Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,929 Reviews)
Rating breakdown 6,929 reviews
5 Stars
5,717
4 Stars
888
3 Stars
176
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
ZFold7 A Superior Portable Super Computer
on May 25, 2026
Posted by: SenseiSlick
[This review was collected as part of a promotion.] The ZFold7 is such an amazing smart phone it made using a desktop computer & video game consoles unnecessary. I use my Z7 for work and personal writings in word docs, excel sheets, emails, texts, power point, and everything else office work related. I used to be a hardcore pc gamer but as phone games started to become fully polished just like pc's and consoles I found myself gaming on my phone more and more and then came the Z7 with its beautiful foldable design with a screen that visually feels like a big screen making phone games the go to for all types of games. Call of Duty Mobile is just like COD on any other device but even better with how convenient it is to play anywhere you want. Some games play more comfortablely with useing the standard thumbs on the screen as joysticks but if you don't like that you can use a game pad or a bluetooth console controller. League of Legends on the phone is a much smoother play with your 2 thumbs then any other way. Web browsers can be desktop style giving users a true desktop replacement in the palm of there hands. With the use of Galaxy's Ai Bixbi you can easily manage your tasks and control you phone freely by talk to it. Pairing your galaxy Ai with other Ai assistant apps for an ultimate Ai experience. The foldable screen has a seam that is nearly unnoticeable and in some lighting conditions it is completely unnoticeable. The main camera can be used to take selfies with the phone opened and the single screen displaying the image.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best for games
on May 25, 2026
Posted by: Chino25
[This review was collected as part of a promotion.] A phone from the Samsung series that I love. I've had the 4, the 5, the 6, and now I have the 7. It's very practical because I can use it as a regular phone, and when I play games, the screen extends, and wow, it's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is outstanding!
on May 25, 2026
Posted by: Chapatron420
[This review was collected as part of a promotion.] First off id like to say. This phone is top notch. Battery life is outstanding. Lasts from 3am to 7pm every work day. And I never get below 25% within that time. Not only that I using it for mobile gaming. FPS shooters. Connecting to a controller is easy. Scrolling social media. Watching videos. Anything your tablet can do. This can do just the same. The screen is the perfect size for holding with one hand. Its light. Ive dropped it multiple times and not a single scratch. Using talk to text is simple. The microphone picks up everything clear. No distortion. The best feature. Is Galaxy AI. Being able to make your own stickers is pretty cool! I also like that you can remix any photo with the remix button. It's definitely a phone id recommend to anyone who is on the fence about it. Its worth the price tag. I promise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Ultra watch is the best
on May 25, 2026
Posted by: Mannfrsh
[This review was collected as part of a promotion.] The Samsung Watch Ultra is an exceptional product, and its AI functionality is particularly impressive. As a returning customer, this is my second Samsung watch, and I find the ability to customize the watch face to be a significant advantage. I am thoroughly satisfied with this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Easy to break
on May 25, 2026
Posted by: She360
[This review was collected as part of a promotion.] I give the zfold 7 two stars because of the screen problems. What good is a phone if the inner screen can't be used ? The phone is great but the inner screen goes bad fast and samsung dont seem to understand. Another thing, the phone is giving false exposure to liquid notification to samsung and samsung is not investigating. It is not worth the huge amount of money.
My friend who is a long time samsung user switched to the pixel fold because of these problems. Him and his 20 workers switched.
My friend who is a long time samsung user switched to the pixel fold because of these problems. Him and his 20 workers switched.
Value
2
Response from Samsung USBy R&R, June 1, 2026
Hey She360,
Thank you for taking the time to review the Galaxy Z Fold 7. Its innovative design and immersive screen experience make it one of the most unique devices in the Galaxy lineup. Our goal has been to design the Z Fold 7 with ultimate durability in mind. Thin and lightweight, the Galaxy Z Fold 7 is built to move confidently with users.
It’s engineered for everyday use and longevity, featuring a restructured hinge and foldable display. The Armor Flex Hinge is thinner and lighter, thanks to an enhanced water droplet design and a newly implemented multi-rail structure that reduces visible creasing and strengthens durability by evenly distributing stress. The cover display is made with Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that has crystals intricately embedded within its glass matrix. This design enhances the screen’s durability and crack resistance while maintaining a remarkably thin form factor.
If your Galaxy Z Fold 7 screen is not functioning properly, we have options available. Samsung products are warranted against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about extended warranty options and repair locations. We appreciate your feedback and value hearing more about your experience with the device in everyday use. Thank you for being a part of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review the Galaxy Z Fold 7. Its innovative design and immersive screen experience make it one of the most unique devices in the Galaxy lineup. Our goal has been to design the Z Fold 7 with ultimate durability in mind. Thin and lightweight, the Galaxy Z Fold 7 is built to move confidently with users.
It’s engineered for everyday use and longevity, featuring a restructured hinge and foldable display. The Armor Flex Hinge is thinner and lighter, thanks to an enhanced water droplet design and a newly implemented multi-rail structure that reduces visible creasing and strengthens durability by evenly distributing stress. The cover display is made with Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that has crystals intricately embedded within its glass matrix. This design enhances the screen’s durability and crack resistance while maintaining a remarkably thin form factor.
If your Galaxy Z Fold 7 screen is not functioning properly, we have options available. Samsung products are warranted against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about extended warranty options and repair locations. We appreciate your feedback and value hearing more about your experience with the device in everyday use. Thank you for being a part of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is intended for people who multi
on May 25, 2026
Posted by: Gozalaki
[This review was collected as part of a promotion.] This phone is perfect for multitasking people who can't stop developing, crating during their train commute, specially with it new AI assistant build in it, very happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI & versatility make this a must-have
on May 25, 2026
Posted by: Denykos
[This review was collected as part of a promotion.] I am highly impressed with the Galaxy Z Fold7. The overall size and how light it feels in the hand make it incredibly comfortable to use daily. It is a highly versatile device that handles everything with impressive speed, and the battery life is perfectly fine for regular use.
Galaxy AI has truly become indispensable for me. In fact, it is the main reason I switched to Samsung Internet, which I now consider the best mobile browser available. Without these AI features, it would be difficult for me to consider any other phone.
However, there is room for improvement. I would really love to see the inner screen camera completely hidden underneath the display. Most importantly, the zoom camera needs a serious upgrade. A proper 4x or ideally a 5x optical zoom with a 50 MP sensor would make this hardware complete. Finally, having S Pen is still a major missing feature. Overall, it is a fantastic device, but the cameras and stylus integration could make it perfect.
Galaxy AI has truly become indispensable for me. In fact, it is the main reason I switched to Samsung Internet, which I now consider the best mobile browser available. Without these AI features, it would be difficult for me to consider any other phone.
However, there is room for improvement. I would really love to see the inner screen camera completely hidden underneath the display. Most importantly, the zoom camera needs a serious upgrade. A proper 4x or ideally a 5x optical zoom with a 50 MP sensor would make this hardware complete. Finally, having S Pen is still a major missing feature. Overall, it is a fantastic device, but the cameras and stylus integration could make it perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best purchase ever
on May 25, 2026
Posted by: Charlieb
[This review was collected as part of a promotion.] I love my Galaxy fold. The graphics for games is excellent. The pictures I take look professional. The sound from the speakers is loud. I like that my streaming videos load faster. I like that I have the front screen for quick viewing or I can open it up for a tablet size screen. I love the Galaxy AI feature. So much knowledge at my fingertips.
Value
5
Written by a customer while visiting Samsung US