Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,415 Reviews)
Rating breakdown 1,415 reviews
5 Stars
872
4 Stars
305
3 Stars
108
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
975)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
Happy Microvaving and Baking
on November 7, 2025
Posted by: Robbo58
[This review was collected as part of a promotion.] This model is replacing my old GE Profile Convection Microwave. It is Black SS, very sleek and seems to be made vey well. It was easy to install ,instructions were good. It seemed to be much lighter than my older model. The controls are easy to use. There is a choice of recirculating and outside venting. In my application I can only use recirculating. It functions well with a 2 speed fan. The Light has 2 settings and provides bright light over the range. There are several sensor features and convection bake and roast and combo fast cook. You are able to use large pans by employing the turntable off feature for microwaving .Wattage is 950 watts.
My previous model was still cooking well after 20 years but the clock was unreadable and over the oven light no longer functioned. Hopefully I will be as pleased with this one as the last.
My previous model was still cooking well after 20 years but the clock was unreadable and over the oven light no longer functioned. Hopefully I will be as pleased with this one as the last.
Written by a customer while visiting geappliances.com
Customer Rating
1
Microwave Dial
on November 2, 2025
Posted by: SRJ1981
[This review was collected as part of a promotion.] The dial stopped working one day after the 1 year warranty expired.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, November 3, 2025
We'd like to help with your microwave dial. We will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not good
on November 2, 2025
Posted by: Should have listened
Hate the product. Wife told me to get a simple microwave didn’t listen. At 950 watts takes 4 minutes to heat a cup of water.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy GE Appliances, November 3, 2025
We would like to help and provide some guidance. If you think that your microwave may not be heating properly, there is a procedure you can use to check to see if it is heating as it should. There is an article titled "Microwave - Performance Test" for you to review that we will link below. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16857.
Should your Microwave not be heating properly and service is needed, you can schedule a repair appointment with our Bodewell team at the phone number or link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
Should your Microwave not be heating properly and service is needed, you can schedule a repair appointment with our Bodewell team at the phone number or link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Display/clock light color
on October 29, 2025
Posted by: TOak
from Thousand Oaks, CA
[This review was collected as part of a promotion.] The oven works well; did not rate it 5 stars due to color of clock display is very bright blue light and is glaring to look at; the same blue tone bulbs are used on the underside light which is a harsh tone. There are LED light bulbs that are softer tone that should be used instead.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Absolutely love the GE Profile products. Great!
on October 25, 2025
Posted by: Bilami
[This review was collected as part of a promotion.] Everything about this product is absolutely AWESOME! GE PROFILE IS THE BEST!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay except for changing filter
on October 22, 2025
Posted by: Gramma Moses
from Chicago
Changing the charcoal filter is almost impossible!!!! What a stupid design. Cannot get left screw back in. 😩
Response from geappliances.comBy Diego, GE_Appliances, October 23, 2025
We want to help you with your microwave's charcoal filter replacement. First unplug the appliance. Next, remove the vent grille mounting screws and tip the grille forward, lifting it out to remove it completely. Take out the old charcoal filter and slide a new one into place. Then, reattach the vent grille by sliding the bottom into position and pushing the top until it snaps securely into place. Replace the mounting screws, and finally, plug the microwave oven back in.
If you continue having issues while installing the filter, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If you continue having issues while installing the filter, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the air fyer
on October 21, 2025
Posted by: Sherry5000
from Texas
[This review was collected as part of a promotion.] We are loving our new GE cafe Applicanes, Fridge, Stove and Air fryer Microwave.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Limited opportunity to input cooking time.
on October 19, 2025
Posted by: Doug WPA
from Blue Bell, PA
Limited opportunity to input microwave cooking time. Only option seems to be for 15 second increments.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 21, 2025
We value your input regarding the cooking time option on your microwave. We will be sure to share this information with our product design team, who will be glad to review and consider.
Written by a customer while visiting geappliances.com