Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(1,416 Reviews)
Open Ratings Snapshot
Rating breakdown 1,416 reviews
5 Stars
872
4 Stars
305
3 Stars
109
2 Stars
67
1 Star
63
85%of customers recommend this product. 
(
828 out of 976
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4 out of 5
4
GE Micro Waven
on July 25, 2023
Posted by: Diva2017
from California
has lots of features. New type of controls instead of buttons some of the controls are now integrated in a dial.
Cooks evenly. Air Fryer feature cooks differently from a countertop type air fryer. I am still learning the differences.between the two.
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Updated Microwave
on July 25, 2023
Posted by: Glent59
from Venice Florida
This microwave has gotten better and better.. easier to use, and button locations are actually sensible.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
5 out of 5
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 28, 2023
Thank you for taking the time to provide us with your feedback. We are elated to hear that you are loving your new microwave and its ease of use. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your microwave for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great features
on July 24, 2023
Posted by: Sha1957
from Saylorsburg, PA
Product is what we were looking for with all the features we can enjoy. Microwave, confection oven, and air fryer in one unit.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Not backlit control panel
on July 24, 2023
Posted by: RiverRatToo
from Loveland, CO
This unit does not have a backlit control panel like its predecessor. Very disappointed. We would expect something so simple to be standard. Other than that it is performing as expected.
Features
3 out of 5
3
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Looks perfect
on July 22, 2023
Posted by: Anonymous
A replacement for a prior GE microwave that gave us over ten years excellent service
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Attractive
on July 21, 2023
Posted by: 33435Dee
from Oregon
Very attractive unit. Works as advertised. Wish it came with airfryer guidelines for newbies.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
This Will Be the LAST GE Microwave I Buy
on July 19, 2023
Posted by: MPW1
I purchased this microwave in December 2022. At first I had no problems. But I recently tried to change the power level while using the unit and got the message "power level cannot be changed at this time". I double checked the manual to make sure I was doing correctly; same message. I came to the website to try to figure out what could be wrong, all I found were the same instructions that were in the manual. The control pad shorted out on the last one.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
1 out of 5
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 21, 2023
Hello,

We’re so sorry to hear that your microwave has started to give you trouble. Microwaves tend to see a lot of use, and we know that when they have issues it can make your time in the kitchen much more difficult. This is not something we want or expect from our products, and we want to help. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Good looking and versatile.
on July 18, 2023
Posted by: AWallace54
from Ashburn, VA
I like the versatility of being able to use it as a microwave or electric oven. It does take a long time to preheat. I haven’t tried air frying in it yet. I didn’t notice when I bought it that it doesn’t have a keypad. You set the time and power with a dial. I would prefer a keypad. I do like it though. It looks and works great.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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