Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
5,702
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
2
Don't remove important features
on July 26, 2025
Posted by: Wd35
Such a mistake taking away s pen support. You should have made another model for it for those that care more about thinness vs having a very functional tool for the tablet size. Most of initial fold owner im sure were note users. Do you know how long we have been using pens?
Features
2
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We appreciate your passion for the S Pen! The Z Fold7 is designed with versatility in mind, providing a premium experience in a sleek design. Whether it is folded or unfolded, the Galaxy Z Fold7 exceeds expectations. With an expanded 21:9 cover screen and an even sleeker design, it is easier to hold than ever before. We understand that not everyone prioritizes thinness the same way, and we’re constantly listening to our community's feedback to enhance your experience. Your loyalty as a long-time Note user is invaluable, and we hope to continue meeting your needs in future innovations. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Has fast processing and is highly detailed
on July 26, 2025
Posted by: KaniacCombo
[This review was collected as part of a promotion.] The processing on the phone is amazing, I've already tried to play some games and I can tell a difference in processing and detail from my other phone and now I can make my screen bigger also which makes it twice as fun for it being twice it's size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The new Z fold 7
on July 26, 2025
Posted by: ThisistheZfold7
[This review was collected as part of a promotion.] I think that the z fold line need hard screens on the inside screen because the are easily damaged if you are not careful. I like the foldables but we need to get up with the time. Phones like the ones that project images that's sort of thing
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your insights, and we’d like to address your concerns about the durability of the screen. The Cover Screen on the Z Fold7 has seen significant upgrades compared to previous models in the Galaxy Z Fold Series. It features Corning® Gorilla® Glass Ceramic 2, which is a ceramic-enhanced glass designed to be more durable while still providing exceptional display clarity. This is actually the first Z Fold model to utilize this innovative glass. The back glass is made from Corning® Gorilla® Glass Victus® 2, further enhancing its resilience. With its IP48 rating for water and dust resistance, the Z Fold7 is built to withstand everyday challenges. We hope this helps clarify the advancements made with this model! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Good refresh rate, surprisingly thin and light
on July 26, 2025
Posted by: SFold4Life
[This review was collected as part of a promotion.] Galaxy AI does make it easier and be more hands free at times.
Extremely thin and light compared to any of my previous iPhone pro models.
Love the blue color option.
Appreciate putting a screen protector to the phone by default unlike apple models
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Non
on July 26, 2025
Posted by: Big ben
My camera looks weird and also my screen looks whitesh
Response from Samsung USBy R&R Team, July 28, 2025
Thank you so much for your feedback on the Galaxy Z Fold7, Ben! We're always elated to hear your thoughts! One of the standout features of the phone is its wider-angle camera, which is perfect for group selfies, allowing you to capture vivid and defined images of all your friends. We would love to gather more details about your experience so that we can better assist you. Please reach out to us at Samsung Support, so we can look into what you are experiencing and ensure you're getting the most out of your Z Fold7. Your satisfaction is our top priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent improvement with some sacrifices
on July 26, 2025
Posted by: Cujo71
[This review was collected as part of a promotion.] I totally understand sacrificing the the spen to improve the thinnest but theres no justification to still have a 4400 battery. It may be nice to constantly say the improved hardware will make the battery more efficient but at the end of the day consumers only see vivo x fold having a 6000mah or Oppo 5600mah.
The fold 7 is a beautiful phone and should have the best battery for your consumers.
Do I miss the s pen yes but I would sacrifice it any day for a 6000mah battery and improve your wireless charging (way to slow compared to other brands)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ENGINEERING MARVEL
on July 26, 2025
Posted by: Drewski
from Ohio
Expertise:Expert
As the title implies, this is an engineering marvel like you've never seen.. I have owned most of the Galaxy folds at this point (as well as every Galaxy S), and this one is the collection of six previous years of technical prowess jam packed into an unbelievable form factor... It truly has to be seen to understand what they've built.. I will admit that I am a Samsung fanboy, but anyone would look at this phone and appreciate what they've built..
Thin isn't everything, but this phone brings a two-in-one form factor that is no thicker than most average smartphones.
Samsung has the best screens, so you know that's a gimme. It's speakers are pretty good, and the camera is phenomenal..
A++++ for this one...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great fold 7.
on July 26, 2025
Posted by: Blqman989
[This review was collected as part of a promotion.] Overall a great experience with the new updated AI switched in February to a Samsung Galaxy 25 Ultra but what I can say about the new fold seven I'm so glad I switched love the new AI coming from the Samsung Galaxy Ultra 25 I'm glad I made the switch.
Value
5
Written by a customer while visiting Samsung US