Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,292
4 Stars
448
3 Stars
85
2 Stars
21
1 Star
63
87%of customers recommend this product.
(
399 out of
457)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Navid
Expertise:Expert
Verified Purchase:Yes
Tottaly disappointed, it time to switch to a different brand. Horrible service, horrible phone . It's my last after 6 years of samsung
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Navid. We’re genuinely disappointed to see that your experience hasn’t met your expectations. This is not the kind of experience we want for our customers, and we're here to help turn things around. Samsung offers a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for extended protection and support on eligible devices. We truly value your feedback, and to assist you best, we would love to gather some additional information. Please reach out to us at Samsung Support, and let’s work together to improve your experience. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on September 15, 2025
Posted by: Onbroadway
[This review was collected as part of a promotion.] I love my phone, it's so incredibly slim. The software including the camera zoom, the labs and the galaxy Ai are so well done. I wouldn't trade my phone for even another galaxy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very functional
on September 15, 2025
Posted by: Mors4487
[This review was collected as part of a promotion.] This is one of the best phones I have ever owned. The multitasking capabilities is amazing. It's fast processing speed keeps up with all my tasks. I highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is awesome
on September 17, 2025
Posted by: Jred1235
[This review was collected as part of a promotion.] I love the AI plus size and the awesome job Samsung is awesome 💯 know what to do with the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Future in Your Pocket – Samsung Galaxy Z Fold
on September 20, 2025
Posted by: Petgurl
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is hands-down one of the most impressive smartphones I’ve ever used. It’s more than just a phone — it’s a tablet, a productivity tool, and a glimpse into the future of mobile tech, all rolled into one.
Design & Display:
Samsung has perfected the foldable design with the Fold 7. The hinge feels more refined than ever, and the phone is slimmer and lighter while still feeling incredibly solid in hand. The main display is stunning — vibrant, smooth, and immersive — perfect for everything from streaming content to multitasking with three apps at once.
Samsung has perfected the foldable design with the Fold 7. The hinge feels more refined than ever, and the phone is slimmer and lighter while still feeling incredibly solid in hand. The main display is stunning — vibrant, smooth, and immersive — perfect for everything from streaming content to multitasking with three apps at once.
Performance:
With the latest Snapdragon chip and plenty of RAM, everything runs flawlessly. Apps open instantly, gaming is smooth, and multitasking is effortless. Samsung has really optimized the software to take full advantage of the foldable format.
With the latest Snapdragon chip and plenty of RAM, everything runs flawlessly. Apps open instantly, gaming is smooth, and multitasking is effortless. Samsung has really optimized the software to take full advantage of the foldable format.
Galaxy AI Integration:
This is where the Fold 7 truly shines. Galaxy AI brings powerful, intelligent features that enhance your everyday experience. From real-time translation in phone calls and messages to AI-generated summaries of long documents and emails, it feels like having a personal assistant in your pocket. The new Note Assist feature is a game-changer for anyone who takes a lot of notes — it can organize, summarize, and even format them for you. And with AI-powered photo editing, touching up your shots is quicker and smarter than ever.
This is where the Fold 7 truly shines. Galaxy AI brings powerful, intelligent features that enhance your everyday experience. From real-time translation in phone calls and messages to AI-generated summaries of long documents and emails, it feels like having a personal assistant in your pocket. The new Note Assist feature is a game-changer for anyone who takes a lot of notes — it can organize, summarize, and even format them for you. And with AI-powered photo editing, touching up your shots is quicker and smarter than ever.
Battery Life & Cameras:
Battery life is solid, lasting easily through a full day of heavy use. The camera syste
Battery life is solid, lasting easily through a full day of heavy use. The camera syste
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive Galaxy AI features
on September 20, 2025
Posted by: Sunny2100
[This review was collected as part of a promotion.] Ultra-thin body, impressive Galaxy AI features, I really like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 14, 2025
Posted by: Kolokoy
[This review was collected as part of a promotion.] Great for muti tasking, customization. Galaxy Ai Gemini helps a lot to get information needed.
I like the features where it automatically research and provide information about the object in the picture.
I like the features where it automatically research and provide information about the object in the picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, as expected.
on October 14, 2025
Posted by: IBoughtIt
[This review was collected as part of a promotion.] •Appealing to the eye.
•Easy to hold (A case with a ring is recommended to secure the phone in your hand).
•Sleek & Slim design (A bit heavy when phone case is added).
•Samsung offers colors, discounts, and offers that the cellphone companies don't.
•No stylus due to the phone being so thin, must purchase aftermarket stylus.
•Camera is amazing (and large in size) & has the lastest features.
•Super fast phone speeds for multitasking (Able to open 4 apps at once).
•Easy to hold (A case with a ring is recommended to secure the phone in your hand).
•Sleek & Slim design (A bit heavy when phone case is added).
•Samsung offers colors, discounts, and offers that the cellphone companies don't.
•No stylus due to the phone being so thin, must purchase aftermarket stylus.
•Camera is amazing (and large in size) & has the lastest features.
•Super fast phone speeds for multitasking (Able to open 4 apps at once).
Overall score: 9/10 due to no built-in stylus & large camera.
Value
4
Written by a customer while visiting Samsung US