Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
This Will Be the LAST GE Microwave I Buy
on July 19, 2023
Posted by: MPW1
I purchased this microwave in December 2022. At first I had no problems. But I recently tried to change the power level while using the unit and got the message "power level cannot be changed at this time". I double checked the manual to make sure I was doing correctly; same message. I came to the website to try to figure out what could be wrong, all I found were the same instructions that were in the manual. The control pad shorted out on the last one.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 21, 2023
Hello,
We’re so sorry to hear that your microwave has started to give you trouble. Microwaves tend to see a lot of use, and we know that when they have issues it can make your time in the kitchen much more difficult. This is not something we want or expect from our products, and we want to help. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEA
We’re so sorry to hear that your microwave has started to give you trouble. Microwaves tend to see a lot of use, and we know that when they have issues it can make your time in the kitchen much more difficult. This is not something we want or expect from our products, and we want to help. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good looking and versatile.
on July 18, 2023
Posted by: AWallace54
from Ashburn, VA
I like the versatility of being able to use it as a microwave or electric oven. It does take a long time to preheat. I haven’t tried air frying in it yet. I didn’t notice when I bought it that it doesn’t have a keypad. You set the time and power with a dial. I would prefer a keypad. I do like it though. It looks and works great.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microondas
on July 18, 2023
Posted by: Bon1315
from Windermere
excelente producto bellísimo y funciona espectacular
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful product!
on July 17, 2023
Posted by: Bill4800
from Rhode Island
Had this new microwave about 3 weeks and it is great. Easy and use and does what it is supposed to do. Convection, microwave and air fryer. All that saves a lot of counter space. Can’t beat it at this price.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on July 16, 2023
Posted by: Jesse1017
We love the deeper oven and the ability to air fry.
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple Appliance
on July 15, 2023
Posted by: Tomtane
All I can say it works great and the controls are easy to learn.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks better and the Air Fryer works well
on July 14, 2023
Posted by: mynombre
Looks more modernized and simple than the previous similar oven we had for about 5 years. Cleaner design.
The learning period will be short for that reason. The "add more time" feature is gone. All in all the arrangement of the touch pad keys are more intuitively placed. The addition of Air Fryer is good. I haven't read the owners manual yet so I will skip the negative critiques that are written. I just pushed the most logical options and started using it. We are so used to the convection-microwave features that now we can't do without them. I only hope this one will last more than 5 years.
The learning period will be short for that reason. The "add more time" feature is gone. All in all the arrangement of the touch pad keys are more intuitively placed. The addition of Air Fryer is good. I haven't read the owners manual yet so I will skip the negative critiques that are written. I just pushed the most logical options and started using it. We are so used to the convection-microwave features that now we can't do without them. I only hope this one will last more than 5 years.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Works for custom kitchens -wider for lg. cooktops
on July 14, 2023
Posted by: jamie 17
from PA
I needed to replace my old microwave and it had to be the same size as the other (custom). There were only a few choices but I just had bought a GE dishwasher so was happy to find a similar item
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com