Product is attractive and lots of cooking options. A couple of quibbles though. Since there are no numbers on keypad the microwave will use increments of 15 seconds which is too broad. Also, the light that illuminates the clock is brighter than our sun. Obviously joking but maybe GE can dim it some.
I really like this microwave. It is also a convection oven with air fryer. It performs as stated.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 5, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your new microwave and its Air Fry feature. This is such a beautiful model with many other great cooking features that we're sure you'll enjoy. We are honored to have you as a part of our GE Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking! - Adrian@GEA
We needed a new microwave and chose to stay within the GE line. Looks beautiful and is more quiet than the last one. However the lack of instructions on how to use the Air Fryer and convection oven is very disappointing. We are looking online for anything that can help. This is a huge negative not having clear instructions on how to use all the features this microwave has!!
I had a Profile for 23 years that was micro/oven. I used it constantly as a small oven or reheating veggies or frozen food as a microwave. My issue was the handle broke three times. Always seemed tight to open. This new one opens so easily so I don’t see that happening with the new one. Someone complained about the use of the button. I’ve used this method with my old one. Just play with it! Haven’t tried the air fry yet but now I don’t need the counter option. I am super happy. I hope it lasts more than 20+ years!
We are disappointed the automated nightlight feature doesn't exist on this model as it did on our 10 year old model we replaced. The absence of a printed manual is lame.
No, I would not recommend this to a friend.
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 24, 2023
Hi there, we appreciate you taking time out of your day to reach out with this feedback. We are let down to hear that you are not happy with this microwave's lighting as well as the lack of a paper manual, and we are so sorry for this disappointment.
We offer digital manuals to not only save paper but also always provide the most up-to-date paperwork. The link to your manual can be found here: https://products-salsify.geappliances.com/image/upload/s--LuNZ8tSz--/9c280cbe878721f221688dd3496bafb9d7d6fc4f.pdf
We will also be passing the feedback regarding the lighting to the appropriate design teams for review, and we appreciate this insight. Please know we are here should you need any assistance in the future. -Elliot@GEA