Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
Over the Range Microwave
on December 13, 2022
Posted by: Sazuniga
from San Antonio, TX
Purchased this Over the Range Microwave to replace the last GE one . It had lasted 11 yrs! I was sad to see it go because it had served us well. This newer model has all the features I had but now also has airfry.
Just purchased this microwave in November. We are loving the air fryer and convection features. We would have liked a better manual to figure everything out but apparently they don’t offer that anymore…?
woks fine. wish the looks matched though. I find the "medallion" not centered on anything and too distracting. Does it affect the performance? No, of course not. But I wish it looked better!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 7, 2022
Hi there – thanks for taking the time to share your thoughts on your GE Profile™ Convection Over-the-Range Microwave Oven. We will be sure to share your insight with our engineering teams, as they are always looking for ways to improve our products. If there is any other way we can help, please reach out anytime. Have a great day! Lauren@GEA
I haven't had the unit long enough to be 'factually truthful' regarding my review. However, from being installed there are a few things that are - in my opinion - lacking. 1) I do not like the fact that minutes are in increments of 15 seconds. 2) Haven't figured out why I must tap the 'start' button twice. 3) Would prefer that the panel was lighted. 4) The Biggie: Instructions for use or either complicated or lacking. 5) Have used the Air Fryer a couple times but have to teach myself how to use. 6) Have yet to use Convection Oven.
I would give zero not working and no owners manual
on December 1, 2022
Posted by: MissynotHappy
I can’t even read a manual it’s not found never again will I by GE
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, December 2, 2022
Hi there,
We're terribly sorry that your microwave isn't working, and you've been unable to read your manual. We know how frustrating this must be and we apologize for your inconvenience. Please know we no longer print copies of manuals, as we're trying to be better ambassadors of the environment. You can view your manual online here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.206561236.619470035.1669654388-2137639162.1669040993. We also want to encourage you to take advantage of your one-year warranty by calling our GE Consumer Service at -1800-432-2737. We know our technicians will be able to get this issue resolved. Please let us know if you have any additional questions!
Beautiful microwave, amazing features. Easy installation, I’m still learning how to use it! The air fry feature is wonderful! Going to try the convection soon. It’s a game changer!