Does not Air fry. we increased the temp. doubled the time. not crispy not brown, This is after 3 months of appliance repair. just warms.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 20, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your air fry is not working properly and we're happy to help.
To use the air fry feature we recommend referring to the manual at this link: https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.29069691.671963854.1700488726-1676878804.1700237661
If the issue continues, we recommend making a follow up service appointment to have this matter resolved. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know. -Charlie@GEAppliances
If you want a air fryer this is not your go to product
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 20, 2023
Hi there,
Thank you for taking the time to provide feedback on your appliance. We're sorry to hear that you are having difficulty in using the air fry mode on this microwave.
We recommend referring to page 21 of the manual for proper usage of air fry mode: https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.235036230.671963854.1700488726-1676878804.1700237661
We hope that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEAppliances
I like the look of the new microwave/convection oven. It fit perfectly into our old space, however I find the menu for start, stop, time not instinctive so still looking at the instructions to get it right.
So far I really enjoy the features, mainly the air fryer. I was a little skeptical of it being an air fryer, but it really works well, and you can adjust it manually to different temperatures, or use its auto features foe common things like chicken wings. I also baked a pizza in it, and was pleased with its results. The fan works very well, and the LED lights really are bright on the high setting which is nice for cooking!