Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
Just Purchased, Not Happy with Controls
on September 30, 2025
Posted by: SnoopyO
from NJ
[This review was collected as part of a promotion.] Do not buy if you like to have control over cooking, especially with the main feature of microwaving. Can only set time in 15 second intervals. Just figured out how to change the power level: press cook time, set time with dial, “dial” blinks, click dial, press power level, set power with dial, “dial” blinks - but this time you don’t need to press it, you can hit start. Too many clicks GE! New designs are not always better. Other settings don’t even show you a time countdown, so you have no idea how long something will cook. I’m still trying to learn how to use it, but will likely look to purchase a simple, user friendly microwave in the near future.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 2, 2025
We will be passing your comments about the controls and dial over to our product team to review. Thank you again for sharing this with us.
Written by a customer while visiting geappliances.com
Customer Rating
3
Confused
on September 28, 2025
Posted by: NanaEileen
from Oklahoma
[This review was collected as part of a promotion.] I'm still very much in the learning mode and its very difficult to transition from the air fryer separate from the microwave oven cooking combo. I can't figure out how to program it for air frying. I get confused looking at the control panel...I've not given up yet, but I need a step by step explanation of how to reheat/cook/brown different dishes...
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, September 30, 2025
We'd be happy to provide some instructions for programming the air fry mode. You can initiate the mode by pressing the "Air Fry" button. You will then want to move the dial until you see "Manual" show up on the control screen. Next you will press the dial in, this will allow you to then move the dial to select the desired temperature, press the dial in again for your selection. Lastly, you can move the dial to program the desired time, press the dial in again to initiate. You can find more information on page 21 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Option air fryer
on September 27, 2025
Posted by: Gayle46
[This review was collected as part of a promotion.] I am surprised at the bad reviews. I have never owned an air fryer so can’t compare . We did a think ribeye steak. Perfect. Chicken perfect! Love this !
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing quality and performance
on September 20, 2025
Posted by: PJF1055
[This review was collected as part of a promotion.] We love this appliance and use it daily. The new design is modern and looks great in out kitchen.
We had many years of our other GE Model and am so happy with this new one. The combo micro convection is perfect for anyone with necessary choices in their cooking needs.
We had many years of our other GE Model and am so happy with this new one. The combo micro convection is perfect for anyone with necessary choices in their cooking needs.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but not great
on September 18, 2025
Posted by: Steve in sr
from Santa Rosa, CA
[This review was collected as part of a promotion.] Works well to replace a previous unit but defrost mode is poor. Previous unit allowed you to select food type & weight resulting in excellent defrost results. This unit only allows weight which results in partially cooked portions.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Too many malfunctions
on September 17, 2025
Posted by: John0242
from Oregon
[This review was collected as part of a promotion.] The door switch often does not engage to start a microwave cycle.
The Air Fryer takes much longer to cook an item than a regular Air Fryer.
The turntable is jerky and noisy.
The product is poor for the high price of the microwave with Air Fryer and Convection Baking
The Air Fryer takes much longer to cook an item than a regular Air Fryer.
The turntable is jerky and noisy.
The product is poor for the high price of the microwave with Air Fryer and Convection Baking
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Diego, GE_Appliances, September 17, 2025
We'd like to help you with your microwave. We recommend calling our warranty team at 833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great 👍 features, easy to work with and looks gre
on September 14, 2025
Posted by: Packerjohn4
from Las Vegas NV
[This review was collected as part of a promotion.] Easy to use, great wattage, very easy to clean and looks great 👍
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Replacement
on September 14, 2025
Posted by: Pdrx75
from CT
[This review was collected as part of a promotion.] The microwave is a replacement for a 16yr old GE profile. Same size. The new unit fits the space perfectly and is working wonderfully. The controls are in different locations than the previous appliance. Just taking a little time to get used to it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com