We haven’t had it for very long yet but it was able to purée Brussels sprouts to a smooth consistency for a soup with no problem. Looking forward to finding more uses for the Control Grip!
I purchased my product just under two years ago and have only used it a handful of times or less. For the several times I used it, it worked very well. Most recently I was making a pesto cream sauce, and in the middle of the process the motor overheated and just stopped out of nowhere. I was a bit surprised as I was just chopping basil, olive oil and garlic so it wasn’t as if the motor was being overworked. Loved the product but super disappointed in the durability.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 17, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
I got this for my husband who used to work in multiple restaurant throughout the years and is used to restaurant quality products. He loves it! It creams anything to perfection, even hard to mix foods like corn or bacon. We also have a Breville Espresso machine for many years that we absolutely love.
I received this as a Christmas gift several years ago and love it, but It no longer goes around. I purchased a new part and it still doesn't work. I am not sure why the blade will not go around once the food is in it. I wish there was someone I could talk to about this problem because the electronic part of it works . I feel it needs one replacement part but I don't want to keep buying parts until I get the right one.
The same thing happened to my bowl - a crack across the bottom. I've always washed it by hand, too. The wand works great, but the bowl seems to have a structural issue. Very disappointing.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Support, October 17, 2022
Thank you for your review and your feedback. We'll definitely pass along your feedback to the appropriate people. We are continuously trying to improve our customer's experience.