Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
Air Fry a dissapointment
on July 13, 2023
Posted by: ogcr
from Norwalk CT
The racks suggested for air frying have a wide gap between the bars and the food, which leads to items like shrimp, Brussels sprouts, and chicken tenders falling through. Unfortunately, they don't provide a basket-type accessory to address this issue.
When I contacted GE NAsewrs regarding this matter, they suggested using the solid circular plate provided and placing it on top of the rack. However, this method hinders the airflow around the food, which defeats the whole purpose of air frying.
They advised against using a generic basket tray from another manufacturer
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
4
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 14, 2023
Good evening,
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave. We value and appreciate your feedback!
We are sorry to hear that you are disappointed with the air fry feature and compatible rack that comes with it. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for choosing GE Appliances for your home! -Devin@GEA
I love the new microwave but it seems wrong to call it that. It has an air fryer and it’s a convection oven. I’ve used all the features and they all work beautifully, and there’s plenty of room, too!
This microwave is very roomy inside for fast baking and heating leftovers. It is a wonderful air fryer that the whole package can go into a one time. Is very stylish and efficient. It took away that big air fryer out my counter plus doesn’t heat up the air conditioned kitchen when baking.
So far we love it! It helped us get rid of our big countertop air fryer. We have a smaller kitchen so being able to consolidate has been excellent. I have no complaints on its functionality and options. All around great purchase!