Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
5,702
4 Stars
883
3 Stars
175
2 Stars
50
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great improvement
on August 5, 2026
Posted by: Hannibal
[This review was collected as part of a promotion.] While being slim it has the perfect screen size and has great multitasking features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Flips are garbage - don't waste your money
on August 5, 2026
Posted by: MrsC
from Chicago
Expertise:Intermediate
I had the flip 5 and the 6. Now I'm on the 7. The five was fine it was pretty Innovative for its time. The 6 camera was horrible! The camera never worked from the moment my warranty ran out. Samsung wouldn't cover it. Insurance wouldn't cover it, so I lived with a malfunctioning camera that magically worked or magically didn't. I decided when the 7 came out probably they had fixed the bugs so I went with the 7. More fool me. I am now at a point where I have 3 weeks left on my warranty I was just in an assurion store for the second time in 3 weeks. This is the sixth time in almost a year where the camera stops functioning. You run the Diagnostics and you find that it says the front camera works and the back camera doesn't which is incorrect. Even its own diagnostics are stupid. It inconsistently connects to my Wi-Fi at home or anywhere else. Every other electronic in my house, of which there are many, is connected just fine but this phone consistently drops the Wi-Fi connection multiple times daily. Don't believe the hype don't waste all that money. Go get the Motorola flip or just stick with the standard Galaxy because this is such a waste of your money for a whole lot of frustration to get locked into. And if you have Verizon, they just keep you trapped forever and you can never get out of your contract. So just run away save yourself the trouble. As an FYI I have been a Samsung customer forever - however long they've been making cell phones and I worked for Motorola. If that doesn't tell you everything you need to know then I can't help you. Good luck everybody!
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on August 4, 2026
Posted by: Seabass
[This review was collected as part of a promotion.] I've had this phone for about a year now and have had zero problems with the inner screen and everything else working just as intended! Battery life could be a little better but other than that it does what I need it to and is not slow at doing tasks.
Value
5
Response from Samsung USBy R&R, August 5, 2026
Ahoy Seabass,
Thank you for taking the time to reach out and share why you have chosen the Galaxy Z Fold7. We appreciate your thoughtful account of your experience with the Galaxy Z Fold. The Z Fold7 combines a durable dual display with enhanced hinge flexibility. It offers a resilient inner display, responsive performance, and versatile folding functionality. We are glad to hear that it continues to handle your daily tasks smoothly and reliably. Longer battery life would make an already strong experience even better. Thank you for choosing Samsung and unfolding more with us!
-Ty
Samsung Support
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Thank you for taking the time to reach out and share why you have chosen the Galaxy Z Fold7. We appreciate your thoughtful account of your experience with the Galaxy Z Fold. The Z Fold7 combines a durable dual display with enhanced hinge flexibility. It offers a resilient inner display, responsive performance, and versatile folding functionality. We are glad to hear that it continues to handle your daily tasks smoothly and reliably. Longer battery life would make an already strong experience even better. Thank you for choosing Samsung and unfolding more with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone
on August 4, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been a repeat customer of the Galaxy line of phones for years. I chose this one because I loved the idea of phone and tablet in one. And I'm not disappointed. It's not so big that I can't hold it with one hand. (And I have small hands) Which means the keyboard is just the right size for swiping. Most apps have accommodated the size of the screen. So there are no issues there. The camera is great quality. And the weight of the phone has gotten less and less with each iteration of the phone. Love this phone. 4.5/5
Value
5
Response from Samsung USBy R&R, August 5, 2026
Good day Lunchbox,
Thank you for sharing with us your reasoning for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 features a spacious folding display, a lightweight and comfortable design, and a versatile camera. We appreciate that it feels manageable in one hand while providing ample space for swiping, apps, and everyday tasks. Thank you for exploring more with Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing with us your reasoning for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 features a spacious folding display, a lightweight and comfortable design, and a versatile camera. We appreciate that it feels manageable in one hand while providing ample space for swiping, apps, and everyday tasks. Thank you for exploring more with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The 7 fold 7 is a game changer
on August 4, 2026
Posted by: POONHANDLER
[This review was collected as part of a promotion.] So I wanted an upgrade and I chose to reward myself with the samsung galaxy z fold 7. It's by far the most impressive phone I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Once you Fold, you never go back!
on August 3, 2026
Posted by: FeJredd11
[This review was collected as part of a promotion.] I switched back to an android device after about 10 years with that one fruit company. I chose to gain my freedom and dignity back. This z fold 7 is an absolute game changer. I love everything about this phone, from the user interface, to the ease of customization, to the slim style this bad boy has to offer. This is one solid piece of pure innovation that puts the world at your fingertips. This phone checks all the boxes of things desired in a phone plus adds additional boxes you didn't even know existed. This phone has simplified my life and the looks you get when you unfold this thing is priceless. I couldn't imagine life without the zfold7. Can't even wait for what is to come in the next few years.
Value
5
Response from Samsung USBy R&R, August 5, 2026
Hello FeJredd11,
The Galaxy Z Fold7 combines a sleek, slim design with flexible customization and a large folding display. We appreciate how its intuitive interface and innovative features simplify your daily activities while making every unfolding experience exciting. Thank you for choosing Samsung and embracing your freedom!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy Z Fold7 combines a sleek, slim design with flexible customization and a large folding display. We appreciate how its intuitive interface and innovative features simplify your daily activities while making every unfolding experience exciting. Thank you for choosing Samsung and embracing your freedom!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Fold7 is an amazing all in one device
on August 3, 2026
Posted by: Ghost328
[This review was collected as part of a promotion.] I chose the fold7 over anything else because carrying a tablet around used to mean committing to a backpack or bag. The fold7 is a great device for big screen content, PDF reading, YouTube, split screen, and other typical "computer tasks". The battery leaves some to be desired, along with the zoom being mediocre for the size of the camera bump, but the fold7 is overall great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best and intuitive phones ever
on August 2, 2026
Posted by: MessyDesk7
[This review was collected as part of a promotion.] I love this phone. Bring able to open up to the larger screen and bring able to split between apps makes my work flow much faster. Especially when day trading or learning new things on YouTube and checking my emails the z fold is a game changer.
Value
5
Written by a customer while visiting Samsung US