Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,415 Reviews)
Rating breakdown 1,415 reviews
5 Stars
872
4 Stars
305
3 Stars
108
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
975)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
Great microwave
on March 4, 2023
Posted by: Carnielsen
from Apple River, IL
We really like the built in air fryer and the microwave works great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Lovely II
on March 4, 2023
Posted by: Frankee484
from Detroit
This Bad Boy is Beautiful and Strong like Me!!! When it is hooked up I know that I am going to enjoy using it!!!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
We are extremely happy with this microwave!!!
on March 4, 2023
Posted by: Bear518
from Crestview Florida
The last microwave with convection oven was hard to use, cooked unevenly, and didn't even work 90% of the time. This GE microwave is a dream and we love it!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
We Love This GE Profiles Multi-function Features
on March 4, 2023
Posted by: BarryB72
from Cambridge, MD
The ability to microwave, air-fry and convection oven food is fabulous. This GE Profile is great looking and amazingly useful as well as time saving. You can’t go wrong if you purchase this appliance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very unhappy with it.
on March 4, 2023
Posted by: Frustrated 12345
from Jax
It never works the 1st time you start it due to the sensor on the door. You have to slam the door shut. The convection oven does not always spin and burns your food on a regular basis. Also if you use convection. You can't use the microwave for an hpur or so until it cools off. Pulled back out my toaster and wish I never bought this thing. Don't buy it.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 9, 2023
Hi there,
Oh no! We hate to hear that you're very unhappy with your new microwave. That is not the experience we want for you. Thank you for posting this review. We're more than happy to help.
You may refer to the articles below for some helpful tips and guidance:
MICROWAVE CONVECTION RECIPE CONVERSION
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17873
MICROWAVE DOOR LOUD, HARD TO CLOSE, STARTS AS SOON AS THE DOOR CLOSES
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16682
The turntable should be spinning. If not, service may be needed. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to keep us posted. Your feedback means alot and it is greatly appreciated.
Have a wonderful day. - Tierra@GEA
Oh no! We hate to hear that you're very unhappy with your new microwave. That is not the experience we want for you. Thank you for posting this review. We're more than happy to help.
You may refer to the articles below for some helpful tips and guidance:
MICROWAVE CONVECTION RECIPE CONVERSION
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17873
MICROWAVE DOOR LOUD, HARD TO CLOSE, STARTS AS SOON AS THE DOOR CLOSES
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16682
The turntable should be spinning. If not, service may be needed. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to keep us posted. Your feedback means alot and it is greatly appreciated.
Have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
not worth the expense
on March 4, 2023
Posted by: wtbflo
from buffalo ny
this product boasts an air fryer but the wattage is too weak to air fry anything based on the products timing. microwave takes 2x longer than my previous microwave and the machine lacks very basic things like the ability to set an exact time. everything is in 15 second intervals
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 8, 2023
Hello,
We appreciate you choosing GE Appliances and even more for posting this review.
We're very sorry to hear that you're disappointed with your range. This is certainly not the experience we want for you. By sharing your feedback, it helps us to better understand how to meet your specific appliance needs.
Please refer to the article below for some helpful advice and tips:
TOP TIPS ON USING AIR FRY MODE
https://www.geappliances.com/ge/lifestyles/top-air-fry-oven-tips
Thank you so much for taking the time to let us know how things are going. It means alot and we're always here to help.
Have a great day. - Tierra@GEA
We appreciate you choosing GE Appliances and even more for posting this review.
We're very sorry to hear that you're disappointed with your range. This is certainly not the experience we want for you. By sharing your feedback, it helps us to better understand how to meet your specific appliance needs.
Please refer to the article below for some helpful advice and tips:
TOP TIPS ON USING AIR FRY MODE
https://www.geappliances.com/ge/lifestyles/top-air-fry-oven-tips
Thank you so much for taking the time to let us know how things are going. It means alot and we're always here to help.
Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking
on March 4, 2023
Posted by: Decent microwave
To use the microwave is very frustrating. It is difficult to set a cook time. It takes way too many clicks and pushes to make it work. You cannot pick a specific time, unless it is in 15 sec intervals.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, March 7, 2023
Good day,
We appreciate you sharing you review with us. We're quite sorry to hear that you have difficulty with operating this microwave. That's never something we want for our customers to experience. You can ask us questions anytime and we'll be glad to assist you. Stay well. Mike@GEA
We appreciate you sharing you review with us. We're quite sorry to hear that you have difficulty with operating this microwave. That's never something we want for our customers to experience. You can ask us questions anytime and we'll be glad to assist you. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
A very good product
on March 3, 2023
Posted by: MikeMeena
from Arlington, VA
It’s a good product, but there are too many features. If one doesn’t use them often enough, one forgets how to do things. Our previous GE microwave was easier to use.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com