Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,929 Reviews)
Rating breakdown 6,929 reviews
5 Stars
5,717
4 Stars
888
3 Stars
176
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Super cool phone
on May 25, 2026
Posted by: Haybuster
[This review was collected as part of a promotion.] Once I got all the lil kinks worked out of the phone and before the last update it's worked very well and it super nice for using maps when it's unfolded but the past update made it charge super slow but that's the only downfall and it's not to big of deal
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's great having 2 different screens
on May 25, 2026
Posted by: Kendricks
[This review was collected as part of a promotion.] The AI is such a great help in everyday life, it helps with so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is the best of the best
on May 25, 2026
Posted by: Iceman8818
[This review was collected as part of a promotion.] Galaxy AI is the best, the Z Fold 7 is supreme in every way, I have no complaints since I had the S23, S24 and now the Z Fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great multitasking, but has hardware flaws
on May 25, 2026
Posted by: JJGA49
[This review was collected as part of a promotion.] The Galaxy with Galaxy AI Z Fold 7 hits the sweet spot for productivity. It delivers a massive screen and effortless side-by-side multitasking, yet it still folds down easily into a pocket. Android’s app versatility shines on this form factor. However, the daily experience is held back by a few major issues. The phone feels quite heavy, and I have serious concerns about its long-term durability. Worse, the screen optimization is lacking, and touch sensitivity drops completely at the outer edges and right along the main fold crease. It is a solid device, but I am already looking forward to the Fold 8 to fix these hardware quirks.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hey JJGA49,
Thank you for sharing your Galaxy Z Fold7 experience. It's great to hear the larger screen and multitasking have been highlights for you. We value your insight and if from users like yourself that will helps out to continue to transform how the foldable device evolve with each generation as that is our goal. We appreciate you taking the time to leave your feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your Galaxy Z Fold7 experience. It's great to hear the larger screen and multitasking have been highlights for you. We value your insight and if from users like yourself that will helps out to continue to transform how the foldable device evolve with each generation as that is our goal. We appreciate you taking the time to leave your feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A more compact tablet plus it's a phone
on May 25, 2026
Posted by: HondoTheWriter
[This review was collected as part of a promotion.] I'm a writer, and now I have a device that lets me write on the go with my cloud access to Word. This is probably the best phone I have had to date.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a REAL smartphone!
on May 25, 2026
Posted by: Bjm056
[This review was collected as part of a promotion.] Best phone I've had ever, first fold phone I owned and not going back. The integration of the Galaxy AI the phone & the phone's main screen is beyond expectations, specially when it comes to phote editing. Awesome device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The O.S. The Camera and Gemini is the reason!
on May 25, 2026
Posted by: Dexter
[This review was collected as part of a promotion.] Gemini AI helped me a lot from producing and editing photos, someone you can talk with a sense just dont ask for a joke hahaha.
The Camera are great and easy to use. Just point and shoot! You can also toggle some settings and it also ask if you want it rendered tot the same or higher resolution when you cut a photo.
The O.S is the bug thing. Samsung always makes updates and makes a big improvement to its software and added new features.
Gemini helped me a lot when it comes to getting titles of each physical media i have on editable text format.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z fold and its greatness
on May 25, 2026
Posted by: Macwillie
[This review was collected as part of a promotion.] First I would just like to say that I love my z fold phone. I have had one for the last 5 years. And they have not disappointed. I am pleasantly impressed with all of its features. I will recommend the z fold to anybody.
Value
4
Written by a customer while visiting Samsung US