Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
not worth the expense
on March 4, 2023
Posted by: wtbflo
from buffalo ny
this product boasts an air fryer but the wattage is too weak to air fry anything based on the products timing. microwave takes 2x longer than my previous microwave and the machine lacks very basic things like the ability to set an exact time. everything is in 15 second intervals
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 8, 2023
Hello,
We appreciate you choosing GE Appliances and even more for posting this review.
We're very sorry to hear that you're disappointed with your range. This is certainly not the experience we want for you. By sharing your feedback, it helps us to better understand how to meet your specific appliance needs.
Please refer to the article below for some helpful advice and tips:
To use the microwave is very frustrating. It is difficult to set a cook time. It takes way too many clicks and pushes to make it work. You cannot pick a specific time, unless it is in 15 sec intervals.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, March 7, 2023
Good day,
We appreciate you sharing you review with us. We're quite sorry to hear that you have difficulty with operating this microwave. That's never something we want for our customers to experience. You can ask us questions anytime and we'll be glad to assist you. Stay well. Mike@GEA
It’s a good product, but there are too many features. If one doesn’t use them often enough, one forgets how to do things. Our previous GE microwave was easier to use.
Many of the functions work well. Use the convection feature for many items. The AirFry doesn't work well. Tried several items listed in the auto and worked so so. the Manual portion of the AirFry doesn't give you any option or temperature setting to cook with. You can only select the time duration which makes it hit or miss.