Customer Reviews for Breville - Control Grip Immersion Blender, 280W with 15 speed settings - Brushed Stainless Steel
Customer Rating
2
Like the Control Grip! But Chopping Bowl has durability issues...
on January 16, 2021
Posted by: PLBlake68
Overall like the Control Grip, and this is the second Breville immersion type blender we've owned. Generally light use overall... and so was surprised to realize the plastic in the bottom of the Chopping Bowl (under the Blade Insert) was cracking and chipping off during use. Admittedly about two years old and so out of warranty, but would have hoped for longer use life from a low wear plastic component.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 16, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
I received this as a gift a couple of years ago. We use it at least 3 times a week. Perfect for blending, and I love the small chopper for garlic and fresh ginger: it turns a 10 or 15 minute mincing job into a few seconds. I enthusiastically recommend it!
I bought this two years ago, primarily for use as an immersion blender. So far, the immersion blender works fine. I rarely use the small chopper bowl. Tonight I used it, and after washing, I noticed that it had cracked along the bottom. This item has not been heavily used; it has never had boiling water poured in it; it has never been put in the dishwasher. Literally, a couple of times making pesto or chopping nuts, and now it's cracked. I expected better.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 7, 2020
We are very sorry that the bowl for your Control Grip has cracked. We do want to make this right for you. We will be sending you an email shortly from the information we have for the purchase of that Control Grip but as that purchase is a bit older, we'll need you to verify the details. Please expect that email shortly.
I have been using this at least once a week since I got it more than three years ago. I love it, especially the long stem that lets me just plunge it into a saucepan of soup and make the creamiest of soups. A friend just used it and described it to her daughter. Comment: “this is a magical device!” Agree.