Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,416 Reviews)
Rating breakdown 1,416 reviews
5 Stars
872
4 Stars
305
3 Stars
109
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
976)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
Looking forward to using confection
on March 31, 2023
Posted by: Greg3333333
from Williamsburg,va
Currently enjoying product and new features. Overall quality and installation excellent.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not User Friendly
on March 30, 2023
Posted by: Lotus Blossom
from FL
Physically attractive and apparently versatile, but no instruction booklet is included and figuring out basic settings as mundane as setting the timer has proven difficult. And, no it has nothing to do with my age - everyone in the household is having the same problems.
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 30, 2023
Hey there,
We're sorry to hear that you and your family are having a hard time with your new microwave. This can be such a hassle. We want to help.
Please refer to the owner's manual below. It has information such as features, controls, time and auto features, plus more.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.224028827.1245649046.1679924345-132335501.1644413847&_gac=1.250931506.1679422040.EAIaIQobChMIm_Hgy87t_QIVVxPUAR3BVw_TEAAYASAAEgJeu_D_BwE
We hope this helps. Thank you for reaching out. Have a great day. - Tierra@GEA
We're sorry to hear that you and your family are having a hard time with your new microwave. This can be such a hassle. We want to help.
Please refer to the owner's manual below. It has information such as features, controls, time and auto features, plus more.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.224028827.1245649046.1679924345-132335501.1644413847&_gac=1.250931506.1679422040.EAIaIQobChMIm_Hgy87t_QIVVxPUAR3BVw_TEAAYASAAEgJeu_D_BwE
We hope this helps. Thank you for reaching out. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Hate This Microwave
on March 30, 2023
Posted by: Moviestar
from Florida
This microwave has too many steps for just heating up a dish. I wish I’d realized that it had so many buttons and a knob to select and then push the knob, then push start! I’m used to One touch microwaving. Horrible!!
I HATE this microwave!!!
I HATE this microwave!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 31, 2023
Hello! Thank you for taking the time to provide us with your valuable feedback. We are so sorry that this microwave control panel is a bit complex. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. We understand your dissatisfaction with the control panel; however, we cannot modify or replace this microwave. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your microwave for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice microwave
on March 30, 2023
Posted by: KarenNow
from Buffalo
Recent installation but I have always had good luck in the past with GE appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Air Fryer doesn't really work
on March 29, 2023
Posted by: Mrvegg
from Idaho
Hard to get a pizza crispy in this thing. Heat won't go above 425. Not real impressed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
5
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 30, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new microwave and its air fry feature. We know it’s frustrating when any appliance doesn’t meet your expectations, but it can be even worse when it’s something that sees a lot of use like a microwave, and this is not something we want or expect from our products. While it is normal for the air fry feature to only go to 425, we do suggest taking a look at page 21 of your owner’s manual for more information on the air fry feature and recommendations on cooking with it. Your manual can be found here:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.32131902.1887229284.1680096705-1564711717.1676047575
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your new microwave and its air fry feature. We know it’s frustrating when any appliance doesn’t meet your expectations, but it can be even worse when it’s something that sees a lot of use like a microwave, and this is not something we want or expect from our products. While it is normal for the air fry feature to only go to 425, we do suggest taking a look at page 21 of your owner’s manual for more information on the air fry feature and recommendations on cooking with it. Your manual can be found here:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.32131902.1887229284.1680096705-1564711717.1676047575
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
No numbers - Dial does many functions
on March 29, 2023
Posted by: Chef Kitchen Bob
from Orlando FL
This multifunction, top of the line Microwave is wonderful. Many great features, including convection cooking and options galore. Very complex, however. There is a dial that you rotate for choosing many functions and setting cook times, etc. There are no numbers to enter. The dial is how you choose details. While the unit I have is still new, it has become evident that the dial, which not only turns but is pushed to execute functions, is going to be a weak spot for future failure. Any moving part is likely to wear down, and the dial gets used a lot! Make sure you have a good extended warranty contract as it appears as though this is a design feature that might easily fail. Otherwise great.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use. Quiet and very functional.
on March 28, 2023
Posted by: Trucker Joe
No experience with difficulty, so I hope I don’t have to deal with this group.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Features
on March 27, 2023
Posted by: eduardor
Product is attractive and lots of cooking options. A couple of quibbles though. Since there are no numbers on keypad the microwave will use increments of 15 seconds which is too broad. Also, the light that illuminates the clock is brighter than our sun. Obviously joking but maybe GE can dim it some.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com