Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,292
4 Stars
448
3 Stars
85
2 Stars
21
1 Star
63
87%of customers recommend this product.
(
399 out of
457)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Greg
from East Haven, CT
Expertise:Expert
Verified Purchase:Yes
It's cool. A couple apps don't like the dpi changes. But most apps work fine. When the fold is open Facebook market place stutters and does not scroll correctly. When the phone is closed it works fine. Great for multitasking and consuming content. I always had notes for my phone and then they changed the name to ultra. This is my first phone that's not a note/ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Massive upgrade in "hand feel"
on July 30, 2025
Posted by: JayVee
[This review was collected as part of a promotion.] Galaxy AI runs even smoother on the 7, but the main attraction is clearly the size and weight. Bigger, slimmer, lighter, much improved from the fold 6 in the hand and in the pocket.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
from Chicago Burbs
Expertise:Expert
Verified Purchase:Yes
I traded in an S25 Ultra, and sort of regret it. I travel frequently for work, and wanted the bigger screen for watching movies during flights. It's great for that, and when in airplane mode the battery life is perfectly acceptable. When connected to a network, whether or not I'm actively using it, the battery level starts dropping immediately. I find I now have to travel with an external battery pack or plugging in frequently when sitting in an airport terminal. Something I never needed to do with my S25 Ultra. Knowing all this, I don't think I would do it again. Probably will trade this in when the S26 comes out. Love you Samsung, but this one just does not do it for me.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hello Bill,
We appreciate you taking the time to share your insight on your Galaxy Z Fold7. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. In the Device care menu, you can view the estimated battery life based on your recent activity. You can also closely monitor how much battery different apps are using. Open Settings, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap View details to review information about app usage, along with Screen on time and Screen off time. This way, you can pinpoint what is draining your battery. A couple of resources will be provided below with more insight on how to keep your device battery powered up throughout your day. We thank you for your review. Remember, you play a crucial role in managing your device's battery life. Thank you for choosing innovation with Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to share your insight on your Galaxy Z Fold7. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. In the Device care menu, you can view the estimated battery life based on your recent activity. You can also closely monitor how much battery different apps are using. Open Settings, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap View details to review information about app usage, along with Screen on time and Screen off time. This way, you can pinpoint what is draining your battery. A couple of resources will be provided below with more insight on how to keep your device battery powered up throughout your day. We thank you for your review. Remember, you play a crucial role in managing your device's battery life. Thank you for choosing innovation with Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Satisfied customer
from Florida
Expertise:Expert
Verified Purchase:Yes
Great phone, excellent buying and trade-in experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super powers in your pocket!
on September 20, 2025
Posted by: GadgetQu33n
[This review was collected as part of a promotion.] I am so pleased with this device. It is light weight with an abundance of power. This foldable phone was attractive to me because of the fold feature but it is so much more. I can video call with a friend, view her Facebook post, and share it to Instagram while texting someone else all at the same time, on the large screen. Using Co pilot and Galaxy AI has helped greatly with directions, best angles for selfies, product reviews and writing resumes and professional emails.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I ever owned
on October 15, 2025
Posted by: Johbarcelona
[This review was collected as part of a promotion.] The Samsung Fold 7 is seriously impressive it feels like the future right in your pocket. The new hinge design is smoother, and the screen looks insanely sharp whether you’re texting or watching videos. Multitasking is effortless, flipping between apps like you’re on a mini tablet. Battery life’s solid, the cameras hold their own, and the overall build just screams premium. It’s pricey, sure, but if you love cutting-edge tech, this one’s worth showing off.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A new home-run by Samsung!!
on July 28, 2025
Posted by: Luisepc20
[This review was collected as part of a promotion.] My new,Galaxy Z Fold 7 is one of the most impressive foldable phone i head ever, praised for its exceptionally thin and lightweight design, improved displays, and solid camera performance.
Absolutely! Here's a short, positive review for your new Samsung Galaxy Z Fold 7. Loving it. The foldable design is sleek and innovative, offering the perfect blend of a smartphone and tablet. The display is stunning with vibrant colors and smooth performance. Great multitasking capabilities and impressive camera quality make it a fantastic all-around device. Truly a game-changer in mobile technology!
Absolutely! Here's a short, positive review for your new Samsung Galaxy Z Fold 7. Loving it. The foldable design is sleek and innovative, offering the perfect blend of a smartphone and tablet. The display is stunning with vibrant colors and smooth performance. Great multitasking capabilities and impressive camera quality make it a fantastic all-around device. Truly a game-changer in mobile technology!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Expert
Verified Purchase:Yes
The fold 7 is awesome
the size of tge phone is great
They UI is great
The feel and weight is light and comfortable in the hand
the size of tge phone is great
They UI is great
The feel and weight is light and comfortable in the hand
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, October 9, 2025
Hey Xzavier2025,
Thank you for your wonderful feedback! Devices like the Galaxy Z Fold7 stand out because of fantastic users like you. We're thrilled you think it’s awesome, that you find the phone great, and that the UI enhances the device. We're also glad you're enjoying its design and lightweight feel. It’s a pleasure to have you on this journey with us. Discover more with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your wonderful feedback! Devices like the Galaxy Z Fold7 stand out because of fantastic users like you. We're thrilled you think it’s awesome, that you find the phone great, and that the UI enhances the device. We're also glad you're enjoying its design and lightweight feel. It’s a pleasure to have you on this journey with us. Discover more with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US