Had this new microwave about 3 weeks and it is great. Easy and use and does what it is supposed to do. Convection, microwave and air fryer. All that saves a lot of counter space. Can’t beat it at this price.
Looks more modernized and simple than the previous similar oven we had for about 5 years. Cleaner design. The learning period will be short for that reason. The "add more time" feature is gone. All in all the arrangement of the touch pad keys are more intuitively placed. The addition of Air Fryer is good. I haven't read the owners manual yet so I will skip the negative critiques that are written. I just pushed the most logical options and started using it. We are so used to the convection-microwave features that now we can't do without them. I only hope this one will last more than 5 years.
I needed to replace my old microwave and it had to be the same size as the other (custom). There were only a few choices but I just had bought a GE dishwasher so was happy to find a similar item
The racks suggested for air frying have a wide gap between the bars and the food, which leads to items like shrimp, Brussels sprouts, and chicken tenders falling through. Unfortunately, they don't provide a basket-type accessory to address this issue.
When I contacted GE NAsewrs regarding this matter, they suggested using the solid circular plate provided and placing it on top of the rack. However, this method hinders the airflow around the food, which defeats the whole purpose of air frying.
They advised against using a generic basket tray from another manufacturer
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
4
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 14, 2023
Good evening,
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave. We value and appreciate your feedback!
We are sorry to hear that you are disappointed with the air fry feature and compatible rack that comes with it. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for choosing GE Appliances for your home! -Devin@GEA
I love the new microwave but it seems wrong to call it that. It has an air fryer and it’s a convection oven. I’ve used all the features and they all work beautifully, and there’s plenty of room, too!