Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4
Nice upgrade! Great price!
on August 10, 2023
Posted by: BeavertonCougar
Love the air fry feature and all the normal features work well. Great product for the price. It was easy to install because I was replacing an older GE microwave.
Here are 2 suggestions for GE:
1) The "Add 30 Seconds" button starts the microwave. I like to use it and push it 1-4 times to reheat food (each push adds 30 more seconds). However, if the timer is running, then this button does NOT start the microwave - it adds 30 seconds to the timer. This messes up the timing cycle and frustrates the person who wants to warm his or her food. I suggest this button will always (and only) be related to the microwave time, not the timer.
2) The Timer function should work like my GE range timer. If you set some minutes in the display and don't push the control for 5 seconds, it starts the timing cycle automatically. Having to push the control multiple times is an unnecessary nuisance.
1) The "Add 30 Seconds" button starts the microwave. I like to use it and push it 1-4 times to reheat food (each push adds 30 more seconds). However, if the timer is running, then this button does NOT start the microwave - it adds 30 seconds to the timer. This messes up the timing cycle and frustrates the person who wants to warm his or her food. I suggest this button will always (and only) be related to the microwave time, not the timer.
2) The Timer function should work like my GE range timer. If you set some minutes in the display and don't push the control for 5 seconds, it starts the timing cycle automatically. Having to push the control multiple times is an unnecessary nuisance.
These 2 items are why I give it 4.5 stars, not 5.
Written by a customer while visiting geappliances.com
Customer Rating
5
Multi use
on August 10, 2023
Posted by: EllenMcF
from Wilmington DE
We love this microwave/convection/air fryer. So many options and settings to allow us to use this as an every day appliance
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice and quiet
on August 9, 2023
Posted by: mochajacq
Really love the microwave. Much quieter than our last lower GE model. Has a beautiful sleek look too. The only thing I'd like to see is for the reheat button to have more choices. This reheat function is pretty basic with only a few options to choose from so I usually just choose "plate".
Written by a customer while visiting geappliances.com
Customer Rating
5
SVP
on August 7, 2023
Posted by: Wheelss
from Moraga California
Great features and super easy to use. We have enjoyed the easy use buttons and the dial makes things much faster.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on August 7, 2023
Posted by: AE 22
from San Francisco California
After 7 weeks waiting and 2 weeks using the microwave is working good. So far so good
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok microwave
on August 6, 2023
Posted by: Nothappy with this field
from Missouri
The microwave for portion works well. It takes a while to get used to the sensor. The air fryer seems to work. Not sure if we will use the other functions. A bit overpriced
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 7, 2023
Hello,
We truly appreciate you choosing GE Appliances for your home, and we’re happy to hear that your new microwave has been working well for you. We apologize that the sensor cooking featured a steep learning curve, but we’re glad you’ve been able to get used to it so you can enjoy the convenience it offers. Air fry is one of our favorite features, and we’re thrilled to hear that it’s been working for you.
We do understand being upset about the price of a model. We strive to offer a variety of microwaves that vary in design, features, and finishes to ensure our customers can always find exactly what they're looking for. Pricing can vary between configurations, however, there are several factors that contribute to differences in pricing across our models.
Thank you for taking the time to leave us your review. Please know we’re here should you ever need assistance. -MichaelB@GEA
We truly appreciate you choosing GE Appliances for your home, and we’re happy to hear that your new microwave has been working well for you. We apologize that the sensor cooking featured a steep learning curve, but we’re glad you’ve been able to get used to it so you can enjoy the convenience it offers. Air fry is one of our favorite features, and we’re thrilled to hear that it’s been working for you.
We do understand being upset about the price of a model. We strive to offer a variety of microwaves that vary in design, features, and finishes to ensure our customers can always find exactly what they're looking for. Pricing can vary between configurations, however, there are several factors that contribute to differences in pricing across our models.
Thank you for taking the time to leave us your review. Please know we’re here should you ever need assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Sufficient
on August 6, 2023
Posted by: Mike Walter
from Seabrook, TX
Average quality. Installation was very problematic.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 7, 2023
Hi! Thank you for taking the time to provide us with your review. We are so sorry to hear that the installation of this microwave was problematic. This is definitely not the consumer experience that we strive for. We appreciate you choosing GE Appliances for your home, and we hope that you are able to enjoy your new microwave for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works very well. Everything comes out delicious…..
on August 6, 2023
Posted by: Wjawja
from Illinois
Big improvement over the previous. We are very satisfied
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com