Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,358 Reviews)
Rating breakdown 1,358 reviews
5 Stars
848
4 Stars
292
3 Stars
99
2 Stars
64
1 Star
55
85%of customers recommend this product.
(
808 out of
946)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
poor oven
on May 8, 2025
Posted by: canine lucy
from 20902
Under powered, takes forever to heat up in air fry or cook mode. Microwave functions are adequate. Sorry I ever purchased this. I have a hamilton beach toaster oven with air fry that way out performs this at less than one third the price.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 9, 2025
We will be passing your comments about the power level over to our product team to review. That way we can look for improvements we can make for our models going forward. Thanks again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
4
New Microwave Oven
on May 9, 2025
Posted by: bgatthebeach
from Florida
I don't like the control button on the microwave. Everything else is push button so don't know why the control knob can's be as well.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on May 10, 2025
Posted by: Ukendream
This is the second GE profile microwave convection 1.7 cubic ft oven I buy. The last one lasted 16 years with no issues so I upgraded to the stainless steel model which is a microwave convection and air fryer model. Love it.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
easy install
on May 10, 2025
Posted by: 66er
from Cleveland,Ohio
Replaced my old GE Microwave that lasted 22 Years .
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size and features
on May 13, 2025
Posted by: Freeze12
from Manchester ,PA
excellent, we enjoy this product, size great for everything , and functions well, works, cooks quickly, many extra features we have not tried yet design color fit well with our other appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for our RV
on May 15, 2025
Posted by: WearetheMillers
This is a very good microwave/convection/air fryer. We are full-time RV'ers and we needed a multi function unit because of our limited space. This unit addresses our needs and is built very well.
Written by a customer while visiting geappliances.com
Customer Rating
5
nice features
on May 17, 2025
Posted by: AZBILLTOO
So far so good . Installation straight forward unit looks good
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Very Mixed Feelings
on May 18, 2025
Posted by: Mike and Lori
from Richmond, VA
Overall it's a decent microwave, but it has some issues. The "air fryer" feature is underwhelming in performance. The digital display lighting is very harsh, bright piercing white. The GE unit it replaced had much nicer soft green lighting its digital display. Likewise, the surface light was extremely harsh cold bright white lighting its and should have been a warmer cooler. It's really awful, and again it was much better on the old GE unit it replaced. The exhaust fan has 3 speeds just like the old unit but on the new unit it seems that all 3 speeds are high! Low and medium are just as high. A great feature is the dial which allows you to adjust the cook time in 5 second increments.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, June 19, 2025
We want to ensure you're getting the most out of the air fry feature and provide some info on the operation of the exhaust vent. Your microwave also has 2 options when air frying – manual or auto cook. You can find a recipe menu and additional information on page 21 of the owner’s manual here: https://products-salsify.geappliances.com/image/upload/s--pi5bWePJ--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Regarding the exhaust fan, there will not be a noticeable difference between low and medium speeds, there will be a slight difference between the low and high speed when operating normally. You can confirm the unit is changing speeds by shifting from high to low speed as quickly as possible by pressing the pads (once for high, twice for medium, and three times for low fan speed). We advise taking a look at the additional information and video at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16701"
We will pass your comments on the display and surface lighting along to our product design team for review.
Regarding the exhaust fan, there will not be a noticeable difference between low and medium speeds, there will be a slight difference between the low and high speed when operating normally. You can confirm the unit is changing speeds by shifting from high to low speed as quickly as possible by pressing the pads (once for high, twice for medium, and three times for low fan speed). We advise taking a look at the additional information and video at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16701"
We will pass your comments on the display and surface lighting along to our product design team for review.
Response from geappliances.comBy Adrian, GE_Appliances, May 21, 2025
Thank you for being a part of the GE Appliances family. We know the significance of a new appliance operating as expected, and we are happy to provide guidance. We encourage you to use the metal tray, metal rack and glass tray and leave at least a 1-inch gap between the cooking dish and the sides of the oven for the best air fry cooking results. The exhaust fan on this model is a 3 Speed 300-CFM vent fan and we recommend you schedule service with one of our certified technicians to get this venting issue properly addressed since they are all performing at High. We will be sure to pass these comments regarding the display light along to our product team for review, as we're always looking for new ways to improve our products.
You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com