Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
Stopped working after 2 weeks
on February 23, 2023
Posted by: Skhazmo
from Va
The microwave Stopped working within 2 weeks Of installation
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 24, 2023
Oh no!
We sincerely apologize about your brand new microwave. This is an important appliance and we're so sorry for the inconvenience.
We see that a service appointment has been scheduled. We'd like to follow up. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate you choosing GE Appliances. Have a good day. - Tierra@GEA
Our family survived living without a microwave for the past 6 months, and life was rough without it!!! But today we received delivery of the latest Profile Microwave Oven in its line!! Wow!!! After the installation, I performed the “self Steam Clean,” and immediately after, I chopped a large sweet potato in pieces, and I placed those pieces on a metal tray, that was placed on top of the metal rack (everything included), hit the Air Fry function, set the temperature at 425 F for 35 minutes!!! The result was golden and crispy pieces of sweet potatoes on the outside, and moist and sweet in the inside!!! Our life is back to normal thanks to our new GE Profile Microwave Oven!!!! I did not give a rating of 5, because GE cancelled the delivery of two previous orders on the same day that delivery and installation were supposed to happen. Today’s order was cancelled too, and out of the blue, the delivery was made today without even a message about the delivery. At least I did not to wait at home between 8 AM - 4 PM. I AM NOT COMPLAINING, only just a bit to keep GE from receiving a rating of 5 stars. I guess that we’re even now!!! Please send some recipes!!!
My home has two kitchens. The other kitchen has a microwave with air fryer abilities and convection cooking. I liked it so much that I decided I needed another for the main kitchen of my home. Can't wait to use all the features. Installation was pretty easy. I've installed several microwaves and this is the first one that I had to turn the fan for venting inside so that was a little more trouble than I expected but not too difficult.
I love that this microwave has air fry and convection features. This microwave syncs with my profile range so that when the range is on, the microwave automatically turns on the light and fan. Very cool option. It does not have a numerical keypad so you have to use the dial for setting the cooking time. It's just something you have to get used to.