Customer reviews from breville.com
Breville - Control Grip Immersion Blender, 280W with 15 speed settings - Brushed Stainless Steel
Average customer rating
4.2
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
51
4 Stars
12
3 Stars
17
2 Stars
7
1 Star
1
82%of customers recommend this product.
(
68 out of
83)
Customer Reviews for Breville - Control Grip Immersion Blender, 280W with 15 speed settings - Brushed Stainless Steel
Posted by: Noreen
Verified Purchase:Yes
This was a replacement wand. I have the whole set up with the food processer. My last wand lasted for years (>10years). Only issue with the new one is my older hands have a harder time with the release buttons. I like the will get better as a I use the new one.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: JoLaine
Verified Purchase:Yes
I'm very happy with the blender. I wish I could have purchased it without the tiny worthless food processor. A sharp knife is much more efficient.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Nancy B
Verified Purchase:Yes
Bought this for my husband for Christmas. His first use of it was for his “famous” red sauce and it worked perfectly. He’s very pleased with it and I’m sure I will be too. Thank you!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Cheap Blade Chopping Assembly
on January 2, 2025
Posted by: MM
One of the main reasons I bought this was it included a chopper blade. The chopping assembly is cheap plastic. I used it twice and it cracked. The third time it fell apart. Decided mine might have been defective and came on this site to by a new one. They are out of stock here and on other sites as well. So I'm assuming it's not just mine. If the whole assembly were metal, maybe it wouldn't break so easily.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, January 2, 2025
We're sorry to hear of your experience. It is frustrating when items are out of stock. While we always strive to replenish stock as expediently as possible, there are times when there is a gap of time between when a product goes out of stock, and when we receive more stock. We are working to replenish stock as expediently as possible.
The chopping blade should be available in 3-4 weeks. Thank you for your patience.
The chopping blade should be available in 3-4 weeks. Thank you for your patience.
Written by a customer while visiting breville.com
Customer Rating
2
Disappointing poor quality chopping bowl
on September 30, 2024
Posted by: Cprivate
I noticed a crack across the bottom of my chopping bowl yesterday as I was using it for the third time since purchase. I believe it is a design fault as I noticed when reading reviews on the product website that this is a common product complaint going back a number of years. I purchased this control grip immersion blender as I presumed the quality would be excellent, however I am disappointed that this issue has not been rectified. Overall the wand works very well.
I would recommend this to a friend!
Response from breville.comBy Customer Support, October 1, 2024
Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US®ion=us&brand=breville with a subject line of BVUS241001-RS-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455.
Written by a customer while visiting breville.com
Customer Rating
3
like the food processor
on July 14, 2024
Posted by: lexi
I bought this about 2 years ago for the immersion blender. I've wound up using the mini food processor a lot more than the blender and have generally been quite happy with it. Yesterday when washing the top of the food processor, I noticed a lot of water inside the plastic housing. The water shakes out slowly and smells really bad. I can't figure out how to get all the water out. I always hand wash this part. The replacement part is not in stock. I wish this part was designed better to avoid trapping water.
I would recommend this to a friend!
Response from breville.comBy Customer Service, July 15, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
5
the only immersion blender that delivers across the board
on May 29, 2024
Posted by: Barbara
Verified Purchase:Yes
Honestly, Breville NEVER disappoints !!! It's worth the extra investment to get the best. It checks all the boxes. I cook almost everything from scratch. so that's a lot of sous chef work. Cutting, chopping, mincing, blending.... I love this immersion blender. The design is so comfortable to use and I know Breville will stand behind the quality of this product. Also, love the stacking containers - the best for smaller kitchens like mine.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
I want to like this
on May 28, 2024
Posted by: Sandra
The stick blender works fine. I purchased because I fell in love with the ergonomic grip.
The chopping bowl is a terrible experience. I try to use it to make salad dressings. Because there is no seal, I always have liquids shooting out, leaking everywhere, soaking towels. It’s useless. Why isn’t there a seal?
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, May 29, 2024
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com