Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,911 Reviews)
Rating breakdown 6,911 reviews
5 Stars
5,704
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
A "wow" from a folding phone veteran
on July 26, 2025
Posted by: Dr KW
from Bay Area, CA
Expertise:Expert
Upgrading from a fold 5 to 7. Love the new size and how slim it is. A bit sad about them nixing the under-pixel camera on the inner screen since it was so neat, but I feel like I won't miss it. Love the green color too. Feels great in hand, I do use both a case and a popsocket, which I think really helps me keep a good hold on it. Unboxed it at work and a group of coworkers oohed and awed at it. We'll see how it holds up but based on my fold 5 staying pristine over the last 2 years despite a few frizbee-esque drops, I'm hoping for great things. I will say the hinge on this thing feels crisp and so satisfying to me, even as a folding phone veteran. I'm really impressed so far. Pic is a comparison of my fold 5 in a case to the fold 7 in a case. Samsung didn't sell a full case so I went with an aftermarket one that covered both sides.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It doesn't open completely.
on July 26, 2025
Posted by: nrafa
from Deer Park
Expertise:Intermediate
Very nice but... it doesn't open completely flat..
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
We appreciate your candid feedback regarding the Galaxy Z Fold7! It's great to see that you think the phone is very nice. We understand your concern about it being completely flat when opened, which may be related to the hinge housing. Our Armor Flex Hinge is designed to protect your device during both folding and unfolding. We value your insights as we continue to make improvements. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Missing feature
on July 26, 2025
Posted by: GreenMarine03
[This review was collected as part of a promotion.] One feature S pen support is completely gone. Also wireless charging is hit or miss.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Fold7, GreenMarine03. We always look forward to hearing from our valued customers. We understand that you do miss the ability to use the S Pen with your Z Fold device. However, Z Fold7 users can still use their fingers for navigation, sketching, and control, or utilize voice control features like Google Gemini for added convenience! If you're experiencing challenges with wireless charging, this could be due to several factors, including the phone's placement on the charging pad or the charger itself. To troubleshoot, please ensure that your phone is positioned correctly on the charger, ideally in the center, and that the charging pad is not obstructed. Additionally, check that the charger is compatible and certified (such as Samsung or WPC) and that both the charging brick and cable are also suitable. Consider removing any phone cases or metal objects that might interfere with the charging process. If you have any further questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Me love it
on July 26, 2025
Posted by: Boodex
[This review was collected as part of a promotion.] So far hands down the best fold Ive had, before I started with the z fold 3 and went back to apple due to being fat and heavy but this was so worth coming back! It's light and super skinny! Never was a Samsung guy been with apple for my lifetime but this is a game changer. Is it worth it hell yeah!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The switch from iphone to the best phone 2025
on July 26, 2025
Posted by: ImaNinja2009
[This review was collected as part of a promotion.] I have been an avid iphone user for years, however when i laid eyes on the stunning Samsung Fold 7, my heart was set on changing to the greatest phone created to date! The sleek design, large screen when its unfolded, and the Galaxy AI tools that are integrated directly into the phone to make everything so smooth. The switch was made wasy with the use of Galaxy AI which not only ported my information but helped me to customize the apps for better performance. The unfolded screen is tablet size which adds to the beauty of the phone. The apps fit perfectly on the folded and unfolded screen. This phone can run multiple apps at the same time, which adds to the functionality of the phone. If you need a phone that allows you to truly mulitask, this is the phone for you. I was worried about leaving the iphone after 10 years of being loyal, but i have found that this phone is superior in every way. The camera takes stunning photos and videos with an easy tap and hold on the video to create slow motion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing swap over!
on July 26, 2025
Posted by: Jrec88
[This review was collected as part of a promotion.] Coming from an apple device since 2007 posed a couple of issues for me. I was originally unhappy with the clunkiness of the Android touchscreen. And how unsmooth, the launching of apps and the overall feel of the phones was
I was concerned about leaving the iOS. Environment based on features that I really liked and usability. However, I find that most of the apps have More usability in Android. Auto mainly while searching in maps and pinched to zoom capabilities Vs apple carplay, which does not have that. I haven't had too much experience. Prints with Galaxy AI yet. However, I am excited to be able to use it as an assistant. Because I use Google alexavite Alexa devices at home quite a bit. And having that on the go in a recognizable feature is tempting to explore more using the fold, I consume media and movies on my phone on the go quite a bit. So having the larger foldable screen with a minimal residual effects from the fold crease, which is why I never went to a foldable before. Is also exciting The fact that the phone is the same weight or less than my current iPhone. And only as thick as it is folded up is very nice. And it's not a deterrent from going to another Size, there are a couple of things.The seven is wider than the six, which is a reason why I waited and it feels more like a candy bar phone or a bar phone.As they like to call them, depending on where you're from.That's awesome and the increased speed from the older android devices and the ability to pull or swap
I was concerned about leaving the iOS. Environment based on features that I really liked and usability. However, I find that most of the apps have More usability in Android. Auto mainly while searching in maps and pinched to zoom capabilities Vs apple carplay, which does not have that. I haven't had too much experience. Prints with Galaxy AI yet. However, I am excited to be able to use it as an assistant. Because I use Google alexavite Alexa devices at home quite a bit. And having that on the go in a recognizable feature is tempting to explore more using the fold, I consume media and movies on my phone on the go quite a bit. So having the larger foldable screen with a minimal residual effects from the fold crease, which is why I never went to a foldable before. Is also exciting The fact that the phone is the same weight or less than my current iPhone. And only as thick as it is folded up is very nice. And it's not a deterrent from going to another Size, there are a couple of things.The seven is wider than the six, which is a reason why I waited and it feels more like a candy bar phone or a bar phone.As they like to call them, depending on where you're from.That's awesome and the increased speed from the older android devices and the ability to pull or swap
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device ever!
on July 26, 2025
Posted by: Robmel214
[This review was collected as part of a promotion.] Love the new Fold7. Super slim, super fast, and super nice! Great screens and crystal clarity. The inside screen is my favorite! Also love using galaxy ai! This thing can do it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, Almost that is!
on July 26, 2025
Posted by: Cable1419
[This review was collected as part of a promotion.] This phone does so much right that it's flaws can be glaring. It is beautiful and thinner than ever. That thinness seems to have left some features behind. S-Pen support is gone now. You have a bigger screen and lose a very useful benefit to a larger screen. We finally get the cameras worthy of a larger screen but it lacks any zoom. Digital zoom makes images look horrible. The biggest problem is battery life. Other companies figured a way to increase battery size and runtime when making their phones slimmer. Feels like Samsung who innovative the folding phone is now playing catch-up.
Value
4
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We noted your concerns about battery life, especially with so many features packed into a thinner design. We want to assure you that the Z Fold7 comes equipped with a powerful 4400mAh battery, allowing you to enjoy gaming, watching videos, or multitasking without the constant worry of needing to recharge. With our advanced mDNIe technology, we optimized battery efficiency. You can expect up to 24 hours of video playback, which is an hour more than the Galaxy Z Fold6. This helps enhance those longer viewing sessions or gaming marathons that we know some of our customers enjoy. We appreciate your feedback about the missing S-Pen support and zoom capabilities. We truly believe that with the Z Fold7’s impressive battery life and display quality, it will provide you with a great experience. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US