Customer Reviews for Breville - Control Grip Immersion Blender, 280W with 15 speed settings - Brushed Stainless Steel
Customer Rating
3
Love the wand - hate the bowl
on June 25, 2021
Posted by: Mizou
I use the wand very often. It works beautifully. However, after using the chopping bowl to make salsa, I noticed a crack at the bottom. I have never put the bowl in a dishwasher, never used it for anything harder than onions. I don’t understand why it would split like this. It’s really too bad because I bought the product partially for the ability to do small volume chopping. Otherwise happy with the product. Disappointing.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, June 25, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
The Control Grip mixer itself is great so far. But the unavoidable assortment of gadgets that accompany it is unnecessarily wasteful. For those who want the bundled package; great. For those just seeking an immersion blender all the rest of the stuff goes to the back of the cabinet, or the landfill.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, June 16, 2021
Thank you for your review and your feedback. We do value customers' input, as we are continuously trying to improve our customer's experience.
I really like the immersion blender and for the most part I am very pleased with the product, however, I am on my second (maybe 3rd bowl). They appear to crack and leak on the bottom.
I was replacing a Cuisinart Smart Stick which I loved. Tried the new version of Smart Stick and returned it. Ordered the Breville and LOVE it even better than my original Smart Stick.
Love a lot of the features, wish the chopping bowl was better
on May 24, 2021
Posted by: Sam49
Overall, I am happy for this as a purchase. Works great as an immersion blender, but I'm disappointed with the chopper bowl. Both of the blades are quite near the bottom of the bowl, so it is hard to get an even chop throughout the bowl: it tends to get pureed at the bottom and then not do anything to the stuff at the top. It would be better if one of the blades was further up or if there was a second set of blades further up. Pretty good set, but frustratingly close to great: I would be shouting this from the rooftops if the mini chopper worked better: maybe you could make a new blade piece for it and offer as an accessory for current owners to buy?
I would recommend this to a friend!
Response from breville.comBy Consumer Support, May 24, 2021
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Excellent, thoughtfully designed product, as you would expect from Breville. The accessories really come in handy and in general it's been a pleasure to use.