Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,319 Reviews)
Rating breakdown 1,319 reviews
5 Stars
823
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product.
(
783 out of
917)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4
No numbers - Dial does many functions
on March 29, 2023
Posted by: Chef Kitchen Bob
from Orlando FL
This multifunction, top of the line Microwave is wonderful. Many great features, including convection cooking and options galore. Very complex, however. There is a dial that you rotate for choosing many functions and setting cook times, etc. There are no numbers to enter. The dial is how you choose details. While the unit I have is still new, it has become evident that the dial, which not only turns but is pushed to execute functions, is going to be a weak spot for future failure. Any moving part is likely to wear down, and the dial gets used a lot! Make sure you have a good extended warranty contract as it appears as though this is a design feature that might easily fail. Otherwise great.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Convection Microwave
on April 1, 2023
Posted by: Otey1
from Lynchburg, VA
This is a great way to fix a quick meal as it has many features. Convection feature allows you to cook food in half the time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, April 13, 2023
Greetings,
Congratulations on your new microwave oven. We're glad that you're pleased!
Yes, this convection feature is pretty awesome at getting your food done quickly. We really like the air fry feature. You can achieve crispy, never greasy, fried food results in your oven without the oil!
Thank you for choosing GE Appliances for your home! - Tierra@GEA
Congratulations on your new microwave oven. We're glad that you're pleased!
Yes, this convection feature is pretty awesome at getting your food done quickly. We really like the air fry feature. You can achieve crispy, never greasy, fried food results in your oven without the oil!
Thank you for choosing GE Appliances for your home! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Air fryer
on April 3, 2023
Posted by: Ashbore
from Michigan
To bad it is only 950 watts instead of 1000 + watts as other microwaves of this size.
Written by a customer while visiting geappliances.com
Customer Rating
4
Kinda unsure of sensor error heating h20
on April 28, 2023
Posted by: PVM9179BRTS
I'm not sure about getting the sensor error heating a mug of water using beverage button.
Just had for about a week so not sure.
Just had for about a week so not sure.
Features
4
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Complete cooking tool
on April 30, 2023
Posted by: csmad
from New Jersey
This microwave offers so many options for cooking! It is easy to use and to clean.
We are more than happy with our purchase.
We are more than happy with our purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Power too low
on May 20, 2023
Posted by: Blink3434
from Penfield NY
Bought this model because I wanted to have an extra oven. It also includes an air fryer. How This model takes very long to preheat, which seems odd for a small oven. The microwave output is only 950 W. Which is too low for my needs. I’m trying to relearn how long it takes to warm certain foods. Did not come with fingerprint resistant stainless finish
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, May 22, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE microwave oven. Your feedback is valued and very important to us!
With that being said, we are sorry to hear that you don't feel this microwave has enough power and doesn't provide cooking results up to your standards. Your feedback ensures that our Product Design Teams are aware of any changes, or perfections we can make to our appliances and parts to improve the overall performance and dependability that it provides.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE microwave oven. Your feedback is valued and very important to us!
With that being said, we are sorry to hear that you don't feel this microwave has enough power and doesn't provide cooking results up to your standards. Your feedback ensures that our Product Design Teams are aware of any changes, or perfections we can make to our appliances and parts to improve the overall performance and dependability that it provides.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Great features but failng already and brand new!
on May 28, 2023
Posted by: R AND R S
from Ga
There are great features on it yet brand new and all, I have not been able to enjoy it for it started failing me. Microwave does not work well, or heats up well. There is a rattling noise inside. The air fryer does not work well either. Someone is supposed to call me and have not. What is a shame that the parts will be the ones replaced and not the whole microwave. Will see what becomes of this whole aituation!
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 30, 2023
Oh no!
We're so very sorry to hear that your new microwave isn't operating properly. This can be disruptive and certainly not the experience we want for you. We deeply apologize. Please take full advantage of your warranty and schedule a service appointment. You can schedule with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you need further assistance. Have a great day. - Tierra@GEA
We're so very sorry to hear that your new microwave isn't operating properly. This can be disruptive and certainly not the experience we want for you. We deeply apologize. Please take full advantage of your warranty and schedule a service appointment. You can schedule with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you need further assistance. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not what I expected
on June 6, 2023
Posted by: 1 momshops
from Florida
To start with the bake feature that doesn’t work which overcook my fish from the outside leaving it raw inside
To having dial increase in 15 seconds increments and not been able to do it by seconds which forces you to be in front of it at all times to ensure accurate cooking time. Should I continue?
To having dial increase in 15 seconds increments and not been able to do it by seconds which forces you to be in front of it at all times to ensure accurate cooking time. Should I continue?
No, I would not recommend this to a friend.
Features
3
Performance
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 8, 2023
Hi there,
We're sorry to hear that you are less impressed with your microwave.
Baking or roasting uses a heating element to raise the temperature of the air inside the oven. For the best cooking results, we recommend referring to the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.233516958.108304733.1685974717-302677575.1657120421
We hope that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
We're sorry to hear that you are less impressed with your microwave.
Baking or roasting uses a heating element to raise the temperature of the air inside the oven. For the best cooking results, we recommend referring to the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.233516958.108304733.1685974717-302677575.1657120421
We hope that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
Written by a customer while visiting geappliances.com