructions for the air fry feature. We hope this helps! Please let us know if you have additional questions. We're happy to help you in any way. Kind regards.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features for the price
on November 22, 2022
Posted by: JoJo123xxxxxxx
from Los Angeles, CA
Thought the price was good for the quality and functions that came with it. It looks great. I haven't started using it yet though but I am excited to start.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
All in one
on November 21, 2022
Posted by: jcee2002
from Zionsville, Indiana
Great microwave; able to bake, heat, air fry and so many other things.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
User manual?
on November 20, 2022
Posted by: Manual please
from Florida
I love the way this microwave looks but no user manual on all the available features. I saw that support posted a link for someone else but the link says “unavailable” can support provide a link that actually works please?!
Written by a customer while visiting geappliances.com
Customer Rating
4
Love my new microwave/convection/air fryer!
on November 18, 2022
Posted by: Karebear2
from Illinois
2nd GE, upgraded to this from a 12 yo convection/microwave. It does a great job on all that I have tried so far with one exception. Re the sensors, I have only used the beverage one so far. It likes to boil my coffee, so I don't use it; instead I time it myself and watch it closely. LOVE the dial and the LED light. I'm 5'6" and I have to get on my toes a bit to see in as the oven window blackened portion blocks my view. Also, I have NO CLUE about how to change the filter as that's not covered in their info sheet. Operating in the dark as the instructions provided are very basic/confusing, however, the buttons do walk you through things though. There is NO MANUAL online, so don't bother to look. GE, please provide a manual!
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great!
on November 17, 2022
Posted by: Marsha F
from KY
Haven’t used it yet but excited to. Many features!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice microwave but no owner's manual available onl
on November 17, 2022
Posted by: PaulB143
from Arizona
Love how it looks and how it appears to perform just have it for 24 hours so far. Wanted to look at the owner's manual and none came with the unit and when I went online it is unavailable so I'm kind of operating in the dark
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Already disappointed.
on November 15, 2022
Posted by: Disappointed Grammy
Beautiful product, just installed yesterday. I can't speak to HOW it works beyond the microwave feature. A single page ABOUT the features of the microwave/convection oven. A single page ABOUT available cooking options: Microwave, convection baking, convection roasting and Air Fry AND combination fast cooking.
All these wonder features (which is why I bought it) but not a hint as to how to actually use them. Hopefully as a newbie to all of the features (except microwave) I can figure it all out to give a review that actually matters.
All these wonder features (which is why I bought it) but not a hint as to how to actually use them. Hopefully as a newbie to all of the features (except microwave) I can figure it all out to give a review that actually matters.
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 16, 2022
Hello - while we're happy to see that you rated this unit perfect on appearance, we're also very sorry to know that your experience with the microwave hasn't been the best. We know this can be inconvenient, and we completely understand any frustration this may have caused.
We recommend referring to pages 11-24 of your owner's manual for more details about the different functions available with this unit. You can also find cooking guides and suggested times for many food items in these pages.
You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf
Please know you can also reach out to us on social media if we can assist you further.
Take care.
Pablo@GEA
We recommend referring to pages 11-24 of your owner's manual for more details about the different functions available with this unit. You can also find cooking guides and suggested times for many food items in these pages.
You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf
Please know you can also reach out to us on social media if we can assist you further.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com