Customer reviews from lg.com
500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average customer rating
4.1
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
45
4 Stars
12
3 Stars
5
2 Stars
6
1 Star
7
77%of customers recommend this product.
(
55 out of
71)
Customer Reviews for 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
5
Great little unit
on September 23, 2017
Posted by: gwsolo
from Independence, MO, United States
[This review was collected as part of a promotion.] need a new Blue ray player and this was a great replacement.
Pros: Features/Settings, Performance, easy to use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
great features because i don't have a smart tv
on February 20, 2015
Posted by: pastitomix
from Houston, TX, USA
I dont have a smart TV and the fact that i can still view netflix and youtube is awesome and the fact that i can control it with my phone and also search with my tablet and view it on my tv made me love this product
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Quality product that is easy to use at a great pri
on March 10, 2015
Posted by: flacky790
from Independence, KY, USA
I recently purchased this sound system around one month ago, and I have not been disappointed yet. The performance and response time is very good, especially while streaming Hulu and Netflix. The sound quality is very good, and can be adjusted with ease in the devices settings (speaker distance, etc.) I have also found the speakers, for being g small, do not distort, and can put out some really large sounds considering. For the price, I would definitely recommend.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Most enjoyment for the money
on January 23, 2017
Posted by: DJACK
from Pulaski, TN, United States
[This review was collected as part of a promotion.] My wife and I have been through a couple of home theater units in the past, this one by far is the best. A whole lot of sound out of a unit with 500 watts. Past models were 1000 watts, this one sounds a lot better. I would recommend it to a friend.
Pros: Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Great at first.
on February 23, 2020
Posted by: Tstanford
from Wichita, ks
[This review was collected as part of a promotion.] I bought this just for use as a simple surround sound and for a while it worked great, never had any issues with it until recently. Worked fine one day, and the next it just says "please wait" . Disc tray opens and closes but it won't load anything or change functions.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy Chris, Customer Service, February 24, 2020
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Home theater
on July 8, 2017
Posted by: KeepItReal40
from Mississippi, United States
[This review was collected as part of a promotion.] easy set-up, instruction, had no problems , works great thanks
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Absolutely Amazing!
on August 21, 2017
Posted by: Lexa745
from Monrovia, CA, United States
[This review was collected as part of a promotion.] Bought this to fit our home theater that we set up and we were not disappointed at all! Quick and easy to instal. Two thumbs up for sure!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: humberto66
from spring valley, ny
Verified Purchase:Yes
i bought this a year ago and i love it and i would recomend to anyone
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com