Customer reviews from breville.com
Breville - Control Grip Immersion Blender, 280W with 15 speed settings - Brushed Stainless Steel
Average customer rating
4.2
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
50
4 Stars
10
3 Stars
17
2 Stars
7
1 Star
1
81%of customers recommend this product.
(
65 out of
80)
Customer Reviews for Breville - Control Grip Immersion Blender, 280W with 15 speed settings - Brushed Stainless Steel
Customer Rating
2
Cheap Blade Chopping Assembly
on January 2, 2025
Posted by: MM
One of the main reasons I bought this was it included a chopper blade. The chopping assembly is cheap plastic. I used it twice and it cracked. The third time it fell apart. Decided mine might have been defective and came on this site to by a new one. They are out of stock here and on other sites as well. So I'm assuming it's not just mine. If the whole assembly were metal, maybe it wouldn't break so easily.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, January 2, 2025
We're sorry to hear of your experience. It is frustrating when items are out of stock. While we always strive to replenish stock as expediently as possible, there are times when there is a gap of time between when a product goes out of stock, and when we receive more stock. We are working to replenish stock as expediently as possible.
The chopping blade should be available in 3-4 weeks. Thank you for your patience.
The chopping blade should be available in 3-4 weeks. Thank you for your patience.
Written by a customer while visiting breville.com
Customer Rating
3
Love the wand - hate the bowl
on June 25, 2021
Posted by: Mizou
I use the wand very often. It works beautifully. However, after using the chopping bowl to make salsa, I noticed a crack at the bottom. I have never put the bowl in a dishwasher, never used it for anything harder than onions. I don’t understand why it would split like this. It’s really too bad because I bought the product partially for the ability to do small volume chopping. Otherwise happy with the product. Disappointing.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, June 25, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
3
Love a lot of the features, wish the chopping bowl was better
on May 24, 2021
Posted by: Sam49
Overall, I am happy for this as a purchase. Works great as an immersion blender, but I'm disappointed with the chopper bowl. Both of the blades are quite near the bottom of the bowl, so it is hard to get an even chop throughout the bowl: it tends to get pureed at the bottom and then not do anything to the stuff at the top. It would be better if one of the blades was further up or if there was a second set of blades further up. Pretty good set, but frustratingly close to great: I would be shouting this from the rooftops if the mini chopper worked better: maybe you could make a new blade piece for it and offer as an accessory for current owners to buy?
I would recommend this to a friend!
Response from breville.comBy Consumer Support, May 24, 2021
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
2
small chopper bowl cracked
on December 6, 2020
Posted by: Joy
I bought this two years ago, primarily for use as an immersion blender. So far, the immersion blender works fine. I rarely use the small chopper bowl. Tonight I used it, and after washing, I noticed that it had cracked along the bottom. This item has not been heavily used; it has never had boiling water poured in it; it has never been put in the dishwasher. Literally, a couple of times making pesto or chopping nuts, and now it's cracked. I expected better.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 7, 2020
We are very sorry that the bowl for your Control Grip has cracked. We do want to make this right for you. We will be sending you an email shortly from the information we have for the purchase of that Control Grip but as that purchase is a bit older, we'll need you to verify the details. Please expect that email shortly.
Written by a customer while visiting breville.com
Customer Rating
2
Like the Control Grip! But Chopping Bowl has durability issues...
on January 16, 2021
Posted by: PLBlake68
Overall like the Control Grip, and this is the second Breville immersion type blender we've owned. Generally light use overall... and so was surprised to realize the plastic in the bottom of the Chopping Bowl (under the Blade Insert) was cracking and chipping off during use. Admittedly about two years old and so out of warranty, but would have hoped for longer use life from a low wear plastic component.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 16, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: CR
Verified Purchase:Yes
I purchased this immersion blender based on multiple otstanding reviews. My primary objective was blending soups to avoid transfering to a blender. I used it once to make cream of carrot soup. It did not puree the carrots and left small bits. Additionally, this hand blender is huge. Better suited for stock pots. I have small hands and stand 5', so a shorter lighter blender would work better for me. Sadly i chose to return this item.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Anonymous
Verified Purchase:Yes
Wonderful appliance for the kitchen. Easy to use and easy to clean
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Sophie
Verified Purchase:Yes
Broke after less than a year, only received a replacement after 3 weeks
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 5, 2021
We're sorry to hear of your experience with the appliance. We are happy to hear you reached out to us, and we were able to assist you. Please reach out if other issues or questions arise. We'll be happy to help.
Written by a customer while visiting breville.com