A little confusing to operate with lower microwave power levels Instruction booklet vague
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, March 13, 2023
First of all, we’d like to say just how much we appreciate you for sharing this feedback with us. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. With this said, we would like to apologize for the aspects of the instruction booklet that didn’t meet your expectations.
Please know that we’ll be happy to share this feedback with our product team, and if you ever have any questions, please feel free to connect with us on social media. Wishing you well – Matthew@GEA
So far this microwave has been good. We don't love the dial aspect instead of buttons to set the cook time, but it's fine. We tried making wings using the air fry function and they came out ok, but they took a super long time. I ended up finishing them in my actual air fryer. It definitely helped to take them off the pan and just put them directly on the rack, and your food does brown up nicely. I made frozen fries using the air fryer function as well and they came out good, but again, my actual air fryer is better. I haven't tried the other functions other than defrost and normal microwave. Over all it's a good microwave, but if I could go back, I would not pay up for the air fryer function.
If you're tech-suave, then this microwave is for you!! Still learning how to use the features and dial. It doesn't have numbers except for the 30sec add feature. It really does heat things quickly and the convection oven is a wow factor. Love the full "stainless steel" interior. Cleanup is a breeze!
I like this microwave overall. It’s big enough and the stainless interior is easy to keep clean. The blower fan is weak and loud, but I think that’s the norm rather than the exception on OTR microwaves. It’s decently powerful and the combo cook feature will bake sweet potatoes in 20 minutes. I use that a lot. The air fryer feature in my oven does a better job air frying though. So far, I like it.
We purchased this particular model because it advertised certain features which it doesn't have.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 13, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your microwave does not have the features that were advertised. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA