Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
Air fryer doesn’t work…..no ability to set temp
on February 16, 2023
Posted by: DAtkins
from Charleston OL
The air fryer is poorly designed. There is no way to set the temp and it doesn’t cook the food, even using the auto settings. It just doesn’t work at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 20, 2023
Hello! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your microwave is experiencing issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, perfect for my teenagers
on February 15, 2023
Posted by: zmp1215
from Simpsonville SC
This was a nice upgrade for our family, the air fryer option is a hit with the kids and the convection option is almost like having a second oven. We are definitely fans!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Just ok
on February 15, 2023
Posted by: Sandy1216
It came with no instructions. Can't figure out how to use the air fryer. Tried to Google it with no success. So just used for microwave.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 15, 2023
Hi,
Thank you so much for connecting with us and sorry that your microwave didn't come with instructions.
Here is the link to the Owner's Manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.28341372.1373205651.1676299809-132335501.1644413847
You can find information for the Air Fry feature on page 21.
It means alot that you're a part of the GE family. May you enjoy your microwave for many years to come.
Have a good day. - Tierra@GEA
Thank you so much for connecting with us and sorry that your microwave didn't come with instructions.
Here is the link to the Owner's Manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&_ga=2.28341372.1373205651.1676299809-132335501.1644413847
You can find information for the Air Fry feature on page 21.
It means alot that you're a part of the GE family. May you enjoy your microwave for many years to come.
Have a good day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use and read
on February 12, 2023
Posted by: Dejean
from Chicago Il
I had a GE Profile previously for 15years. Decided to stick to a good thing. I also have a GE gas range.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Light too bright
on February 11, 2023
Posted by: Exgt
from Arizona
There is no way to reduce the brightness on the clock. Sounds petty but it keeps my kid awake as he has a clear view of the light from his bed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 14, 2023
Hello,
We’re so sorry to hear that the brightness of the clock is keeping your child awake at night, we know that’s incredibly frustrating. We are constantly working to improve our products and we will let our product team know that there is a demand for adjustable brightness. We truly appreciate you leaving us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re so sorry to hear that the brightness of the clock is keeping your child awake at night, we know that’s incredibly frustrating. We are constantly working to improve our products and we will let our product team know that there is a demand for adjustable brightness. We truly appreciate you leaving us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on February 10, 2023
Posted by: Careful Shopper 2
from Chicago
Just what I wanted, all the features in one place and had chef connect to communicate with my GE Profile range. Installation was done professionally. Would recommend this. May add comments once used for awhile. Thanks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Window fogs up
on February 9, 2023
Posted by: ClydePH
from Palm Harbor FL
The window fogs up when using the stove. We did contact Famous Tate (seller) and they did replace it for us, the new one is slightly better, but still fogs up every time we cook something on the stove. We do use the fan on high, we assured the fan and ventilation are working properly too.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 10, 2023
Hello,
We know that having glass fog up unexpectedly can be frustrating, especially when it’s happening to your new microwave. Steam created from cooking foods on your stove’s surface burners can collect on the door. While running the fan can help prevent moisture buildup, it can still occur. We recommend wiping the moisture off with a paper towel or soft cloth. We thank you for taking the time to leave us your feedback and apologize for any frustration that this situation has caused. Please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We know that having glass fog up unexpectedly can be frustrating, especially when it’s happening to your new microwave. Steam created from cooking foods on your stove’s surface burners can collect on the door. While running the fan can help prevent moisture buildup, it can still occur. We recommend wiping the moisture off with a paper towel or soft cloth. We thank you for taking the time to leave us your feedback and apologize for any frustration that this situation has caused. Please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on February 8, 2023
Posted by: Maeve B
from South Amherst Ohio
Easy to use. I wish recipes were included for air fryer though.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com