Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,911 Reviews)
Rating breakdown 6,911 reviews
5 Stars
5,704
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Inarifox25
on July 27, 2025
Posted by: Inarifox
[This review was collected as part of a promotion.] Love the phone best phone ever 😍 everyone needs to get one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the price
on July 27, 2025
Posted by: steven
This phone is a real kick in the shens honestly. I was so looking forward to this phone, but Samsung has really dropped the ball here.
The battery life is extremely poor compared to most other upper tier phones. I have an S24 Ultra, and I can go 2 full days with that phone with light - moderate use before I really need to start looking for a charger. This fold 7 can't even go one full day.
The lack of spen support is a MAJOR set back. I pre-ordered this phone assuming it was going to have an spen like the Fold 6. Knowing that I'd have to settle for it being in the case rather than conveniently stored in the phone like the Ultra. But to find out after getting the phone that they removed spen support.... seriously what where you thinking Samsung? Such an absolutely terrible move. Especially with the cost of this device, and you are removing features? I don't care if the phone needed to be a little thicker. Making the "thinnest foldable" just to say you have the thinnest foldable without taking into account the feature set is just absurd.
Speaking of the thinness, it is in fact too thin. I don't even have that big of hands but it is so thin that it is difficult to hold in a way that you are not touching the screen or feeling like you are going to drop it easily.
The power button is a pain to press at times. For whatever reason they decided to make it almost flush with the side of the phone rather than protruding a bit like the volume buttons. Making it weird to press a lot of times.
The aspect ratio on the internal screen is pretty meh as well. About the only content that really takes advantage of an almost square screen is reading. Videos are going to have huge black bars in whatever orientation you are in. And the result is often actually a smaller video than what I had full screen on my S24 Ultra.
The speakers are also a huge step down from the S24 Ultra. The volume is fine, but the quality is pretty terrible. Anything above 50% volume sounds like a mess.
The camera is yet another area that is a downgrade. Even though this Fold 7 is supposed to have a 200 Megapixel camera, the quality is worse. It also has the zoom limited to 30x.
All in all, this phone is a definite downgrade from the S24 Ultra, much less an S25. Yet it costs over 50% more that the S24 / S25. That is crazy. I love the idea of a foldable phone to be able to have the bigger screen when consuming content that makes use of it. But sadly Samsung is going in the wrong direction in almost every category. All so that they could make something thinner.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Steven. We appreciate your passion for our foldable devices and noted your concerns about battery life and S Pen support. The Z Fold7 was designed to be thinner and more compact, and your feedback on features will help shape future models. Your insights regarding the power button design and overall usability are valuable to us. We aimed for a sleek device while still keeping its functionality. The display aspect ratio was carefully made so that when folded, the Galaxy Z Fold 7's cover screen features a 21:9 aspect ratio, which is similar to that of premium bar-type smartphones. This improved aspect ratio allows for a more natural typing experience. We're committed to excellence in audio and camera quality, and your feedback is invaluable. Thank you again for your review. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has an amazing screen & picture.
on July 27, 2025
Posted by: Imdaone
[This review was collected as part of a promotion.] Galaxy AI on this amazing phone has gone to an level to help everyone stay on track.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far, the best device!!
on July 27, 2025
Posted by: Kinggreene1981
[This review was collected as part of a promotion.] Best Foldable device on the planet!! Maybe upgrade from the z fold 6. Ive had this device for 3 days and still haven't put it down!! Definitely worth every red penny!! If you're on the fence about it, TRUST ME, just get it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing new feel
on July 26, 2025
Posted by: Happy2talk
[This review was collected as part of a promotion.] I love the new and sleek look and the Galaxy AI has made everything simpler in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 7 Review: The Ultimate Foldable phone .
on July 26, 2025
Posted by: Mutongoria254
[This review was collected as part of a promotion.] # Samsung Galaxy Z Fold 7 Review
The Galaxy Z Fold 7 doesn't just unfold it unleashes digital chaos in the best possible way.
The Galaxy AI feature has completely transformed my content creation workflow. Remember spending hours crafting the "perfect" Instagram post? Galaxy AI laughs at your former struggles. I shoot a quick video of my morning coffee, and boom AI generates three post options with captions that actually make sense. It's like having a social media intern who never asks for coffee breaks, always ready to turn mundane moments into shareable content.
When it comes to productivity, this phone turns me into a multitasking superhero in corporate environments. Teams meeting on the main screen? Check Slack notifications dancing on the cover display? Taking notes while pretending to pay attention to budget reviews? My colleagues think I've developed supernatural focus little do they know it's just superior screen management that makes juggling multiple tasks feel effortless.
The expansive screen real estate completely eliminates app switching anxiety. With split-screen mode, I'm running more apps simultaneously than a NASA control room. Email, calendar, messages, and that random YouTube video all coexist peacefully on the same display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on July 26, 2025
Posted by: Glider
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is sleek, fast, and simply incredible. The display quality is absolutely stunning—vivid, sharp, and crystal clear. The crease is practically invisible, and the overall durability is a major improvement over previous models.
Samsung's Galaxy AI is impressively fast and incredibly accurate. Whether I'm reverse image searching, generating images, or setting up my phone, it's become an essential part of my daily use.
All in all, I couldn’t be happier with this phone. It’s a game-changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone
on July 26, 2025
Posted by: Imjstgud
[This review was collected as part of a promotion.] This phone has changed how I used phones. I've always been annoyed when I had to research anything on a phone and immediately grabbed my laptop, but that is no longer the case. Now with the dual screens when folded out I want to use mt phone and enjoy it so much. So many people call it a gimmick and I thought the same thing for a long time. I was so wrong about the use case for this phone and I am glad I gave it a try finally.
Value
5
Written by a customer while visiting Samsung US