Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
Very poor quality. Arrived Damaged.
on September 30, 2023
Posted by: unwittingdupe
from Nowhere USA
Door was scratched. Got a new door that had a broken latch. Got another door with a puncture wound. The exhaust fan was LOUD and needed to be replaced. That took 2 service visits to fix.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , October 3, 2023
Hello - Thank you so much for taking a moment to connect and share what has been going on. We're really sorry to hear about the door needing to be replaced and the exhaust fan issues. That is not something we expect to happen at all.
We are going to make sure we note this down and share it directly with our product and design teams. This will allow them to review and note down improvements that can be made for our models going forward. If you ever have any questions or need assistance, feel free to reach out and we will be happy to help.
We hope you have a great week. - Jonathon@GEAppliances
We are going to make sure we note this down and share it directly with our product and design teams. This will allow them to review and note down improvements that can be made for our models going forward. If you ever have any questions or need assistance, feel free to reach out and we will be happy to help.
We hope you have a great week. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent features
on September 29, 2023
Posted by: g bush
from Kearney, NE
Just bought the RV fifth wheel camper so haven't really had a chance to use the features. Tryin to get figured out how to use it. So far it works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fun new features
on September 28, 2023
Posted by: Kimberly78
Love all the new features it has! I can’t wait to cook something with the oven section!
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave is very nice. Easy to use
on September 26, 2023
Posted by: cathjon
I like the profuct. It heats very well. Convection super. I have not used air fruer yet. This is a good product
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on September 26, 2023
Posted by: Domvend74
from Detroit
Great product, lots of features I can’t wait to use all the functions. It also looks great in the kitchen, very sleek design
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great appliance
on September 26, 2023
Posted by: Lilred1
Love this microwave. It is so versatile. Only improvement I would like to suggest would be to backlight the control Panel.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
OK Microwave, limited exhaust, controls missed
on September 26, 2023
Posted by: VAB_2023
I bought it to replace an old similar model from GE Profile that start to have issues with the controller after 14 years of use. It works OK, some materials appear to be inferior than the previous, but is the only one I found that has stainless steel interior and closely matches the other appliances in the kitchen. The Chef Connection is a nice feature, however just works to turn fan and lamp on. It should also turn off when cooktop is not in use. Also it turns the fan at low speed that does nothing to pull the vapors out of the kitchen. It should turn on high. The exhaust is weak even on high, and would be desirable a higher flow. Had not tested the conventional Oven function or air fryer. I am concerned that the cleaning effort afterwards will not compensate. I will continue using dedicated appliances for that. Display is very bright and bright is not controllable. I have a night light for free now.
Features
2
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 27, 2023
Hello,
Thanks so much for taking the time to share how things are going with your new microwave. We truly appreciate the honest feedback. The pinpoints you made during this review are extremely helpful to us and we always want to make sure we are making the right choices when it comes to functionality and design.
Please let us know if there is anything we can do for you. Enjoy your unit! - Tierra@GEAppliances
Thanks so much for taking the time to share how things are going with your new microwave. We truly appreciate the honest feedback. The pinpoints you made during this review are extremely helpful to us and we always want to make sure we are making the right choices when it comes to functionality and design.
Please let us know if there is anything we can do for you. Enjoy your unit! - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
no problems
on September 25, 2023
Posted by: NPxxxxxxxxxxxx
from georgia
Easey install, works greatxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com