My microwave stopped working when it was less than two years old. This is certainly not what I expected from a GE product. I know I can schedule service for it to be repair, but service is expensive and will cost almost half what the microwave costed.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, December 20, 2022
Greetings! Thank you for reaching out with this feedback. We are so disappointed to read about your experience with this microwave no longer working just out of warranty, and we are so sorry for this experience.
One of our agents has reached out to you via email to collect some more information and provide some additional steps. We look forward to assisting you in any ways that we can! -Elliot@GEA
This was a replacement for a much older microwave and seems to work just fine but not remarkably different. Still learning how to manage the "dashboard." The manual is not the easiest to understand.
Purchased this Over the Range Microwave to replace the last GE one . It had lasted 11 yrs! I was sad to see it go because it had served us well. This newer model has all the features I had but now also has airfry.
Just purchased this microwave in November. We are loving the air fryer and convection features. We would have liked a better manual to figure everything out but apparently they don’t offer that anymore…?
woks fine. wish the looks matched though. I find the "medallion" not centered on anything and too distracting. Does it affect the performance? No, of course not. But I wish it looked better!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 7, 2022
Hi there – thanks for taking the time to share your thoughts on your GE Profile™ Convection Over-the-Range Microwave Oven. We will be sure to share your insight with our engineering teams, as they are always looking for ways to improve our products. If there is any other way we can help, please reach out anytime. Have a great day! Lauren@GEA