Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,358 Reviews)
Rating breakdown 1,358 reviews
5 Stars
848
4 Stars
292
3 Stars
99
2 Stars
64
1 Star
55
85%of customers recommend this product.
(
808 out of
946)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
GE Microwave/Convection Oven
on May 27, 2025
Posted by: Moe89
from CA
This microwave/convection oven is exactly what I wanted! User friendly and efficient, and this model has an air fryer function. This is my second one. It’s the perfect fit over the stove area and has great ventilation .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Air Fryer of No Benefit
on May 30, 2025
Posted by: jilove
This is the second one installed this month. The air fryer did not work properly in either. The convection oven in the first one operated at reduce capacity. Have not had time to check the one installed this morning.
This is only for the new model. The last one lasted twenty years.
Response from geappliances.comBy Tierra, GE_Appliances, June 3, 2025
We value this feedback and we appreciate you choosing GE Appliances once again for your home. We're confident you'll have a great experience with your new microwave and all it has to offer. Please let us know if there is anything we can assist with.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features.
on May 31, 2025
Posted by: Pmdube
from Methuen,Mass
Great unit. Easy to use. Nice features.
Bigger inside than my previous microwave.
Bigger inside than my previous microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Really great features
on June 1, 2025
Posted by: Mcc2600
So much improved from our last GE Microwave. More efficient and faster!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Totally Inadequate recirculating ventilation
on June 4, 2025
Posted by: Wolf42
from Charleston, SC
The Ventilation is absolutely poor, especially since this product was also designed to sit above a gas cooktop. I can not understand why your engineers did not replicate the GEProfile ventilation capacity of a similar product that we purchased in 2005.
Please elevate this issue to your senior management
Please elevate this issue to your senior management
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 6, 2025
We want to help out with the ventilation performance you are noticing. We recommend trying out the tissue test to check if everything is being properly vented. Turn the vent fan on high and hold a tissue or paper towel under the vent area. The suction should hold the tissue or paper towel in place. The draw is equal on both sides. It is normal to have some air blowing out of the top grill.
If the test failed or you are noticing weaker performance, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If the test failed or you are noticing weaker performance, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Love how it cooks potatoes
on June 8, 2025
Posted by: Shelly111
Excellent!! Love everything about it. Easy to learn how to use it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Frying my life away
on June 8, 2025
Posted by: MT mama D
from MT
The air fryer is a must. The size is very accommodating. The settings are easy to use. Installation was a breeze.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on June 9, 2025
Posted by: Product stinks
This product is not good, don’t buy it. Already a problem with it, not even 2 years old, with minimal use. Extremely disappointed.
Response from geappliances.comBy Jonathon, GE_Appliances, June 13, 2025
We want to help with your microwave not operating as expected. We will be reaching out by email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com