Customer reviews from lg.com
500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average customer rating
4.1
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
45
4 Stars
12
3 Stars
5
2 Stars
6
1 Star
7
77%of customers recommend this product.
(
55 out of
71)
Customer Reviews for 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
5
Great sound Quality
on December 18, 2014
Posted by: dottielee
from Carson City, NV, USA
I can't believe that with the small speakers that it has such a great sound quality. I only wish it had more than 1 disc space as I listen to a lot of Music CD's..
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
junk
on December 26, 2018
Posted by: danexmachina
from iowa
[This review was collected as part of a promotion.] I've had this for 2 years. Very very slow processor, fails to get past "Please Wait" half the time. Unusable a lot of the time. Doesn't load Amazon.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy CS, Social Media , December 28, 2018
That's not what we expect to here after having the product for 2 yrs. I understand your frustrations with the slow processing and it being unusable at times. I appreciate the review needed to alert us about this matter. If you're needing support or assistance reach us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
Written by a customer while visiting lg.com
Customer Rating
2
No way!
on May 20, 2017
Posted by: Snlowe84
from Corydon, IN, United States
[This review was collected as part of a promotion.] It constantly freezes so I have to restart it quite a few times a week. Its not WiFi. And the available apps are not worth anything. Its a pretty disappointing buy.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Written by a customer while visiting lg.com
Posted by: Coffee chick
from Fulton, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Using this player brought the experience of going to the theatre to my home. No more crowded, noisy, movie going. We don't have to miss any moments going to bathroom or getting snacks. A built in
FM stereo too! WOW!
FM stereo too! WOW!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
great sound, didnt last....
on June 15, 2020
Posted by: d0sitmatr
from Florida
we bought this in preparation for our sons birthday 2 yrs ago, now it doesnt work, almost exactly 2 yrs to the day and now we have a dead bluray player.
due to this being an integrated system for the use of the speakers system that came with it, leaving lmited options if we want to get use of the speakers now. which honestly sound pretty good once you get them set right.
due to this being an integrated system for the use of the speakers system that came with it, leaving lmited options if we want to get use of the speakers now. which honestly sound pretty good once you get them set right.
Pros: Performance
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy ^VCV, LGE Social Media, September 28, 2020
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Written by a customer while visiting lg.com
Customer Rating
1
Replacement unit
on November 29, 2017
Posted by: Bill_i
We got this exact model unit with our 2016 class A motorhome. It failed within 14 months and LG would not replace it. Since we are selling our motor home I had to buy the exact same model for replacement. It's cheap and lacks quality. The Internet is full of failures for this model and we only purchased it because we had to. We have had a couple LG products and not real happy. We will no longer purchase LG products.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy Chris, Customer Service, December 14, 2017
What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Written by a customer while visiting lg.com
Customer Rating
5
El mio me ha salido de lujo...
on November 21, 2019
Posted by: LuisxXx
from Panama
lo tengo dsd el 2014 y ha sido un buen negocio... lo usamos para ver nuestras peliculas y mi esposa escucha musica a todo dar...
Lo unico q notaba al comienzo es que a veces no queria apagarse con el control... y tenia q desconectarlo de la corriente o mantener presionado el boton de power hasta q este se apagara, pero por lo demas alli esta todavia haciendo el trabajo... MUY BUENOOOO...
Lo unico q notaba al comienzo es que a veces no queria apagarse con el control... y tenia q desconectarlo de la corriente o mantener presionado el boton de power hasta q este se apagara, pero por lo demas alli esta todavia haciendo el trabajo... MUY BUENOOOO...
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
BH5140S is a great addition to any home
on December 10, 2014
Posted by: bouffie
from Jackson, MO., USA
We received this unit as a gift from our Sons about a month ago. I am 67 years old and have hearing problems and this unit has added a new dimension to tv and dvd viewing for us. The clarity of sight and sound exceeds all expectations. I highly recommend this unit for your first or next home theater system.
Pros: easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com