Solid build with plenty of power on the immersion blender. I had an issue with the chopper blade not working properly. Breville replaced it in a reasonable amount of time, and now it works as expected. I honestly don't imagine I will ever use the whisk, but it seems fine. Happy with this purchase to replace our old set.
I was amazed at how quickly the immersion blender worked. It emulsified the squash for squash soup quickly and efficiently. I'm so pleased at the results.
Broke after less than a year, only received a replacement after 3 weeks
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 5, 2021
We're sorry to hear of your experience with the appliance. We are happy to hear you reached out to us, and we were able to assist you. Please reach out if other issues or questions arise. We'll be happy to help.
I received this immersion blender as a gift and although the blending jug was cracked upon delivery, Breville customer service was great about sending out a replacement right away. I have used this blender to make cream soups and to froth milk for coffee drinks and it works a treat. very satisfied so far.
Like the Control Grip! But Chopping Bowl has durability issues...
on January 16, 2021
Posted by: PLBlake68
Overall like the Control Grip, and this is the second Breville immersion type blender we've owned. Generally light use overall... and so was surprised to realize the plastic in the bottom of the Chopping Bowl (under the Blade Insert) was cracking and chipping off during use. Admittedly about two years old and so out of warranty, but would have hoped for longer use life from a low wear plastic component.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 16, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.