Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,911 Reviews)
Rating breakdown 6,911 reviews
5 Stars
5,704
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The Foldable Powerhouse: Drowning Out the Backlash
on July 26, 2025
Posted by: derdeutscheramerikaner
Expertise:Expert
The Galaxy Z Fold 7 is a powerhouse. Super fast, ultra thin, and lightweight. The hype is real.
The large inner display looks amazing, perfect for movies, multitasking, even running games and classic console emulators! Top tier.
The large inner display looks amazing, perfect for movies, multitasking, even running games and classic console emulators! Top tier.
About the negative reviews: They're ridiculous. Samsung announced no S Pen support. If it's a deal breaker, don't get the phone. People complaining about the price, if it's too much don't get it. Simple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I could have imagined
on July 26, 2025
Posted by: LakeSmart
[This review was collected as part of a promotion.] I had an S23 Ultra, but it started dying: unresponsive screen, wasn't working well as a phone.
I used Samsung Switch & Google to set up my Z Fold7, it took an hour & a half, but EVERYTHING transferred! All of my apps both personal and for work, all of my photos & music, my call logs, my texts -- Everything transferred.
Using just the front screen it's just a slightly smaller Samsung. But if you open it up (which was far easier than I anticipated) I can actually see without my reading glasses the article or email! Watched South Park last night, and it switches the orientation to sideways with a film box. It was like watching on a tablet.
Works well as an actual phone. Takes wide selfies with both sides open. Great camera.
I was worried I would see the fold when the phone is open, but I really don't. I am relieved that it's better than I thought it would be. No regrets
I used Samsung Switch & Google to set up my Z Fold7, it took an hour & a half, but EVERYTHING transferred! All of my apps both personal and for work, all of my photos & music, my call logs, my texts -- Everything transferred.
Using just the front screen it's just a slightly smaller Samsung. But if you open it up (which was far easier than I anticipated) I can actually see without my reading glasses the article or email! Watched South Park last night, and it switches the orientation to sideways with a film box. It was like watching on a tablet.
Works well as an actual phone. Takes wide selfies with both sides open. Great camera.
I was worried I would see the fold when the phone is open, but I really don't. I am relieved that it's better than I thought it would be. No regrets
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 26, 2025
Posted by: Pharaoh
[This review was collected as part of a promotion.] Perfect upgrade of features. Especially to address the fold part of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Flagship Reaches Maturity
on July 26, 2025
Posted by: Ghaks99
[This review was collected as part of a promotion.] I recently purchased the Galaxy Z Fold 7, and after spending some time with it, I can confidently say it’s one of the most refined foldables to date. Samsung has truly elevated both hardware and software — especially with the integration of Galaxy AI.
Galaxy AI: Smarter and More Useful Than Ever
The Gemini-powered screen analysis feature is incredibly helpful. Whether I'm reading documents, browsing websites, or viewing images, it can understand and summarize content or answer contextual questions instantly.
The object eraser tool in photos is seamless — it removes unwanted elements naturally without leaving visible traces. I no longer need third-party editing apps.
Voice recording to text with automatic summarization is another highlight. It’s perfect for meetings, interviews, or lectures, saving me hours of transcription and note-taking.
Cover Display Feels Like a Regular Smartphone
Unlike previous Fold models, the outer screen on the Z Fold 7 feels balanced and fully usable. It’s responsive, comfortable to use with one hand, and works just as well for everyday tasks like messaging, web browsing, and navigation — no compromise.
🎬 Unmatched Viewing Experience on the Main Display
Once unfolded, the large inner display shines. Watching videos, streaming content, or playing games feels immersive and cinematic. It’s also perfect for multitasking, allowing up to three apps at once with ease — ideal for productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Delivers as Promised
on July 26, 2025
Posted by: BLoveFold7
[This review was collected as part of a promotion.] Galaxy AI pairs well with the Fold 7's innovative hardware making this device an pleasant user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on July 26, 2025
Posted by: Krazytoonz
[This review was collected as part of a promotion.] I've been using the fold series for the last few years after switching from the note series for work, productivity is the key for any phone I get. Being in management for a company that is in the 8 figures bracket, everything moves quickly and there is no time to wait to be "in the office", the office needs to be with me at all times.
The fold series has been great for this purpose, but this device has taken it to a new level, with the sleek design, thin screens, lighter weight, wider cover screen, better cameras and a feature packed ui, this phone is a productivity powerhouse that is unrivaled. With the support of Galaxy Ai, there are no limits to what you can do on this device, calling it a phone at this point feels like a disservice.
The fold series has been great for this purpose, but this device has taken it to a new level, with the sleek design, thin screens, lighter weight, wider cover screen, better cameras and a feature packed ui, this phone is a productivity powerhouse that is unrivaled. With the support of Galaxy Ai, there are no limits to what you can do on this device, calling it a phone at this point feels like a disservice.
One thing is certain, the fold series is my series and I will be with this line for the long haul, this is definitely the best yet and it's only going to get better from here.
Bravo Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good build bad features
on July 26, 2025
Posted by: Bigtexas
[This review was collected as part of a promotion.] Switched to this from the Google pixel 9 pro fold and I can say the build quality is a apparent upgrade I do miss some of the features like being able to save app pairings as icons, the ability to rotate anything when the phone is unfolded,and the fact it had no restrictions on what apps you could use on split screen
Value
4
Response from Samsung USBy R&R, February 24, 2026
Howdy Bigtexas,
Thank you for sharing your feedback. We’re happy to hear you appreciate the solid build quality of the Galaxy Z Fold7. Your thoughts on software preferences help shape ongoing platform updates and new features. We value your participation in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your feedback. We’re happy to hear you appreciate the solid build quality of the Galaxy Z Fold7. Your thoughts on software preferences help shape ongoing platform updates and new features. We value your participation in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Significant improvement!
on July 26, 2025
Posted by: DAVYJo
[This review was collected as part of a promotion.] Super thin and good looking in general. Great new camera, super nice photos. Galaxy AI is there, I don't use it much though, maybe some doodle to pic with a kid. Battery life is the same depsite the phone got much smaller.
Value
5
Written by a customer while visiting Samsung US