Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
5,702
4 Stars
883
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
1
Deal Breaker
on July 25, 2025
Posted by: Mody
from Florida
I was about to leave Apple after 10 years of being loyal to their phones. My wife and I decided to switch from iPhones and accept struggling with figuring out how to make our new Fold 7 phones "best phones now" work with our MacBooks "best laptops now", but wait... no S Pen!! What is this, Samsung! The deal and our hearts are broken .. We are going back with iPhones + iPads configurations until you fix this.
Features
1
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your thoughts with us, Mody. We really value you as a customer, and it’s clear that you've put a lot of thought into your feedback about the lack of S Pen in this iteration. While the S Pen remains a valuable part of the Galaxy lineup, our focus with the latest Galaxy Z Fold7 was to deliver the lightest and thinnest Z series experience yet. We aimed to maximize portability, as that was the most important user experience for this generation. We understand your disappointment, and we’re continuously working hard to enhance our devices based on customer feedback. Your insights are invaluable to us as we strive to improve our products. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on July 25, 2025
Posted by: Maestro Pechuga
from Sanford FL
Finally, new technology for a fold, I hope they put back the Spen support but finally a generation with new changes and good changes!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
What the Fold series should've been all along.
on July 25, 2025
Posted by: Kurumi
[This review was collected as part of a promotion.] The overall form factor is a vast improvement over the previous generations with their tall and slender form factors. The Fold 7 is more akin to a S24 Ultra.
Performance improvements over 2 generations isn't as noticeable as one would think day to day but batter life is longer as I don't find myself opening the inner screen as much and using it more like a normal phone.
The thinness when opened is something else. Not many words can quite describe the feel in one's hand but it does feel every but the asking price.
Android 16 is a nice bump. Nothing too ground changing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 review
on July 25, 2025
Posted by: Grizz70
[This review was collected as part of a promotion.] I had the Fold 5, and loved it. I thought it couldn't get much better. But...now I got the Fold 7 and I am floored by how awesome this phone is. It's thinner, and somehow bigger! The inner screen looks amazing. And with the AI feature, it feels like I can do anything with it. I plan on using it for work, and gaming. Who would of thought you could get a phone this thin that opens up to the size of a tablet! I can game, watch movies, and with the AI feature, fix photos, find anything on the web. I'm thoroughly impressed. I give it 5 out of 5
stars!
stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thinnest Folding Phone in US
on July 25, 2025
Posted by: mossyhorn
[This review was collected as part of a promotion.] Galaxy AI has been a super cool tool throughout my use so far. I am incredibly happy with the setting where I can choose to only use AI on my device and not send data to outside servers.
I use my Z Fold 7 as my daily driver phone which I also use occasionally with Samsung Dex in place of a laptop.
Overall, I am super happy with the product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature amazing
on July 25, 2025
Posted by: Francisco
The best phone ever ever I do love it the size the screen
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the switch
on July 25, 2025
Posted by: SamsungLover
[This review was collected as part of a promotion.] I had iphone by apple for about seven years.And just recently switched to samsung z fold seven best decision of my life. You got to make the switch!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 7 is so good
on July 25, 2025
Posted by: Jhyn1412
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is a remarkable step forward in foldable smartphone technology. Samsung has clearly refined the design, making it slimmer, lighter, and more durable than its predecessors. The hinge feels more solid yet smooth, and the crease is noticeably less visible, making the inner display even more immersive. The 7.6" main display is vibrant and fluid, perfect for multitasking, gaming, and media consumption. The under-display camera is less intrusive this time around, and the cover screen is now wider and more practical for everyday use. Performance-wise, the Fold 7 handles everything with ease, thanks to the latest Snapdragon processor and generous RAM. Battery life has also seen an improvement, lasting comfortably through a full day with moderate to heavy use. The improved multitasking features, like the enhanced task bar and split-screen support, really showcase the phone's productivity potential. That said, the price point is still high, and while it's not for everyone, it's the best foldable experience available right now. If you're looking for a device that bridges smartphone and tablet functionality with premium build and cutting-edge innovation, the Galaxy Z Fold 7 delivers!
Value
5
Written by a customer while visiting Samsung US