Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,929 Reviews)
Rating breakdown 6,929 reviews
5 Stars
5,717
4 Stars
888
3 Stars
176
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Love it forever
on May 25, 2026
Posted by: Samsungloyalservant
[This review was collected as part of a promotion.] It is a pleasure to assist you today. We understand you have a preference for a particular mobile device. We appreciate your input regarding its performance. We acknowledge your positive experience with this technology. Thank you for sharing your thoughts with us.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on May 25, 2026
Posted by: Kikito3031
[This review was collected as part of a promotion.] I have been very satisfied with this product. The performance has been reliable, fast, and smooth during everyday use. The display quality is excellent, the battery life performs well, and the overall design feels premium and durable. Setup was simple, and the features are very user friendly.
The device handles multitasking efficiently and has been dependable for both work and personal use. I also appreciate the integration with Galaxy AI features, which help improve productivity and convenience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on May 25, 2026
Posted by: Kikito3031
[This review was collected as part of a promotion.] I have been very satisfied with this product. The performance has been reliable, fast, and smooth during everyday use. The display quality is excellent, the battery life performs well, and the overall design feels premium and durable. Setup was simple, and the features are very user friendly.
The device handles multitasking efficiently and has been dependable for both work and personal use. I also appreciate the integration with Galaxy AI features, which help improve productivity and convenience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hinge Issues
on May 25, 2026
Posted by: Beautynbeastmode
[This review was collected as part of a promotion.] The hinge is not sturdy enough to use frequently when opening and closing. After a short time of having the phone there is a crinkle sound along the hinge. I suspected that it may have been the screen protector but after removing the issue was still present. For the cost of the phone I shouldn't have anxiety when I open it up. I like the larger screen but I wish that I would've stayed with the Galaxy. Fingers crossed that I don't have to repair or replace this one as I need it for every day use.
Value
3
Response from Samsung USBy R&R, June 2, 2026
Hello Beautynbeastmode,
Thank you for sharing your review. The Galaxy Z Fold7 offers a unique large-screen experience designed to enhance multitasking and entertainment within a bold foldable design. If you're hearing a sound at the hinge of your device, it may be a good idea to have it examined by a professional. We have partnered with uBreakiFix as an authorized repair location for Samsung. More information on locations and appointment scheduling will be provided below.
Additionally, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also provide the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We understand how important durability and confidence are in everyday use with a foldable device, and we appreciate you taking the time to share your experience with us. Thank you for being a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your review. The Galaxy Z Fold7 offers a unique large-screen experience designed to enhance multitasking and entertainment within a bold foldable design. If you're hearing a sound at the hinge of your device, it may be a good idea to have it examined by a professional. We have partnered with uBreakiFix as an authorized repair location for Samsung. More information on locations and appointment scheduling will be provided below.
Additionally, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also provide the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We understand how important durability and confidence are in everyday use with a foldable device, and we appreciate you taking the time to share your experience with us. Thank you for being a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My productivity increased and my EDC is reduced
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I used to carry around with me a tablet, a phone, and a laptop whenever I went to the office. The tablet was for reading emails when I wanted to leave the desk for a bit and breathe. With the Fold, I can walk away from my desk with just my phone, fold it open, check emails and actually respond to them while walking around and clearing my head. I love it. Plus, being able to use Galaxy AI while drafting those emails makes it easier to work on things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on May 25, 2026
Posted by: Bebe123
[This review was collected as part of a promotion.] Love my fold 7 when I am working graveyard shifts and there is nothing to do i can open my phone and read or binge a series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 Review
on May 25, 2026
Posted by: Kittu3331
[This review was collected as part of a promotion.] Huge 8-inch inner display is excellent for:
multitasking ,watching movies,gaming
split-screen apps.
Improved hinge and durability compared to older generations.
Galaxy AI features work especially well on the larger screen for editing, summaries, translation.
multitasking ,watching movies,gaming
split-screen apps.
Improved hinge and durability compared to older generations.
Galaxy AI features work especially well on the larger screen for editing, summaries, translation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has many features that make my life ea.
on May 25, 2026
Posted by: YenBinh
[This review was collected as part of a promotion.] This phone is packed with Galaxy AI features that's very helpful in my daily routine. I like the Morning Brief features. I check it every morning. It tells me how long it would take me to get to work. It tells me about the weather of the day. And it summaries the headline news that I need to know before heading to work. The size of the phone is good for my hand since I have small hands. I use it easily with one hand when folded. Both screen sizes are perfect for using 2-3 apps at the same time. I can stream a movie when using Facebook simultaneously. Battery should be bigger in my opinion. My battery is usually depleted by 5 or 6 PM. One other thing is the speaker volume is not loud enough so it's hard for me to listen to Google maps direction when driving. But this maybe a defect to only my phone. I can fix it by using a Bluetooth headset. Other than that, I have nothing else to complain. The screen is good. The camera is good. I love this phone.
Value
5
Written by a customer while visiting Samsung US