Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
5,702
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Overall Satisfied
on June 30, 2026
Posted by: Iamhim
[This review was collected as part of a promotion.] I have a full remote working desk for 3 startup businesses. Because of my fold 7 I can comfortably leave my desk knowing I'm fully capable of working from my phone if I need to. It's comfortable in my hand and not bulky in my back pocket. Galaxy ai and the tech itself validates advantages I use daily below:
- screen size for visibility of reports and spreadsheets
- multi-screen functionality
- access to drives
- screen recording
- battery life
- screen size for visibility of reports and spreadsheets
- multi-screen functionality
- access to drives
- screen recording
- battery life
Value
5
Response from Samsung USBy R&R, July 30, 2026
Good day Iamhim,
The Galaxy Z Fold7 brings together a spacious display, powerful multitasking, and helpful Galaxy AI tools. Features like drive access, screen recording, and dependable battery life make it easy to stay productive away from your desk. It is great hearing how comfortably the Fold7 supports all three of your businesses without feeling bulky. Thank you for choosing Samsung!
-Ty
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The Galaxy Z Fold7 brings together a spacious display, powerful multitasking, and helpful Galaxy AI tools. Features like drive access, screen recording, and dependable battery life make it easy to stay productive away from your desk. It is great hearing how comfortably the Fold7 supports all three of your businesses without feeling bulky. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones out!!
on June 30, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Great phone, im glad I decided to buy it. It has alot of great features that I have yet to explore.. the wide screen is great for gaming, videos, and reviewing pictures. My best purchase when it comes to phones...
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hello Love2shop,
Thank you for sharing your update about your Galaxy Z Fold7. The Galaxy Z Fold7 features a wide, immersive display, powerful gaming performance, and a versatile camera experience. We’re glad to hear that the screen enhances your enjoyment of videos, games, and photos. With even more features to explore, it seems this Fold will continue to offer you new reasons to appreciate it. Thank you for being a part of the Samsung family.
-Ty
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Thank you for sharing your update about your Galaxy Z Fold7. The Galaxy Z Fold7 features a wide, immersive display, powerful gaming performance, and a versatile camera experience. We’re glad to hear that the screen enhances your enjoyment of videos, games, and photos. With even more features to explore, it seems this Fold will continue to offer you new reasons to appreciate it. Thank you for being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
1 thing I'd change
on June 30, 2026
Posted by: Chelsea
[This review was collected as part of a promotion.] The only thing I miss about my galaxy s23 ultra and wish was better with the z fold 7 is the camera quality. I miss the camera quality of my old phone.
Value
4
Response from Samsung USBy R&R, July 16, 2026
Hi there Chelsea,
Thank you for sharing your insights on your Galaxy Z Fold7. The expansive folding display, slim, portable design, and powerful multitasking capabilities make the Galaxy Z Fold7 a distinctive daily device. We understand why the camera experience of your Galaxy S23 Ultra remains a meaningful point of comparison. Your feedback on photography performance is appreciated as Samsung continues to advance the balance between foldable innovation and flagship imaging. Thank you for being part of the Samsung family.
-Ty
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Thank you for sharing your insights on your Galaxy Z Fold7. The expansive folding display, slim, portable design, and powerful multitasking capabilities make the Galaxy Z Fold7 a distinctive daily device. We understand why the camera experience of your Galaxy S23 Ultra remains a meaningful point of comparison. Your feedback on photography performance is appreciated as Samsung continues to advance the balance between foldable innovation and flagship imaging. Thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Fold 7
on June 30, 2026
Posted by: PhoenixArevalo
[This review was collected as part of a promotion.] I wanted to get a Fold device but I had heard about new 7 Fold getting the new chip. I figured waiting would be worth it. As far as processing power, well it delivers, if you have the storage for it. The phone lacks a good camera, so I carry around another camera. I was carried away by the Fold out screen but not apps adapt to this. I love the muti tasking in the larger screen, but to be honest, I dont use the Fold out as much as I thought I would. Maybe I just need to learn it more. I am hoping for improvements on the camera, screen display, and so much more with future upgrades, but for this one, I have to say, its not worth the money yet. New features are being added though that help improvement, like the updates to the AI. A lot better then previous versions. I will never be able to say that AI is worth what it takes to keep running, but hopefully one day we can find better sources of power to keep our planet safe and still have AI, because it is very useful.
Value
4
Response from Samsung USBy R&R, July 14, 2026
Hello PhoenixArevalo,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Galaxy Z Fold7 offers powerful processing, flexible multitasking, and continually improving Galaxy AI features. We're pleased to hear that the larger display and performance impressed you. Your feedback regarding camera quality, app optimization, and suggestions for finding more everyday uses for the foldable screen is invaluable. We appreciate your thoughtful perspective and thank you for sharing it with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Galaxy Z Fold7 offers powerful processing, flexible multitasking, and continually improving Galaxy AI features. We're pleased to hear that the larger display and performance impressed you. Your feedback regarding camera quality, app optimization, and suggestions for finding more everyday uses for the foldable screen is invaluable. We appreciate your thoughtful perspective and thank you for sharing it with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the zfold products
on June 30, 2026
Posted by: Crzydogmom
[This review was collected as part of a promotion.] I use my phone for everything, lol. I love the features, the bigger screen, the ability to increase font size, streaming shows, watching content from influencers, getting recipes, texting, talking. I take a ton of pictures and love the ability to use Galaxy AI to edit out objects in the pictures. AI is definitely helpful when searching for information also.
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hola Crzydogmom,
The Galaxy Z Fold7 features a spacious display, flexible accessibility options, and powerful Galaxy AI tools all in one device. We appreciate hearing how the larger screen enhances your experience with streaming, reading recipes, messaging, and enjoying your favorite content. The Object Eraser and AI-powered search tools provide additional convenience when editing photos or looking for information.
Thank you for being a valued member of the Samsung Galaxy family.
-Ty
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The Galaxy Z Fold7 features a spacious display, flexible accessibility options, and powerful Galaxy AI tools all in one device. We appreciate hearing how the larger screen enhances your experience with streaming, reading recipes, messaging, and enjoying your favorite content. The Object Eraser and AI-powered search tools provide additional convenience when editing photos or looking for information.
Thank you for being a valued member of the Samsung Galaxy family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Incredibly thin, huge screen, weak battery.
on June 30, 2026
Posted by: Huo0680
[This review was collected as part of a promotion.] The Ultra-Slim Redesign: Samsung finally shed the "brick" aesthetic. When closed, it feels like a normal, svelte smartphone with razor-thin bezels. Unfolded, it’s astonishingly thin (around 5mm) and incredibly comfortable to hold.
The Crease is (Mostly) Gone: Thanks to a wider, upgraded FlexHinge and a 50% thicker ultra-thin glass layer, the inner 8-inch screen is flatter than ever. You genuinely forget the crease is there while watching videos or gaming.
200MP Camera Power: Borrowing the massive 200MP main sensor from the Ultra lineup pays off massively. Daytime photos are incredibly sharp, and low-light performance is a massive leap forward from the Fold6.
Unrivalled Multitasking: Powered by the Snapdragon 8 Elite, One UI 8 handles anything you throw at it. The new "90:10" split-screen layout and advanced Galaxy AI tools make it feel less like a phone and more like a pocket-sized desktop.
The Crease is (Mostly) Gone: Thanks to a wider, upgraded FlexHinge and a 50% thicker ultra-thin glass layer, the inner 8-inch screen is flatter than ever. You genuinely forget the crease is there while watching videos or gaming.
200MP Camera Power: Borrowing the massive 200MP main sensor from the Ultra lineup pays off massively. Daytime photos are incredibly sharp, and low-light performance is a massive leap forward from the Fold6.
Unrivalled Multitasking: Powered by the Snapdragon 8 Elite, One UI 8 handles anything you throw at it. The new "90:10" split-screen layout and advanced Galaxy AI tools make it feel less like a phone and more like a pocket-sized desktop.
Value
4
Response from Samsung USBy R&R, July 16, 2026
Hey there Huo0680,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its ultra-slim design, spacious inner display, and advanced 200MP camera deliver an impressive balance of portability and performance. I'm glad to hear the refined crease, multitasking layout, and Galaxy AI tools have improved your experience. We also appreciate your feedback on battery performance, especially given the powerful features you use daily. Thank you for exploring the possibilities with the Samsung Galaxy.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its ultra-slim design, spacious inner display, and advanced 200MP camera deliver an impressive balance of portability and performance. I'm glad to hear the refined crease, multitasking layout, and Galaxy AI tools have improved your experience. We also appreciate your feedback on battery performance, especially given the powerful features you use daily. Thank you for exploring the possibilities with the Samsung Galaxy.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I was skeptical, but it made me a believer!
on June 30, 2026
Posted by: CassiousClay
[This review was collected as part of a promotion.] I needed to upgrade my old phone, and was skeptical, but made the leap and upgraded to the Samsung ZFold 7. After 8 months of daily use with it I am now a staunch believer. The Galaxy AI is amazing and I use it almost everyday. I use both the interior and external screens in unison depending on what I am doing. The ability to ha e 3 screens or apps all on the screen at the same time is an incredible tool when I need to multitasking, which as a business owner comes in very handy. The camera quality is unsurpassed. After being a skeptical I now truthfully can't imagine life without it. I am truly amazed!
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hey there CassiousClay,
Thank you for reaching out and providing a detailed account of your experience with your Galaxy Z Fold7.
The Galaxy Z Fold7 features dual displays, three-app multitasking, and an advanced camera system, offering a powerful mobile experience. It’s wonderful to hear how Galaxy AI and the flexible screens support your daily routine as a business owner. Your journey from skepticism to confidence after months of use speaks volumes about how seamlessly the Fold fits into your life.
Thank you for believing in Samsung.
-Ty
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Thank you for reaching out and providing a detailed account of your experience with your Galaxy Z Fold7.
The Galaxy Z Fold7 features dual displays, three-app multitasking, and an advanced camera system, offering a powerful mobile experience. It’s wonderful to hear how Galaxy AI and the flexible screens support your daily routine as a business owner. Your journey from skepticism to confidence after months of use speaks volumes about how seamlessly the Fold fits into your life.
Thank you for believing in Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My second flip phone. I enjoyed everything about i
on June 30, 2026
Posted by: Luv2shop
[This review was collected as part of a promotion.] I use it for mostly everything. I barely use a regular laptop nowadays.
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hello there Luv2shop,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your feedback! The Galaxy Z Fold7 features an expansive display, powerful multitasking capabilities, and portable productivity that can replace many everyday laptop tasks. We're thrilled to hear that this is your second foldable device and that it meets nearly all your needs. Having such functionality in your pocket makes it easier to work and stay connected from anywhere. Thank you for being a part of the Samsung family.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your feedback! The Galaxy Z Fold7 features an expansive display, powerful multitasking capabilities, and portable productivity that can replace many everyday laptop tasks. We're thrilled to hear that this is your second foldable device and that it meets nearly all your needs. Having such functionality in your pocket makes it easier to work and stay connected from anywhere. Thank you for being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US