Customer reviews from lg.com
500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average customer rating
4.1
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
45
4 Stars
12
3 Stars
5
2 Stars
6
1 Star
7
77%of customers recommend this product.
(
55 out of
71)
Customer Reviews for 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
3
Speakers good, everything else ehh
on October 7, 2019
Posted by: Helnerfudd
from Ky
I bought this a few years back for my main television. The sound is great and the sub woofer does its job. None of the apps work well at all or you just can't get them like Hulu. I have an old version of Netflix and YouTube that won't update for some reason and the system says it has no updates available. Like I said, ehh. Maybe just buy a set is speakers for $50 and then a firestick.
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
Not made for US customers
on November 12, 2016
Posted by: Michaelt72901
from Tulsa, OK, United States
[This review was collected as part of a promotion.] App store can't be used in the US. Locks up constantly and has to be unplugged. After reading many reviews this is a common problem.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
NOT MEANT FOR SALE IN THE US
on November 12, 2016
Posted by: michaelt72901
from tulsa ok
[This review was collected as part of a promotion.] app store not for us customers and doesnt work. it locks up CONSTANTLY and has to be unplugged, very slow poor quality product
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
BH5140s
on December 5, 2014
Posted by: Biggd
from Home
Seems to work pretty good. In spite of the power rating, you cannot turn it up to loud. Since you hook up your internet cable to it and watch DVD, you would think you could hook your house antenna up to it. But no. And while you are watching streaming or using auxillary, if you eject the DVD tray, the sound automatically turns over to DVD, even if you are just removing a disc. Not the easiest to maneuver. It will sometimes lock up and you have to unplug it.
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Do not recommend
on October 14, 2019
Posted by: Carlie3279
from MD
I bought this about 3 years ago - I have had trouble with it not playing the DVD correctly finally got that right and now it just says please wait. I have turned everything off unplugged everything. Very disappointed in this as now I have to find a new DVD/BluRay player and sound system as nothing hooks up to the speakers.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy Chris, Customer Service, October 15, 2019
We are sorry to see you are having issues with your Blu-ray player playing discs. You can troubleshoots this issue from the following help article: https://www.lg.com/us/support/product-help/CT00000299-1430839720368-disc-stuck-or-disc-error If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Lg = junk
on May 21, 2020
Posted by: Lg hater 2
from Sunny Florida
[This review was collected as part of a promotion.] I bought the LG player Blu-ray 3 years ago now it gives me a please wait status, apparently this means it's broke. I also bought an LG 50-inch TV had it wall-hung and now the plastic back of the TV is cracking and breaking away from the outer rim of the screen. Both LG's junk, 3 year old player 1 year old TV. I will not buy LG again
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 2, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Love it, Easy to clean
on September 22, 2017
Posted by: RickOB0205
from Corning, NY, United States
[This review was collected as part of a promotion.] We got our Refrigerator 2 years ago, and loved it. With my sister and I we bought a New LG Refrigerator of my Dad for Christmas last. He was so surprised he still shows if off to anyone who come into his home.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Home Theater
on June 24, 2015
Posted by: qctaipan
from Bettendorf, IA, USA
Great features, sound & style. Good value for the price.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com