Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,240 Reviews)
Rating breakdown 7,240 reviews
5 Stars
5,961
4 Stars
943
3 Stars
186
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
New Samsung User!!!
on July 25, 2025
Posted by: Rgfoldz
[This review was collected as part of a promotion.] So far this phone has been great to set up and learn!! I have always been a long time apple user until today, the zfold series just looked so interesting and unique, so the look it has is a definite 10/10. The phone runs nicely and setting everything up was quick and easy. I didn't have to worry about losing my old photos, videos, and contacts which is great. It was one of my bigger fears towards my switch from apple nut since there's a cloud transfer I'm totally happy and pleased. 100% looking forward to my stay with this phone and the future ones to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So thin! Huge change from my previous fold4.
on July 25, 2025
Posted by: Shocker
[This review was collected as part of a promotion.] This phone is so much thinner than the Fold4! Cameras both look great, pictures come out crisp and clear. Just disappointed about lack of spen support. I loved my S Pen on my previous fold. Curious, to try galaxy a I on this Fold. Don't really use much AI day to day, but I will use it for texting and while driving for hands free use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design, pristine display, accessible interfa
on July 25, 2025
Posted by: AngiHappyCustomer
[This review was collected as part of a promotion.] The sleek slimlime design boasts a vibrant and visually pleasing display. While maintaining its sleek design it offers a crisp and clean screen.
Keyboard is, by far, a much better design, allowing for a cleaner texting/typing experience as numbers and letters are larger, taking away the aggravation of endlessly hitting there wrong button!
Bixby, hey Google, AI, voice commands and hand gestures allow for a seamless form of communication and hands free access to all aspects of phone use.
When switching from Apple Iphone 15 plus pro max, I found its interface to be pleasingly simple to switch to. Clearly clean descriptions of all phones features make it desirable to understand and navigate while still maintaining is "Ooooo and Wow" effects when being surprised by yet another fabulous feature!
Many new notification and ringtone sounds provide multiple options for all users, from original sounds to fun sounds, simple to cute, sophisticated to techno. Something for everyone!
The Z fold 7, when in open mode, displays a gorgeous and crisp screen. Perfect for viewing movies and photos, searching the internet, creating and editing files, and so on.
I was concerned about no longer having the ability to connect via face time with family members, however, it's as simple as using Google meet to continue Video chatting with others.
As a 10+ year Iphone user, I'm finding the Samsung experience to be far superior to Apple in many facets, applications and phone designs.
Happy Customer!
Keyboard is, by far, a much better design, allowing for a cleaner texting/typing experience as numbers and letters are larger, taking away the aggravation of endlessly hitting there wrong button!
Bixby, hey Google, AI, voice commands and hand gestures allow for a seamless form of communication and hands free access to all aspects of phone use.
When switching from Apple Iphone 15 plus pro max, I found its interface to be pleasingly simple to switch to. Clearly clean descriptions of all phones features make it desirable to understand and navigate while still maintaining is "Ooooo and Wow" effects when being surprised by yet another fabulous feature!
Many new notification and ringtone sounds provide multiple options for all users, from original sounds to fun sounds, simple to cute, sophisticated to techno. Something for everyone!
The Z fold 7, when in open mode, displays a gorgeous and crisp screen. Perfect for viewing movies and photos, searching the internet, creating and editing files, and so on.
I was concerned about no longer having the ability to connect via face time with family members, however, it's as simple as using Google meet to continue Video chatting with others.
As a 10+ year Iphone user, I'm finding the Samsung experience to be far superior to Apple in many facets, applications and phone designs.
Happy Customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is everything I expected and more!!
on July 25, 2025
Posted by: Lily224
[This review was collected as part of a promotion.] The bigger screen on the outside is so much better than previous models. I had a S24 Ultra before this and that was on of my fears, having a smaller screen. Smart switch made it super easy and simple to transition from one phone to the other. I can't wait to use my new Z Fold7 to manage all of my work tasks and my personal life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The true first step of innovation
on July 25, 2025
Posted by: NOLETCG
[This review was collected as part of a promotion.] This is a tried true and tested version of the Samsung fold the newest version of this phone is thin seamless and honestly just one of the best experiences I've had with a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Goldilocks Device
on July 25, 2025
Posted by: bluedevilish
[This review was collected as part of a promotion.] The Goldilocks device! I have huge hands and the Ultra series has even outgrown me. But I want the Ultra features. This new form factor and the 6.5in front display are now the perfect size. Even folded it's smaller than my 23 Ultra. I am so happy I splurged on this. Galaxy AI and the Now Brief make it even more of a value. It feels like Galaxy AI is helping me get the most out of all the possibilities of these apps. You crushed it, Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a phone
on July 25, 2025
Posted by: DALLAS
[This review was collected as part of a promotion.] I went from iphone over to this and it has not disappointed at all. The first phone to have pulled me away!!! Love it and great for games and videos! Oh and the video chat is super sweet on it as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how the outside feels like an actual phone.
on July 25, 2025
Posted by: RonR21
[This review was collected as part of a promotion.] I love watching shows and movies on this phone it's incredible. Galaxy AI is fantastic as well. I use Gemini all the time.
Value
5
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Ron! We're happy to see that you’re enjoying its features. The immersive display really enhances your experience, and with an impressive 24 hours of video playback time, you can enjoy your favorite content for over an hour longer than with the Galaxy Z Fold6. Galaxy AI takes this experience to the next level by offering smart features that personalize your usage. With Gemini, the Z Fold7 seamlessly adapts to your productivity and entertainment needs. We’re confident that the innovative design and enhanced battery life of the Z Fold7 set it apart in the market. Thanks for being a valued user, and we look forward to seeing you explore even more amazing features! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US