Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,929 Reviews)
Rating breakdown 6,929 reviews
5 Stars
5,717
4 Stars
888
3 Stars
176
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Best phone ever, hands down!
on May 25, 2026
Posted by: JayjayPR
[This review was collected as part of a promotion.] The Galaxy AI features are insane! This is an amazing phone, the best version of any foldable out there, hands down!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Trough to have great features but the battery ran
on May 25, 2026
Posted by: Ttttttttttt
[This review was collected as part of a promotion.] Product have good features but the battery right now too fast
Value
1
Response from Samsung USBy R&R, May 29, 2026
Hi Ttttttttttt,
Thank you for sharing your experience with your Galaxy Z Fold7. We're glad to hear that you're enjoying its features, and we appreciate your feedback on battery performance.
Battery life can be influenced by various factors, including device settings, environmental conditions, and usage patterns. By understanding these factors and adjusting your settings, you can use the battery more efficiently and extend its lifespan.
To check your app usage, open Settings, tap on Battery, and then scroll down to the graph and select "View details."
To improve battery performance, consider turning on Power Saving Mode. Tap on Power Saving, then enable the switches for the settings you prefer.
You can also put rarely used apps to sleep to reduce battery drain. To do this, go to Background Usage Limits and adjust the following options:
- **Put Unused Apps to Sleep:** This will automatically put apps to sleep if they haven't been used for a while.
- **Never Auto-Sleep Apps:** Choose which apps will not automatically enter sleep mode.
- **Sleeping Apps:** Select apps that won’t run in the background and view your current sleeping apps.
- **Deep Sleeping Apps:** These apps will never run in the background and will only function when you open them.
Additionally, switching to the Light Performance profile can help prioritize battery life over processing speed. To do this, navigate to Settings, tap on Device Care, then tap on Performance Profile, and select Light.
For more tips on optimizing your device's battery life, please refer to the link provided below. Your feedback is greatly appreciated.
Thank you for being a part of the Samsung community!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Fold7. We're glad to hear that you're enjoying its features, and we appreciate your feedback on battery performance.
Battery life can be influenced by various factors, including device settings, environmental conditions, and usage patterns. By understanding these factors and adjusting your settings, you can use the battery more efficiently and extend its lifespan.
To check your app usage, open Settings, tap on Battery, and then scroll down to the graph and select "View details."
To improve battery performance, consider turning on Power Saving Mode. Tap on Power Saving, then enable the switches for the settings you prefer.
You can also put rarely used apps to sleep to reduce battery drain. To do this, go to Background Usage Limits and adjust the following options:
- **Put Unused Apps to Sleep:** This will automatically put apps to sleep if they haven't been used for a while.
- **Never Auto-Sleep Apps:** Choose which apps will not automatically enter sleep mode.
- **Sleeping Apps:** Select apps that won’t run in the background and view your current sleeping apps.
- **Deep Sleeping Apps:** These apps will never run in the background and will only function when you open them.
Additionally, switching to the Light Performance profile can help prioritize battery life over processing speed. To do this, navigate to Settings, tap on Device Care, then tap on Performance Profile, and select Light.
For more tips on optimizing your device's battery life, please refer to the link provided below. Your feedback is greatly appreciated.
Thank you for being a part of the Samsung community!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung z fold 7 review
on May 25, 2026
Posted by: walt2spot
[This review was collected as part of a promotion.] With the ai it makes it easier to find what I am looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone with great features
on May 25, 2026
Posted by: Dirtyred
[This review was collected as part of a promotion.] A I on this device is the best. I use my phone for everything...streaming, gaming, photography the phone is awesome. You can ask AI and it will give you straight answers. Love my fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Watch
on May 25, 2026
Posted by: CowBoyBlitz
[This review was collected as part of a promotion.] I love the classic look of the Watch 8 classic. I love having a wearable that can be used both at work and play. A quick change of the Watch band allows it to go from functional to elegant. Plus having built in AI I can keep track of my list and to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFold is a great asset to have as a professional
on May 25, 2026
Posted by: Bologdl15
[This review was collected as part of a promotion.] As a AI device I find it to be a great assest in my life. Find it idea to solve everyday life challenges in assistance with home repair or any other issues that one might need help with.
The speed of the processor is truly outstanding providing all of the processing power you would ever need.
The display was sharp and clear making it enjoyable to view videos or pitures.
The crease could be iml
Prove but at certain angles it just disappears.
The speed of the processor is truly outstanding providing all of the processing power you would ever need.
The display was sharp and clear making it enjoyable to view videos or pitures.
The crease could be iml
Prove but at certain angles it just disappears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
As close to perfect as I've ever seen..
on May 25, 2026
Posted by: TexasRealtor
[This review was collected as part of a promotion.] With a perfect integration of the Galaxy AI built in standard, the speed of operation of this phone, plus the large viewable screen make this THE ideal choice for Realtors like me!
Watching TV replays or live shows are easy to watch. And fixing things around the home becomes much easier when YouTube videos are easier to see.
In mist cases, I can use my phone to conduct almost every function of my business....from anywhere there is a phone signal!
Watching TV replays or live shows are easy to watch. And fixing things around the home becomes much easier when YouTube videos are easier to see.
In mist cases, I can use my phone to conduct almost every function of my business....from anywhere there is a phone signal!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has sharp picture images
on May 25, 2026
Posted by: Rwalsh90
[This review was collected as part of a promotion.] I use it ad a tablet, phone, camera you name it. But I felt disappointed when I opened the double screen one day and it went blank. I enjoyed the phone up until then. Still the front screen continued to work and luckily I still had part of the phone I could use until I could do a claim. Other than that This phone is awesome.
Value
4
Written by a customer while visiting Samsung US